The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. It should have been no surprise, that we also listed performance transformation as one of three key levers for Learning and Development leaders.

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The Three Levers of a Successful CLO

Infopro Learning

In “The Three Levers of a Successful CLO” guide , we define these levers and why they matter most to the success of all leaders in the L&D organization. But, it is the job of the CLO to take a bigger picture view of their organization and to not solve for individual problems. Instead, the most successful CLOs measure their success by their ability to impact these three areas: 01 Performance Transformation. L&D Takes Center Stage.

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From higher ed to PepsiCo CLO

CLO Magazine

Typically the company fosters talent over many years, so that when they move high performers into leadership roles they are familiar with the company culture and ways of working. The post From higher ed to PepsiCo CLO appeared first on Chief Learning Officer - CLO Media.

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. “It’s about crushing the job that you’re doing very effectively and performing as well as possible, and as a result, other opportunities will open,” he said. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking.

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CLO Q&A: Learning and the Performance Review

CLO Magazine

Jeff Orlando is chief learning officer, leader development & performance for Deloitte where he’s worked for the last 10 years. He sat down with Chief Learning Officer at the CLO Breakfast Club event in Philadelphia in March and shared his perspective on the role of a learning executive, his background as an industrial-organizational psychologist and his advice for CLOs. Jeff Orlando, chief learning officer, leader development & performance, Deloitte.

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Do You Need a CCO and CLO?

The Performance Improvement Blog

Should your organization have a CCO and CLO? I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Learning is what employees in high performance organizations must do continuously as part of their jobs. Don’t put all the emphasis on a course catalogue and don’t hire a CLO. A high performance culture and continuous employee learning will not become woven into the fabric of the organization.

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CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. We should be thinking about how to start tracking meaningful activity in social networks, the value of performance support and more, not old stuff about courses. And , how to tie it back to important deltas in organizational performance. If you are putting in performance support (e.g.

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How to Become a Digital CLO

CLO Magazine

They will fundamentally alter the CLO’s job and how their teams work. Accenture CLO Rahul Varma was one of the forward thinking learning leaders who lived through this transformation. For the past seven years, Varma has been changing the way the global consultancy delivers training, and helping to adapt its talent development and performance management strategies as the company doubled in size to 400,000 employees. Tags: digital CLO , engagement , LMS.

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The CLO Holiday Wish List

Litmos

Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. Especially for large companies, it’s just not possible for the L&D team to keep up with even semi-manually managing the entire learning program and making sure that all learners are seeing and completing the courses they need to perform at their best. Developing talent is key to better performance (for individuals and teams alike), as well as critical to employee satisfaction and retention.

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO. Woolsey also helped launch the Services Acquisition Workshop Program that same year, a success for DAU’s overall business performance.

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Status Quo? Not This CLO

CLO Magazine

By 2015 he was the new vice president and CLO. “We Daniel has been very successful stepping up into this role and after two short years, the organization cannot imagine a more suited CLO.”. One of the first initiatives Gandarilla launched as CLO was the Education Advancement Program, an overarching project to streamline learning and increase quality and access to training for Texas Health employees. Not This CLO appeared first on Chief Learning Officer - CLO Media.

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Learning Without Boundaries: Rethinking the Role of CLO

CLO Magazine

Iris Ware, CLO, City of Detroit. Since its noted inception in the 1990s, the role of the CLO has focused on leading and formulating the learning strategy, learning management, and employee training and development within an organization. Our boundaries have centered on driving change and improving organizational performance within the confines of the organization. These terms anchor people in current skills and daily performance.

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Jim Woolsey is the 2019 CLO of the Year

CLO Magazine

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO. Woolsey also helped launch the Services Acquisition Workshop Program that same year, a success for DAU’s overall business performance.

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The Digital CLO Playbook

Degreed

The threats that come with being a chief learning officer (CLO), or working for one, are real. Say hello to the Digital CLO. The formula for success as a Digital CLO in learning and development (L&D) – which is essentially the algorithm for developing capabilities and driving business performance – is well-known : Alignment + Efficiency + Effectiveness = Outcomes. Digital technology is transforming just about everything, and fast. Yet just.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. One of the first things she did was to simplify and standardize one indicator of the learning function’s performance: the feedback survey that participants complete after learning, often referred to as level 1 evaluation. We can correlate patterns of consumption with performance and provide better guidance to learners.”.

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The Education of a CLO

CLO Magazine

In my first job, I was earning a bit more than Belichick did in his, but the common thread was our love of teaching, coaching and a desire to create an environment where the students could put their best effort forward to reach higher levels of performance. In my view, the role is one part educator, one part coach, and the final part is as the standard-bearer for organizational performance. This culture starts with a CLO modeling the behaviors and expectations for high performance.

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The CLO as Brand Ambassador

CLO Magazine

As a CLO, how can you share your perspective on branding with your C-suite colleagues including the chief marketing officer and the CEO? Yes, just ask Kimo Kippen, the CLO and brand ambassador for Hilton Worldwide. Here is one fundamental data point you can use: many research studies have shown that a learning organization is a growth-mindset organization, and growth-mindset organizations show higher performance and profitability.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. It’s no secret that talent is at the center of the modern business agenda and it’s our hope that you’ll hear tips and ideas from this podcast that will help you succeed in business, whether you’re a long-time CLO with decades of experience, whether you aspire to the role in the future or maybe you’re just passionate about the future of learning in today’s organizations.

