TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service.

Customer Service 52

Customer Service Services Diversity Training Custom 52

Jigsaw Interactive

JULY 15, 2021

Successful learning is highly dependent on the virtual training software and platform you choose, and a great solution includes high-quality, responsive customer service. When critical time is lost due to technical difficulties, productivity is lost which mean opportunity costs are lost. Where can you get that type of support?

Customer Service 52

Customer Service Quality Services Custom 52

Dynamic Pixel

AUGUST 30, 2022

Another investment is when companies are adapting new technologies to their products and services. This can help you better understand what tactics to use for classes. You can then determine what factors affect and motivate students to participate in different online classes. How to solicit feedback from learners.

Companies 52

Companies Education LMS Services 52

Litmos

DECEMBER 17, 2020

Before the pandemic, if you bought a new iPhone from Apple, you could learn all about its newest features in a free class at the Apple Store. Since April, however, the in-store classes have been limited at Apple Stores. Apple isn’t the only company that’s changed its customer training. Why train your customers?

Custom 98

Custom Apple Enterprise Classes 98

SkyPrep

MAY 18, 2021

Providing your employees with product knowledge training for sales and customer support is detrimental in today’s consumer revolving world. When your employees have access to online training based on all your business’s products and services, they are able to provide a best-in-class customer experience.

Sales 40

Sales Knowledge Productivity Product 40

Aptara

FEBRUARY 3, 2022

Startups and small companies bring innovative products and services to market and focus their attention primarily on developing, marketing, and selling. One thing that becomes an obvious and necessary business requirement and expense is supporting customers post-purchase or perhaps to field inquiries. Makes sense. 54% of U.S.

Outsource 98

Outsource Support Custom Business 98

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Adaptive Content Generation: Need training on a new product or process?

Blended Learning 52

Blended Learning Custom Education LMS 52

KnowledgeCity

SEPTEMBER 30, 2022

How Practicing Mindfulness in the Workplace Can Ease Stress and Improve Productivity. The reverse is also true – an Oxford study from 2019 reported that happy workers were 13% more productive for their organizations. . The word “mindfulness” may sound like something from a meditation class or Buddhist study. Here’s how it works.

Productivity 98

Productivity Product Multitasking Diversity Training 98

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. How is this different? How is this different?

Custom 94

Custom Customer Service Training Train 94

LearnDash

FEBRUARY 2, 2021

Subject matter experts who want to know more about how to teach a better class should learn more about how to design a good course. Are we products of our experiences or our environments? Behaviorism: Learning is a product of stimulus and reinforcement. Customer service: Managing stress, practicing responses.

Learning Theory 333

Learning Theory Theory Education Online 333

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

SweetRush

NOVEMBER 30, 2023

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 82

Sales Innovation Brandon Hall Program 82

The Learning Dispatch

SEPTEMBER 2, 2020

For example, if you have a 30-minute training course that 100 customer service agents traditionally had to take in a classroom session, you can now leverage an elearning platform to stagger delivering training. An option to consider is using elearning through a microlearning lens. Effective Design is Engaging. Dive Deeper.

Convert 52

Convert Lesson Personal Personalization 52

Cloudshare

MARCH 24, 2021

Why are virtual experiences the secret weapon to better customer education, acquisition, and retention? They create engaging experiences that cater to specific customer needs. Despite this, the challenging part for many is implementing the right processes and customer education platform to better acquire, retain, and support customers.

Support 52

Support Custom Education Virtual World 52

Creativ Technologies

JANUARY 4, 2022

It’s because unlike classroom training, where more than a certain number of employees can’t be accommodated in the classes, the elearning does not have such space constraints. Telecom elearning is important for dealers who sell the products of the company like SIM cards etc. They should get customer consent before using their data.

Compliance Training 98

Compliance Training Companies Help eLearning 98

Litmos

JANUARY 31, 2019

I would argue everyone should be putting customer experience at the center of their cultural transformation today. Here are a few ideas for moving your organization from a product-first business to a customer-first company. A customer-focused mission includes your aspirations for your customer experience.

Culture 74

Culture Ideas Custom Communication 74

Instancy

AUGUST 9, 2023

In the current digital age, chatbots have become an integral part of customer service and interaction strategies. They are commonly found on websites and social media platforms, assisting users and providing customer support around the clock.

Productivity 52

Productivity Product eLearning Strategy Authoring Tools 52

Instancy

AUGUST 4, 2023

In the current digital age, chatbots have become an integral part of customer service and interaction strategies. They are commonly found on websites and social media platforms, assisting users and providing customer support around the clock.

Productivity 52

Productivity Product eLearning Strategy Authoring Tools 52

IT Training Department Blog

SEPTEMBER 18, 2023

The magic of every company on earth isn’t the product, it’s the employees and the experience they create for customers. Staying ahead of the competition takes more than a great product. That means you’ll likely get a boost of productivity and innovation within your company.

Cost 58

Cost Companies Technology Productivity 58

OpenSesame

DECEMBER 5, 2010

. People today demand world-class customer service. They want the companies they deal with to provide outstanding support, relevant advice, and useful information related to the products and services that are offered.

