4 Types of Customer Service Training Methods
MAY 6, 2019
What Kinds of Training Methods are There? There are 4 methods you should know about. Instructor-Led Training This form of training is highly interactive allows for conversation, knowledge sharing among team members and employee engagement. This method is not recommended for highly technical training or for small groups of people with varying skill levels. There isn’t a need for a venue or travel this option tends to be more cost-effective.