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Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report. How can a retailer use mobile performance support to deliver business impact?

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Learning Systems Forecasts for 2023

eLearning 24-7

With folks being out of the office in droves, this in turn led to, an overall slow sales cycle for a large percentage of vendors in the learning system space. Back in the mid 2000’s and then again, around 2010-12, the summer was a dead zone for vendors. When targets are missed, well, that is not good news for a vendor.

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Latest in the Learning System Space

eLearning 24-7

Ignore the whole “active user only ” aspect because the number that you should be focusing on is the total price number, which in many cases says, “up to” With the exception of a vendor like Eurekos, who actually bills you per month based on usage, the majority of vendors require payment upfront. What an API?

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Top 10 Learning Systems for 2021

eLearning 24-7

For example, if a vendor says we will do this in X year, but in the previous years, their roadmap completion rate is 35%, then the probability they will do everything on their roadmap for the upcoming year, is remote. . Too many people focus on features now, and on top of that, what the vendor says is coming. . Takeaways .

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Price Wars 2023

eLearning 24-7

This is because many vendors behind the scenes use “range pricing,” and the ranges often end at 2,500, before moving up to the following range. This is not universal, and there are vendors who will get a better deal if you swing up to 3,000 – and your actual user base is 2,600 or 2,200, for example. Think about that.

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The Importance of Training in Partner Relationship Management

Wahoo Learning

There are plenty of businesses like iWalk where success–or failure–is heavily contingent on the performance of external sales partners. Partner Relationship Management (PRM) as a practice helps brands establish trust, improve performance, keep communications open, and ensure partnerships remain mutually beneficial.

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In the world of contact centers—customer services rules all

Axonify

Rather than simply put out a call for proposals and have vendors dictate their options, Fletcher and her team decided to do their own research. “We Naturally, the next step for BT was to find a vendor that could provide a solution which addressed these challenges and delivered tangible results. But, what would work? Enter gamification.