Customer Service 40

Customer Service Services Custom Benefits 40

Learning Pool

JULY 2, 2021

The new partnership sees Next Learning Valley become exclusive resellers of Learning Pool products across the Netherlands and Belgium. Walgering, co-founder of Next Learning Valley said: “The new contract further strengthens our collaboration with Learning Pool which allows us to pass on feedback from our customers faster, for example.” .

Blended Learning 98

Blended Learning Brandon Hall Streaming eLearning Strategy 98

CLO Magazine

APRIL 14, 2024

At the time, most companies had extensive onboarding training for new sales representatives that included basic sales skills and product knowledge. We also learned product knowledge. I’ve implemented their software in my past two organizations, due to their functionality but also their collaboration and excellent customer service.

Sales 79

Sales Coaching Case Study Portal 79

OpenSesame

DECEMBER 5, 2010

. People today demand world-class customer service. They want the companies they deal with to provide outstanding support, relevant advice, and useful information related to the products and services that are offered. It is important for businesses to provide customer service courses to their staff.

Customer Service 40

Customer Service Services Custom Benefits 40

TalentLMS

AUGUST 22, 2023

Now, let’s take a deeper dive into how you can use your LMS as a marketing tool to attract and retain employees, customers, and partners. Easy to set up, easy to use, easy to customize. From onboarding courses to training on your products or services to development opportunities.

LMS 52

LMS Market Authoring Tools Compliance Training 52

Academy of Mine

JUNE 6, 2019

Instead, you can choose to partner with an eLearning platform vendor that includes software customization as a standard service with your platform (which means you never have to be limited by generic platform features again!). Let’s take a closer look at what customization is and how it can benefit you. Sound good? Money saved.

Software 52

Software Custom vendor Customer Service 52

Learning Pool

JULY 14, 2021

Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. The business delivers land-based insurance to commercial and public sector organizations, distributing its products through insurance brokers. Find out more here. About Learning Pool. million learners around the world.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

eLearningMind

FEBRUARY 29, 2024

Imagine you’re working for a company, and you need to train your employees on a new product. When you reduce financial burdens and enrich the learning experience, you pave the way for improved performance, making eLearning a powerhouse of productivity. More customization Every person is unique, right?

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

Learning Pool

AUGUST 6, 2021

Customer support. Customer Experience. Customer reviews. Company’s customer retention. Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1 Software features. Software innovation. Economic growth potential.

LMS 98

LMS Brandon Hall Streaming Customer Service 98

Learning Pool

JUNE 30, 2022

Customer retention. Customer reviews. Our world-class learning experience team develops and curate elegant and meaningful learning content that offers immediate and ongoing value to organizations. Those included on the 2022 ‘Top Content Providers to help you prove training ROI’ list were ranked on the following eight criteria:

Diversity Training 87

Diversity Training ROI Providers Brandon Hall 87

Learning Pool

DECEMBER 8, 2021

Customer retention. Customer reviews. Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1 Those included on the 2022 ‘Top Content Provider for Employee Onboarding’ were ranked on the following 8 criteria: . Employee turnover.

Providers 90

Providers Brandon Hall Content LMS 90

eloomi

FEBRUARY 27, 2023

With the proper skills training, your employees can take on more complex projects and offer better customer service. If they don’t have this, they’ll be less productive in the long run. This will help you to identify the most creative ideas, making your organization more productive and creative.

Business 52

Business Compliance Training Blended Learning Customer Service 52

Learning Pool

OCTOBER 1, 2021

Customer support. Customer Experience. Customer reviews. Company’s customer retention. Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1 Software features. Software innovation. Economic growth potential. Employee turnover.

eLearning Tools 93

eLearning Tools Blended Learning Best eLearning Authoring 93

Learning Pool

AUGUST 12, 2021

Customer retention. Customer reviews. Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1 Those included on the 2021 ‘Top Content Providers for Mobile Learning’ were ranked on the following 8 criteria: . Employee turnover.

Mobile Learning 98

Mobile Learning Providers Mobile Brandon Hall 98

Academy of Mine

JUNE 7, 2019

Instead, you can choose to partner with an eLearning platform vendor that includes software customization as a standard service with your platform (which means you never have to be limited by generic platform features again!). Let’s take a closer look at what customization is and how it can benefit you. Sound good?

Software 53

Software Platform Custom vendor 53

Learning Pool

NOVEMBER 2, 2021

Learning Pool only works with the very best Subject Matter Experts (SME) to ensure both its off-the-shelf and custom content is of a high standard, relevant and up-to-date. Customer retention. Customer reviews. Those included on the 2022 ‘Top eLearning Content Provider’ list were ranked on the following 8 criteria: .

Providers 94

Providers Brandon Hall Content LMS 94

PulseLearning

DECEMBER 9, 2020

Tralee, December 2020 – Global eLearning solutions company PulseLearning announced today executive leadership changes as the company integrates its Custom Services business with I Am Here, the company’s global mental health and wellbeing product, which was established in 2018.

Integrate 52

Integrate Change Business Management 52

Learning Pool

FEBRUARY 7, 2022

Customer retention. Customer reviews. Our world-class learning experience team develop and curate elegant and meaningful learning content that provides immediate and ongoing value to organizations. Company’s social responsibility. Employee turnover. Learning industry innovation. Quality of content development.

Score 89

Score Leadership Providers Brandon Hall 89