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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

Digital fluency, security, and soft skills are high in demand. Forward-thinking organizations are now developing new custom eLearning solutions that build business resilience in preparation for the post Covid19 workforce. Organizations need new eLearning strategies that support their company’s business goals.

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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. However, these rapid transformations can disrupt employee performance. There is often resistance to change, and many employees need new skill sets to be successful in their changing roles.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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Is ePUB Better Quality Than MOBI? Decoding eBook Quality

Kitaboo

Authors and publishers are constantly looking for a new eBook format that can improve the quality of their content. In this blog, we will explore the differences between ePUB and MOBI to decide which format can help you improve the quality of your eBooks. Does ePUB Offer Better Quality than MOBI? Table of Contents: I.

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4 Types of Customer Service Training Methods

Infopro Learning

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. Every employee that interacts with customers helps to shape these impressions.

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Improve the quality of your training programs with an LMS for Banking

Paradiso

The quality of your training programs is proportional to the service delivered later in the work experience. In this way, the banking companies can provide their users with the quality service they seek when choosing a bank training program that manages their resources. Regular tests help assess their skills.

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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.