Learning with e's

APRIL 5, 2010

This is how the current tools and services found on the Web are being used in so many new ways to connect, share and converse. Wikis, blogs, podcasts, social bookmarking, RSS feeds, microblogs, social networking. we are creating new footprints for the next informal learner to follow. and to learn. And on it goes.

Social 75

Social Wiki Social Bookmarking Social Networks 75

Clark Quinn

AUGUST 3, 2009

We’ve got to adapt, innovate, create, we need to be faster than the rest. Thriving is going to require continually introducing improvements: new products, new services.”. Intel’s used a wiki to help people share knowledge. A: “Oh, so you’re one of those, eh? Answer a question with a question? Go ahead, shoot.”. A: “Heck no!

Conversation 113

Conversation Wiki Communities of Practice Social 113

Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. as I expected.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

TalentLMS

MAY 16, 2016

Social learning creates the much in-demand informal learning setting where learners can network, share, collaborate, and exchange ideas on problem-solving. The interchange of knowledge and perspective creates new knowledge that is personal to the learner. New product or service designs are suggested, best practices are implemented.

Social Learning 74

Social Learning Social Cognitive eLearning Strategy 74

Tony Karrer

FEBRUARY 22, 2011

Grows - But Creating "eLearning 2.0 Situated learning (learning within context in a community of practice) grows thanks to augmented mobile reality. Twitter, Yammer), wikis, blogs, discussion groups, etc. The Future is Mobile 3. Open Educational Resources Matures 4. More Multimedia 5. Learning Analytics 6.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Learning with e's

JANUARY 11, 2009

This is how the current tools and services found on the Web are being used in so many new ways to connect, share and converse. Wikis, blogs, podcasts, social bookmarking, RSS feeds, microblogs, social networking. we are creating new footprints for the next informal learner to follow. and to learn. And on it goes.

Social Networks 62

Social Networks Wiki Social Social Bookmarking 62

OpenSesame

MAY 3, 2011

By creating a culture and workplace of engagement, collaboration and flexibility, you’re attacking not only the “soft” issues of your employees’ attitudes and feelings about their work but the “concrete” issues of productivity, customer service and ultimately, profit. Tweak, collaborate, revise.

Case Study 52

Case Study Wiki Tips Communities of Practice 52

Jay Cross

MARCH 29, 2015

We call this phenomenon the new culture of learning, and it is grounded in a very simple question: What happens to learning when we move from the stable infrastructure of the twentieth century to the fluid infrastructure of the twenty-first century, where technology is constantly creating and responding to change?”

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

OpenSesame

JULY 5, 2011

Create a focus group on customer service by starting a blog (using Blogger or WordPress ) and asking “Customer Service Experts” in your organization to participate. Use OSQA.net as a free open source tool to build a FAQ, wiki or knowledge-gathering site. Every company has tribal knowledge. Image Credit: alykat on Flickr.

Social Networks 52

Social Networks Change Blended Learning Yammer 52

Breakthrough eLearning

MARCH 8, 2007

I was excited and wanted to create a web site right away. There are a plethora of free (or nearly free) tools and services out there that remove the middle-man (aka technical experts / gatekeepers) from the equation. Collaborative Model Create a wiki (e.g. This trend has major implications for eLearning.

Social Networks 32

Social Networks Wiki Mash-up Mashups 32

Jay Cross

NOVEMBER 15, 2009

An unexpected surprise has been the enthusiastic adoption of the wiki by even the least Web 2.0 savvy personnel (most are retired chiefs with more than 20 years’ Navy service). Many government organizations are struggling to figure out how they can practically apply Web 2.0 LearnTrends 09 starts this coming Tuesday.

KM 38

KM Social Networks Authoring Tools Case Study 38

eLearning 24-7

JULY 13, 2010

Many vendors service multi-conglomerates that are international, rather than companies that are based only in country x and no where else. have relied on COPs (Communities of Practice) along with ILT to drive their training. Wizards is the new trend, enabling admins regardless of tech skill to create and make changes quickly.

LCMS 77

LCMS Trends LMS Social Networks 77

Jay Cross's Informal Learning

FEBRUARY 17, 2009

Through their presentations at conferences, Allison Rossett, Elliott Masie, Gloria Gery, and scores of other awesome teachers have shaped the thinking of the greater learning and development community of practice. Provides an opportunity to interact with others and create collaborative work. over the years is wearing thin.

Conference 36

Conference Authoring Tools Diversity Training Compliance Training 36

eLearning Learning Posts

SEPTEMBER 8, 2010

Why experts shouldn’t design online resources for novices - Good Practice , August 4, 2010 What does it take to be an expert? After all, one aspect of our job is to create an environment, and deliver interventions, that helps to improve the performance of novices and experts alike. So we should know. 1] How often? Capital Spend.

Augmented Reality 83

Augmented Reality Blended Learning Social Learning Social 83

Jay Cross

MAY 26, 2015

This species needs special handling, sometimes including personal service. L&D has traditionally focused on the needs of employees on the payroll exclusively, disregarding the fact that partners, customers, subcontractors, temps, service agencies, outsourcers, suppliers, and others are equally part of the value chain. Subspecies.

Metrics 36

Metrics Compliance Training Social Networks Wiki 36

Jay Cross

JUNE 20, 2011

Creating the new book raises some interesting issues. I asked “What’s the optimal process for creating a book/ebook for managers? I received these responses: Design with intentional gaps in the knowledge of the book to encourage high bandwidth communication might be fatal. The book wasn’t going where I wanted it to go.

Wiki 52

Wiki Exercise eBook Sun 52

Jay Cross

JUNE 28, 2009

Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts how value is created. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles. The industrial age has run out of steam.

ROI 66

ROI Social Networks Network Authoring Tools 66

Learning Visions

SEPTEMBER 22, 2009

We don’t typically create the new tools in eLearning – that innovation is happening in other places – e.g., marketing. The best stuff is not trickery – it’s an engaging game; it’s a great product or service. Extend this even further to the business weasels at the vendor / service agency.

Blended Learning 100

Blended Learning Sexual Harassment Training Market Games 100

Jay Cross's Informal Learning

JULY 12, 2010

Use amateur video and blogs to distribute information while it’s still fresh. Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning.

Informal Learning 73

Informal Learning Performance Support Informal Support 73

Jay Cross

APRIL 16, 2013

The people who create the most value are those who know the right people, the right stuff, and the right things to do. Improving service and processes. Creating value for all stakeholders. Disregard for creating new knowledge (for the trainer “knows it all.”) Keeping the promises made to our customers. from the learning.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Steve Howard

NOVEMBER 17, 2009

This session described CITI’s experience in creating a learning solution that was orchestrated through SharePoint. We got all of the info we need to go back and create this in our own SharePoints! when creating something new, take design out of the prototype process so you can concentrate on usability, not colours etc.

DevLearn 66

DevLearn Adobe SharePoint Authorware 66

Jay Cross

JULY 17, 2012

Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. In the Network Era, workers replace the machine; workers create the value. The disparity creates a power struggle that the workers are destined to win. Create value, higher purpose.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71