New in Engine 20: LTI support, YouTube connector, and more

Rustici Software

There’s a new release of Rustici Engine available now, and we’re calling it 20.1. With this release, we’ve decided to start using a more typical naming convention for our product versions, and 20 seemed like a nice round number to start with. So what’s new in Rustici Engine 20.1?

Team Q&A: 7 questions with our Head of Engineering, Matt

Coassemble

Matt is constantly pushing the boundaries of what the engineering team at Coassemble can do. As Head of Engineering, Matt makes sure the platform’s ship stays upright and on course. As the Head of Engineering, what does a typical day look like for you? About Matt.

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How a Learning Game Engine Accelerates Development

Bottom-Line Performance

We’ve been developing the mechanics of our Knowledge Guru™ learning game engine since 2010, and we are still tweaking them today. The game has been coded and designed by a team of developers working iteratively and collaboratively, and we even went so far as to patent the engine.

SCORM Engine 2017.1 is released!

Rustici Software

We are excited to announce that the latest version of SCORM Engine–SCORM Engine 2017.1–is New Features in SCORM Engine 2017.1. We’ve continued to enhance the design and layout of the new SCORM Engine Player UI, which we released in Engine 2016.1.

Lead Software Engineer

The Game Agency

Working alongside a dedicated team of developers, you will be both architect and developer for a leading loyalty and rewards platform that delivers games and apps to customers that purchase qualified computer products. The post Lead Software Engineer appeared first on The Game Agency.

Customer Experience Key to Product Design

Origin Learning

The sheer power of juggling and curating information of over 700 world-leading brands can be equated to the powerful hum of a car engine as you feel the controls in your hands! Can the daily experience of millions of customers be captured in a virtual delightful format?

Custom 158

Good vs Great Customer Service

Unboxed

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? Why Does Customer Service Matter?

Coming soon! Add Rustici Engine Reporting Extension to your application

Rustici Software

These platforms provide a glimpse into the way the expectations for a learning product are evolving. Similarly, the ways in which we help and support our customers continue to evolve to help learning platforms meet their customers’ needs. News Rustici Engine Software Developmen

Product Review – Instilled LXP

eLearning 24-7

Writing a product review on a product that I use, well, I am about to use. For my review, I added a series of videos from the CrossKnowledge LMS (which is on the FindAnLMS learning system search engine platform and will be on the vendor video playlist). Custom Attributes Values.

SCORM Engine customers can now use a Content Distribution Network (CDN) to deliver eLearning content

Rustici Software

Occasionally, our customers have run into problems that need to be solved by placing their learning content… somewhere far away from their LMS. Over the years, we’ve helped our customers solve these problems with SDXD or Central / Remote when possible. SCORM Engine 2017.1

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

cmi5 and Expanded PENS Support in SCORM Engine 2017.1

Rustici Software

To that end, we’re happy to include cmi5 and expanded PENS support in our SCORM Engine 2017.1 The Package Exchange Notification System (PENS) is a great example of a feature that’s inspired by our customers. The post cmi5 and Expanded PENS Support in SCORM Engine 2017.1

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New in Engine: Video support, third-party content integrations, and reporting

Rustici Software

Rustici Engine 2019.1 Besides the standard SCORM, AICC, and xAPI-based content Engine has long supported, instructors and L&D professionals need to present more types of content that drive value to learners: video, audio, documents, and even URLs. . With Engine 2019.1,

Growth Engineering & Game Win Award For Outstanding Customer Experience

Growth Engineering

GAME, working in partnership with Growth Engineering, have won the silver gong at the Customer Excellence Awards UK 2017 (CX Awards). They earned this prestigious award for using our gamified Academy LMS to deliver a training initiative that created an outstanding customer experience!

2019 year in review: Our products

Rustici Software

As we’ve watched the eLearning industry shift, we’ve noticed a few things: our customers’ eLearning programs are growing beyond standards, their eLearning technology stacks are becoming more complex, and they’re expanding their content distribution methods. Rustici Engine.

Rustici Engine 2018.1 and Rustici Dispatch 2018.1 are available!

Rustici Software

The latest versions of both Rustici Engine and Rustici Dispatch are now available! The new features make it simpler to get started with our products and manage your ongoing implementation. Rustici Engine 2018.1 If you are looking for help hosting and managing your Engine/Dispatch implementation, we now offer managed hosting services to help offload that work. If you’re a current Engine and/or Dispatch customer and would like to schedule an upgrade, just reach out !

9 Metrics to Help You Build a More Effective Sales Engineering Team [eBook]

Cloudshare

Sales engineers are technical product experts tasked with helping qualify, close, and renew relationships with customers. The actual job varies from company to company or even product to product. It’s time to define sales engineering metrics.

Meet the Hero of the Technical Sale: The Sales Engineer

Cloudshare

If you sell technology products, an unsung hero sits nearby. He or she is the expert you call on to help prospects understand why to choose your products. More often than not the word “engineer” is used, as in presales engineer, sales engineer , or solutions engineer.