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Managing Career Paths: The Role of CLO

CLO Magazine

Many organizations have tasked such groups to make strategic investments that put the best people in suitable roles at the right time to drive performance. What’s a CLO to Do? So what can a CLO do to influence the way in which career paths are defined, managed and applied by the business? To do this entails a performance consulting model used in collaboration with other HR executives — both functional specialists and generalists.

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The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Also, consultants must be willing to discuss performance issues with key clients to pinpoint problem areas and potential solutions. Improving Individual and Organizational Performance.

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CLO Q&A: Leaders Need to Be Psychiatrists

CLO Magazine

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. For more on Kennedy’s talk along with highlights from the full event series, visit the CLO Breakfast Club library. CLO: How prepared are leaders to think of themselves in that way? CLO: In your experience, is that trainable?

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The CLO’s Guide to AI

CLO Magazine

Anticipate employees future performance: Skills, training conducted, information shared, and internal connections to other high performers are just a few of the data points that will give managers the information they need to better predict outcomes for teams and each individual’s level of contribution. AI, in particular natural language processing, or NLP, will revolutionize this area of the CLO’s role and help to achieve the results competency modeling has promised for so long.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. For example, it was considered very important for future CLOs to have been involved in enterprise-wide projects such as improving operational performance, changing a culture, managing a high-profile campaign, improving a business process or launching a product — the experience side of the equation.

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance. Managers have control of their own learning, not corporate trainers, HR, or a CLO.

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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity. The post Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion appeared first on Chief Learning Officer - CLO Media.

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Be a Triple-Threat CLO

CLO Magazine

Blanda’s gridiron performance makes a great metaphor for the kind of multitasking Sobel said is demanded of modern educators. And they need to turn learning into a strategic force that kicks employee performance into high gear and returns a positive impact on the bottom line. Today''s educators must wear mutiple hats. CLOs are no different. Readers of my monthly musings are well aware I’ve been an avid sports fan since childhood.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Key topics include what skills are rising and falling in importance, how CLO roles are structured and how learning and talent management fit together and whether or not CLOs are falling into an aspiration gap. Show Notes: CLO Role of the Future Executive Summary.

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Wake UP CLO’s – Change Now

eLearning 24-7

They buy those folks not because it may be the best for their needs, but because they are “established” and “well-known” Sure your system might be loved by the training dept, but the CLO thinks the system in question isn’t old enough, so let’s go “established” The fear of non-traditional, which in this case applies, is constant. As a CLO if you are in any of the above boxes, I would say I feel for you. .

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3 Guidelines to Consider as a CLO

Training Industry

Sharon Sloane, president and CEO of WILL Interactive, has 30 years designing leading-edge instructional systems for behavior modification and performance improvement. When discussing training, the debate rages. How long is short enough and how short is long enough? On the one hand, how do we optimize the limited time employees can spend on learning and keep their attention in our fast paced world? On the other, how do we actually impact behavior in a complex, diverse global environment?

Assess Blended Learning Programs to Improve Business Performance

Upside Learning

Well, the Chief Learning Officer (CLO) at a leading management consulting, technology […]. Did you ever imagine the day would come where you could use: A game of World of Warcraft to build leadership skills? Augmented reality to deliver dental training? Train online avatars to transform offline? It’s just like it is in the movies, right? Blended Learning

What’s the CLO’s Role in the Gig Economy?

CLO Magazine

Andrés Tapia is a senior client partner and solutions leader for the workforce performance, inclusion and diversity practice for Korn Ferry. Employees come. They go. Sometimes they come back. Often they don’t. The rise of the contingent workforce, the ranks of which are filled with increasing numbers of men and women working for “Me Inc.,” is changing business demographics around the world.

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Psychological safety: an overlooked secret to organizational performance

CLO Magazine

The post Psychological safety: an overlooked secret to organizational performance appeared first on Chief Learning Officer - CLO Media. Have you ever worked on a team with low psychological safety? How about with high psychological safety?

CLO's Top Stories of 2012

There Is No Chalk

I received ISPI's Performance Digest for the day, and I was struck by the lack of substance. workplace learning and performance wlp instructional systems design HPT HPIIndeed, a couple of the stories seem to conflict ("Change Management vs. Change Leadership" and "Rise of the Change Manager"), many are the obvious ("The Best Approach to Training", "Stop Long, Boring Staff Training; Start Short, Social Learning Modules"), others are laments ("Intelligence Lost: The.

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How to make a transformational impact as CLO: 5 key takeaways (Ep13)

Elucidat

This week, we spoke to David DeFilippo about the role of a CLO and knowing when to push back to generate real impact. To be able to reach all of one’s employees and to be able to do that at scale, the workplace has to be pretty much like what it’s like to be at home and be able to have easy access through Google to performance support. The performance management process is key to keeping the human connection at scale. “ Where does learning really happen at scale?

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Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. Of course, senior managers, often within human resources, had been responsible for workplace training for decades prior to the creation of the CLO role. But what has happened to the CLO during this period? How have the skills required to be an effective CLO changed? The Academic CLO.

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Personalizing performance, not learning: lessons from mass customization

CLO Magazine

Instead, her diet blend is driven by her performance improvement needs — her milk production. Her individual production is tracked and analyzed continuously, and her food blend is adjusted, from one feeding to the next, to optimize her performance.

Part 4: Using Mobile Learning To Create High Performing Teams

Infopro Learning

Get a free guide to Three Levers of a Successful CLO to learn how to create engaging learning experiences, transform impact of training and improve the overall operational efficiency of your organization. [1] In this weekly blog series, we’ll share 5 ways mobile learning can increase productivity and employee satisfaction and drive the results that matter most to your organization. Need to start from the beginning? Jump to Part 1 of the mobile learning series.