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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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The Best Companies to Work With For Education E-Learning

Dynamic Pixel

Reasons Employees do not listen during training sessions: Some reasons why training courses appeal to professionals are that they are customized, have quality content, and offer the ability to quickly create and update lifelong learning materials. Steps to take during a training session to keep your employees engaged.

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How Your Company Can Use eLearning to Achieve Great Customer Service

OpenSesame

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. It’s All About Tone.

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How Your Company Can Use eLearning to Achieve Great Customer Service

OpenSesame

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. It’s All About Tone.

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Learning Pool adds 10 new US events to their calendar for 2020

Learning Pool

At the Brandon Hall Awards 2019, we also achieved Silver in the ‘Best Advance in Emerging Tech’ category for our Learnbot project with partners, TUI and most recently won Gold for Customer Service Success in the Sales and Customer Services program at the 2020 Stevie® Awards.

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The Shape of Global Workplace Learning 2020: An Interview with Sriraj Mallick, President, Infopro Learning

Infopro Learning

Training and Learning cannot be viewed as a one-time event in the yearly calendar – planning and preparing for it make organizations stronger and human capital rich. The way that organizations drive customer experience, L&D team should drive employee experience ecosystems. Is the program enhancing safety and security of employees?

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Reduce admin in your business and leadership training organization

Arlo Training & Events Software

I can replicate events really easily, the waitlist feature is great, and being able to create visibility of our courses through our website means our customers can find information at their fingertips”, says Margarita Sanding, from IRI. You can customize each email and add attachments such as pre-reading. Send your emails.