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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn.

Behavior 221
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Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change. Addressing challenges in implementing feedback systems for behavior change.

Behavior 147
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Exploring a Global Leadership Approach – Mindset, Behavior and Process

Infopro Learning

Unfortunately, only 18% of multinational companies have a strong leadership pipeline that equips high performing employees with global leadership competencies (3). The first is by providing the right training. The Behavior and Process of Global Leadership.

Behavior 409
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Why Performance Consulting is Crucial to Meet Business Learning Requirements

Infopro Learning

Employee performance directly impacts the success of your business. Low performance can be losing your company a considerable amount of revenue. In fact, businesses with disengaged low performing employees lose more than $450 billion of revenue a year (1). What is Performance Consulting?

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How to Transform Training with Conversation Intelligence Technology

Speaker: Jonathan Carlson, Senior Director of Marketing, Allego & Jake Miller, Senior Product Marketing Manager, Allego

And you could leverage these insights to make better decisions to improve the performance of your team and move the needle for your business. Understand teamwide behaviors and clone top performers. Provide personalized recommendations for follow-up and learning content. Conversation Intelligence makes this a reality.

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Reasons to Partner with a Training Provider

Infopro Learning

dollars on the products and services provided externally. The training partners make the best use of intellectual properties available to the companies to provide customized solutions. Eventually, it affects the organization’s overall performance. The external teams provide the highest business value.

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Leaders need to address bad employee behavior

KnowledgeCity

Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Disruptive behavior can negatively affect and disengage employees. When other employees are near these types of behavior, they can mirror it. What issues are we seeing?

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.