Ed App

JUNE 24, 2021

Sales representatives play a pivotal role in building your brand image and reputation and ensuring long-lasting customer retention. With this in mind, it is critical that they receive regular sales training and support to keep the quality of their performance up to the highest standard and further maximize their potential. .

Sales 52

Sales Platform Virtual World eLearning Tools 52

TalentLMS

MAY 11, 2023

Whether you have a small or a larger sales team, chances are your salespeople are not on the same level. Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. Some sales training programs might fail to engage salespeople.

Skills 98

Skills Authoring Tools Metrics Tips 98

Thinkdom

JANUARY 29, 2024

Social Learning: Collaborative and Interactive Learning through Mobile Platforms Social learning transforms mobile platforms into collaborative and interactive spaces where learners can engage, share knowledge, and learn from each other.

Diversity Training 103

Diversity Training Mobile Learning Mobile Corporate eLearning 103

eLearningMind

FEBRUARY 29, 2024

Emily, a customer service rep, immersed herself in interactive eLearning simulations. Engaging her senses—seeing scenarios, hearing diverse questions/issues, and responding hands-on—prepared her to confidently handle real customer interactions with empathy and skill. No more fear of messing up—eLearning’s got your back.

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

learnWorlds

JULY 31, 2023

Your professional looking Academy in a few clicks Start FREE Trial And you can never rule out the possibility of unforeseen financial and social circumstances that may affect your business. You can also offer job-specific coaching, like sales or customer service coaching. ?

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52

Hurix Digital

DECEMBER 4, 2023

Quality customer service stands at the core of a successful business. Investing in a customer training course not only benefits the customers but also enhances sales and provides a competitive edge in the market. Table of Contents: What Is Customer Service Training?

Customer Service 52

Customer Service Services Custom Diversity Training 52

Ed App

AUGUST 22, 2021

Restaurant Customer Service Training Courses. With proper restaurant customer service training courses , you can reinforce standards and procedures in servicing and interacting with customers. These types of exercises can reduce stress in the workplace by up to 32% in 30 days.

Sexual Harassment Training 52

Sexual Harassment Training HIPAA Training Course Harassment Training 52

Continu

SEPTEMBER 24, 2019

Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do.

Customer Service 75

Customer Service Services Custom Authoring Tools 75

The Performance Improvement Blog

DECEMBER 16, 2015

Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. Social media – using computer-mediated platforms for sharing information, such as Facebook, LinkedIn, Twitter, and blogs.

Simulations 100

Simulations Case Study Wiki Performance Support 100

ProProfs

NOVEMBER 18, 2021

Marketing & Sales. You can use these platforms to create marketing campaigns and reach out to more customers. You can manage customers in different segments and communicate with them based on a sales pipeline. This will give you a personalized feel and help with your branding exercises. Customer Support.

Compliance Training 52

Compliance Training Software System Authoring Tools 52

eLearning 24-7

APRIL 15, 2021

Leveraging social that the kids are using today, with the creation of videos on Tik Tok for example, around a specific skill for them to learn tied to the subject. Remember it is step by step, critical thinking exercise. Project-based, project-driven tying into the skills for that subject matter and application. Hello, business skill.

Skills 115

Skills Virtual World Communication Write Blog 115

TalentLMS

MAY 25, 2023

He’s been with us for almost five years and is a great customer service agent. For instance, if an employee works in the sales department as an account manager but would like to gain more experience in consulting, they would shadow a sales consultant. “See John over there? This is job shadowing, in short. Not necessarily.

Job 52

Job Develop Mentoring Coaching 52

Continu

SEPTEMBER 7, 2018

You want to schedule a meeting with your sales team. But your simple meeting request is met with, “I am out of the office that day,” “I am traveling to a sales call” or from the meeting facilitator, “I am having a hard time finding an open conference room to train.” Social media pages.

Blended Learning 67

Blended Learning Blended Case Study Tools 67

LearnUpon

AUGUST 13, 2019

this paradigm helps to develop learners’ social skills, ability to communicate their thoughts and encourages autonomy. For example, with Customer Service, Sales and Support training, constructivist instructors in a face-to-face session can divide a group of trainees into small groups. Role-play activities.

Learning Theory 55

Learning Theory Theory Environment LMS 55

Ed App

FEBRUARY 17, 2022

It allows users to add content, rebrand their lessons, and incorporate pictures, exercises, games, and quizzes, all with the help of over 80 elearning and quiz templates. Another huge benefit is that Coassemble’s support team is available around the clock so your users won’t have to worry about customer service availability.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

TalentLMS

SEPTEMBER 25, 2014

For example, instructors can design specific exercises which provide the opportunity for learners to suggest lesson plans, course materials, and other types of input, which could prove to be beneficial to the overall outcome of the online course and other learners.

Strategy 108

Strategy LMS Mentoring Learning Management System 108

learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. Increase sales. Critical thinking. Reduce risks.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

Continu

OCTOBER 17, 2019

Put together a welcome packet that includes goals for the company, a letter from the CEO about company mission, and other pertinent information your new customer service personnel need to know. What do they communicate to the customers? Customer feedback comes in through different channels. Reward good customer service.

