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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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The Future of Learning: Exploring the Potential of Educational Platforms

Kitaboo

Educational platforms are one of the highly-valued resources. However, because of the abundance in the number of these available resources, the educational institutes are in a dilemma about which platform serves the right purpose. Table of Contents Why Do Learners Need Educational Platforms?

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Announcing new partnerships with Dell and PepsiCo and new entry-level Professional Certificates from CVS Health, Fractal Analytics, and Tableau 

Coursera

Today, I am thrilled to keep the momentum going by adding two new industry partners, Dell and PepsiCo, and four new entry-level Professional Certificates from CVS Health, Fractal Analytics, and Tableau. Through hands-on projects, learners will apply what they learn by practicing selling IT services. “We

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Customer LMS: A New Era in Customer-Centric Learning

BrainCert

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs.

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How Large Language Models are Transforming Corporate Training and Customer Education

Instancy

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Beyond the Horizon: The future of LLMs in corporate training and customer education is bright.

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Payment Gateways for Course Creators-Features, Pros, & Cons

BrainCert

As a course creator, providing a seamless and secure payment experience is crucial for attracting and retaining learners. Payment gateways are a great way to do this, as they provide secure checkout options and the ability to accept payments from multiple sources. What Are Payment Gateways?

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Top 10 Higher Education Texting Platforms: 2023 Software Guide

Think Orion

While emails remain the most relevant form of communication for higher educational institutions, SMS/texting also provides some unique advantages. By utilizing top higher education texting platforms , schools and colleges can increase engagement and drive meaningful connections with them.