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Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. really gets you performance support.

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Revolutionizing Employee Training: McDonald’s POS Training Simulator

Epilogue Systems

But its impact goes beyond just button-mashing. So, take a page out of their playbook, ditch the dry textbooks and fire up the training simulator. Immediate feedback upon completion helps employees understand their performance and areas for improvement. It took careful planning, development, and a willingness to break the mold.

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Managing Learning?

Performance Learning Productivity

Of course external factors – such as other people (especially your manager and your team), technology, prevailing culture, general ‘environmental’ factors, and a range of different elements – can support, facilitate, encourage, and help your learning occur faster, better, with greater impact and so on. That’s down to you alone.

PKM 210
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Learning System Awards #11 to #20 (2023)

eLearning 24-7

I bet that is the first time you have seen a mashup between music from Hair (great musical, bad movie) and a holiday tune. If you want the longer version, you can review past criteria, mash it up, and extract key details. Training and Support. But support is the number one reason people hate/leave their system.

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Cammy Beans Learning Visions: Jott This Blog

Learning Visions

Tuesday, March 25, 2008 Jott This Blog I havent had so much time lately to blog, as this project Im working on has been quite grueling. I find my best time for thinking up excellent blog entries is late at night when Im lying in bed. I am calling this blog entry in on my cellphone as I drive.

Blogging 100
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Content as a Service

Xyleme

As instructional designers, we create our learning products, package them up with all the content and media, wish them well, and ship them off to the LMS’s – never to be seen again. There is no way to track how the end-users are performing or if they have any feedback about the content. Mash-ups and on-demand publishing.

Services 101
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15 essentials for successful learning

Jay Cross

While cleaning up my office this afternoon, I came up this list of essentials for effective informal learning I wrote a couple of years ago for the ASTD Handbook. Set high expectations, and people live up to them. Ensure support is mobile. Learning is for everyone, not just novices and up-and-comers. Seek feedback.