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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. Download the whitepaper ยป Blog this! A, attention, R, relevance, C, confidence and S, Satisfaction. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

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Kirkpatrick Revisited | Social Learning Blog

Dashe & Thomson

Kirkpatrick says participants need to achieve certain knowledge, skills, and attitudes to get to the desired behavior and results. have been accomplished, no change in behavior can occur. Level 3: Behavior. He says unless one or more of the learning objectives?knowledge, knowledge, skills, and attitudes?have Level 4: Results.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

Hardly ever do they use โ€œLevel 3: Behavior,โ€ and they never use โ€œLevel 4: Results.โ€ McGoldrick described an approach to evaluating training that wasnโ€™t just about changes in learner behavior but about learners integrated with and interacting within their own workplace. as it has come to be knownโ€”the โ€œSmile Sheet.โ€ But it wasnโ€™t.

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The Impact of Social Learning: Will You Be The First? | Social.

Dashe & Thomson

Tweets Follow @dashethomson on Twitter Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Download the whitepaper ยป Blog this! Liam McCoy: Thanks for this.

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What is social learning (and how to adopt it)

Docebo

More and more, organizations are turning to social learning to deliver exciting e- learning experiences to their customers, partners, and employees. Semiconductor manufacturer, AMD, says their shift to social learning saves more than US$250,000 per year in web-based training production costs. What is social learning?

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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Leveraging the Law of the Few to Manage Change in the Workplace.

Dashe & Thomson

If the Pareto Principle holds, then these extraordinary few must be identified and leveraged to ensure a change in behavior occurs, enterprise-wide. I believe user adoption or training should be developed with the intent of creating a social epidemic, or should we say โ€˜workplace epidemic.โ€™ And this shouldnโ€™t be very hard. Properly d.