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The fully mature metrics practice

Learning Pool

Failing to harness it astutely in learning strategies can cause learning departments to fall behind the rest of the business – and the business to fall behind its competitors. But in achieving a state where data is central to learning strategy, the way we measure learning impact becomes a long-standing source of debate. .

Metrics 98
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Meet the CLO Advisory Board: Diane August

CLO Magazine

CLO: What was your first official job in learning and development? Assistant director of learning and development at Ohio Health, a hospital group, leading leadership development. CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? I came to Nationwide as a director in IT learning.

CLO 84
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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. Photo by David Lubarsky.

CLO 68
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Measurement Efforts Don’t Quite Measure Up

CLO Magazine

Only 58 percent of respondents said their measurement and metrics are fully aligned with learning strategy. And only 45 percent report externally benchmarking their measurement and metrics practices. It also could be a failure to tie learning efforts to tangible business outcomes.

Metrics 73
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Measurement Efforts Don’t Quite Measure Up

CLO Magazine

Only 58 percent of respondents said their measurement and metrics are fully aligned with learning strategy. And only 45 percent report externally benchmarking their measurement and metrics practices. It also could be a failure to tie learning efforts to tangible business outcomes.

Metrics 60
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Collaboration, Integration and Leadership at Nationwide

CLO Magazine

The second thing is the way learning is integrated. It’s an integrated part of all strategic efforts. Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.”

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Training soft skills at scale is the key to transformation success

CLO Magazine

It requires reflective learning that gets everyone to slow down and intentionally and mindfully focus on themselves. Current soft skills learning strategies are trapped in legacy competency frameworks that have their roots in the Industrial Revolution’s command-and-control structures. Who gets trained. What to measure.

Skills 95