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10 Customer Service Coaching Tools

Ed App

It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Customer Service Coaching Tool #1 – EdApp. EdApp is a top-notch customer service coaching tool that boasts an expansive course library, complete with various customer care training courses.

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Bit by the Instructional Design Bug: A Conversation with Connie Malamed

TalentLMS

We picked Connie’s brain about all things instructional design, took a deep dive into its evolution, and explored various career paths of this versatile profession. And even though the models are not perfect, just understanding how we learn, and how the brain theoretically works, is key to being able to design well. And so on.” “In

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10 Gamification Training Software

Ed App

Through the use of gamification training software, trainers and managers can incorporate gaming elements like narratives, badges, points, rewards, and leaderboards to help engage learners and spark friendly competition within the team. Gamification Training Software #1 – EdApp. Gamification Training Software #2 – Qstream.

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How to Start an Online Coaching Business with Software Entrepreneur Coach Dan Martell Creator of SaaS Academy

LifterLMS

Learn how to start an online coaching business with software entrepreneur coach Dan Martell creator of SaaS Academy. One key aspect of the sale for Chris is that Dan had three successful companies along with some failures along the way, which is really important to look for in a business coach. Enjoy the show.

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Leveraging AI for Scenario-Based Learning

Thinkdom

Our brain processes and retains information faster when we actively participate in the learning process rather than just passively absorbing information. Tools like ChatGPT and Bard can take these scenarios to the next level. Interactive e-learning scenarios provide an exciting alternative to traditional, monotonous lectures.

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This Is Your Brain on Learning

CLO Magazine

It’s no secret that there’s an ongoing change in how learning happens — and it’s in part due to leaps in our understanding of how the brain works. “We It’s not understanding the brain for the sake of understanding the brain, it’s understanding it as a fundamental mechanism to learning to make learning happen in a much more effective way.”.

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Your Brain on Learning

CLO Magazine

When the brain learns, it acquires information through a person’s various senses, and this information travels along the synapses to the short-term memory. But only in roughly the past decade have conversations on how the brain learns appeared in talent management circles. This process is certain. But there is no skills practice.

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