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Learn the ‘Fika’ aspect to productivity…

Origin Learning

Ever heard of coffee breaks being a vital factor for raising productivity? The search engine’s answer is: Fika (pronounced fee-ka) is a Swedish custom, a kind of social coffee break where people gather to have a cup of coffee or tea and a few nibbles.

7 Technical Sales Engineer Training Topics that Drive Better Business Results

Cloudshare

As a wider range of technologically sophisticated products comes on the market, the demand for sales engineers is projected to grow 7 percent from 2016 to 2026, according to The U.S. In this blog, we take a deeper dive into the importance of training your sales engineers (SEs).

What’s next? Continued progress on products and upcoming events

Rustici Software

We’ve talked a lot about our upcoming feature releases mainly because we’re excited about all the significant development efforts we’re bringing to our products this year. Our customer response so far has been great, but we still have folks asking us: What’s next?

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10 Sales Engineering Experts You Should Be Following on Twitter

Cloudshare

The field of sales engineering is a complex and competitive landscape. While you probably won’t meet too many high-profile sales engineers personally, the magic of Twitter enables you to connect with them on a day-to-day level.

We’re Hiring! Quality Assurance Engineer (Belgrade)

LearnUpon

At LearnUpon we put our customer’s experience at the heart of everything we do, we always strive for the best solution (not the easy one), and we commit to producing work that we can be proud of. Quality Assurance Engineer (Belgrade) appeared first on LearnUpon.

Analyze this: 5 ways data can help build super sales engineers and teams

Cloudshare

You may have recently read our CEO’s prediction that 2020 will be the year of the sales engineer (SE). With one foot in tech and the other in sales support, SEs make the complex understandable, know customer behavior inside-and-out and ensure product value is powerfully communicated.

Supporting 508 compliance in eLearning through our latest SCORM Engine release

Rustici Software

While SCORM Engine has never needed to be compliant itself, it is a building block for other eLearning applications and it’s important for us to provide the accessibility features our customers need. That way, our clients can confidently provide the support they desire for their customers! When D2L wanted to improve Engine’s player so it could more easily cooperate with screen readers, we were game. Learn more about the additional changes made to Engine in the 2017.1

Using Games to Improve Product Knowledge

Knowledge Guru

Product knowledge training is one of the most common types of training in many organizations. Some companies release multiple new products every month, whereas others have so many different products that getting new hires up to speed can turn into a nightmare. Customer Examples.

Growth Engineering’s Top Articles of 2017

Growth Engineering

Below I reveal Growth Engineering’s top 12 articles from 2017. At Growth Engineering, we believe work, training and everything in between should be fun. Research shows happy employees are more productive and engaged. GETOGETHER 2017: Celebrating Customer Success. “A

E-commerce for your Educational Products

Web Courseworks

Everyone wants to sell their educational products, but where do we get started? Having the ability to select items online and put them in your virtual shopping cart saves time, offers a greater product selection, and allows consumers to look at pricing and deals.

How To Make An Effective Customer Testimonial Video

Your Training Edge

A customer testimonial video is a wonderful piece of social media that converts audiences who see it. Remember that it is different from a commercial video that advertises products and services in one important aspect. Do not Promote the Product too much.

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Train Where it Counts: Turn Work Into Your Main Learning Engine

Pract.us

Most companies use traditional courses or videos as their main engine for developing employee skills. What good is it to have high marks on communication skills if customer satisfaction is suffering because proposals are setting the wrong expectation for your deliverables?

Is the Demo Dead? Four Sales Engineering Experts Weigh In [eBook]

Cloudshare

In this case, the “one thing” was a webinar we conducted with sales engineering expert and author John Care. John presented valuable insights on the changing role of the sales engineer. If you missed it, you can watch The 2024 Sales Engineer webinar with John Care here.

GDPR came and went: how it impacted our products

Rustici Software

Our tools can be many things to many people, with each product having its own set of data privacy scenarios to think through. We were proud that we already valued our customers’ data as their own, never shared it out with a third-party for commercial gain and took every reasonable step to keep data secure. We also put some GDPR-required Data Processing Addendums in place for all the tools we use and with customers who rely on our hosted tools.

CRM-LMS Integration: A Smarter Choice for Customer Education

Talented Learning

Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Customer Education: Where’s the Value?

Consider Your Sales Engineers when Choosing a Sales Learning Platform

Allego

Developers build the product. Salespeople sell the product. Sales engineers bridge the gap. Sales engineering, also known as technical sales or solutions consulting, serves as the foundation of technical knowledge for a sales organization. To excel in the role, a sales engineer (SE) needs a deeper level of knowledge into many aspects of the business than a salesperson. Key use cases and product workflow. Product positioning and differentiators.

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Uniquely Yours: eFrontPro Customization Options

eFront

Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.