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How Learning Management Systems Support Hybrid and Blended Learning Models

Fly Plugins

To effectively implement these models, learning management systems (LMS) play a crucial role in supporting educators and learners alike. With built-in grading features, educators can provide timely feedback to students, allowing for deeper understanding and continuous improvement.

LMS 182
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How does a Digital Adoption Platform Help Customer Support?


The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment. Wondering what a digital adoption platform is and how it can help your customer support team?

Adoption 170

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Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

This not only highlights the growing interest in AI but also the immense potential it holds for the future of learning and development as well as the Managed Learning Services (MLS) providers. Predictive Analytics for Learning Outcomes Predictive analytics forecast learner performance, enabling proactive intervention and support.

Services 221
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Field Service Support: How to Enable Your Technicians


Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. A MOOC ecosystem takes care of this challenge by providing learners with the ability to create, co-create, and share content.

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Behind the Scenes: Navigating the Challenges of Technical Support in EdTech


As a result, technical support teams need to function at the top of their game. In this blog, we will delve into the behind-the-scenes challenges of technical support in EdTech and discuss solutions for navigating them. Ticket Management One of the top challenges faced by technical support teams is ticket management.