Tips 40

Tips Compliance Training Blended Learning Training 40

Learning Rebels

NOVEMBER 17, 2015

Even just the idea of putting all the projects on the table will lead to discussions, “Hey, I didn’t know you were working on customer service – Sales just asked me for customer behavior data!” We all learn from this exercise. There are key learnings to take away from these discussions.

Newsletter 100

Newsletter Network Project Ideas 100

Ninja Tropic

MAY 26, 2023

The platform also allows for social learning and peer learning features such as assignments, group discussions, practical assessments, etc. EduMe EduMe is a mobile learning platform that utilizes a social-media-esque format to give users a seamless learning experience. Business ($3.14/user/month):

microlearning 40

microlearning Corporate Learning Corporate eLearning Platform 40

LearnUpon

MARCH 3, 2016

Amongst other things, Christopher is an eLearning Blogger, EduTechpreneur, eLearning Analyst, Speaker and Social Media Addict. Are you trying to boost the performance of your customer service staff ? Do you need your sales team to boost their annual earnings?

Blended Learning 74

Blended Learning Blended Tools Tips 74

InsiderHub

JANUARY 22, 2019

If you have some secretarial skills or customer service knowledge, they will help you a great deal on this job, but it is not a requirement. This is a highly sensitive job that determines the company’s relationship with its customers so, you must be a person of high integrity and a people pleaser. Library Technician.

Job 50

Job License Customer Service Server 50

eFront

JANUARY 24, 2017

Provide employees with a “just-in-time” microlearning online repository that features interactive exercises, videos, and online product demos. For example, a seasoned sales employee has mastered negotiation skills. Set Up Dedicated Social Media Groups. Do you really know the difference between the two?

Corporate eLearning 40

Corporate eLearning eLearning Strategy Informal Learning Informal 40

WhatFix

JULY 4, 2019

Is Tom using CRM actively to manage sales activities? Many such detailed statements let you know what e-learning content Tom has interacted with and how he fared at each step of the exercise. . Consider the example of a B2C furniture conglomerate that was facing a dip in sales for a few months. Why Use xAPI?

xapi 40

xapi Blended Learning Diversity Training Corporate Learning 40

learnWorlds

DECEMBER 12, 2019

It makes use of serious games, avatars, simulated job performance exercises, customized audio and video, stories, scenarios. Your students’ support is essentially your customer service point. Advertising, Paid Ads and Social Media Management (SMM). And this is where social media comes in. Student Support.

Cost 124

Cost Course Online Develop 124

learnWorlds

JUNE 12, 2023

Let’s say it’s a course for customer service employees: You’re an Instructional Designer. Write a script for a video lesson discussing customer service best practices. Focus on dealing with difficult customers. Incorporate positive psychology exercises during your first session for a powerful start!

Activities 52

Activities Interactive Create Course 52

Limestone Learning

MAY 28, 2019

He did it through an unorthodox approach that made Disney one of the world’s most admired companies and a place where inspiring leaders train and develop exceptional employees who deliver amazing customer service. How do you know if your perception is accurate? Perceptions are naturally biased and everyone’s are unique.

Free 70

Free Brandon Hall Compliance Training Adobe Captivate 70

Ed App

MAY 24, 2022

Here are some actual retail skill examples that you can choose to grow within your team to improve customer experience and personal development. Retail Skill Example #1 – Customer Service. When you’re working in retail, you’re expected to be skilled in facing and serving customers.

Examples 52

Examples Skills Authoring Tools Customer Service 52

learnWorlds

FEBRUARY 12, 2024

Continuously seek ways to improve your products, services, and processes to stay ahead of the competition. Deliver exceptional customer service: Delight your customers by exceeding their expectations. Embrace innovation: Don’t be afraid to experiment and try new things.

Guide 52

Guide Diversity Training Forum Learning Objects 52

Wahoo Learning

DECEMBER 1, 2022

eCommerce tools – Are you able to sell your courses through integrated sales tools? Onboarding via an LMS frees up resources like office space, calendar dates, and instructors to conduct training exercises, which can be used for other, more pressing tasks. . The platform and courses too? Employee training . Franchises.

LMS 98

LMS Learning Management System Compliance Training System 98

Ed App

APRIL 15, 2021

There are a variety of content topics ranging from sales to food safety and everything in between. In just a few clicks, you can choose a course suited to your team’s training requirements, customize, and deploy. Highlights: Sales gamification, contests, leaderboards, real-time recognition. Cost: 14-day free trial, get a quote.

eLearning Tools 59

eLearning Tools Authoring Tools Diversity Training Interactive 59

Elucidat

JANUARY 16, 2019

There’s a valid concern about losing the richness of social learning as you make the move to online, but this doesn’t have to be the case. The social element doesn’t aid these experiences and, if anything, it holds people up from learning what they need, when they need it. Online learning. Compliance training.

Compliance Training 95

Compliance Training Blended Learning Virtual Classroom Online Learning 95

eLearningMind

AUGUST 11, 2022

To answer that, adapt your eLearning solution to teach the functionalities that matter most to key customer profiles. Gather input from product, customer service, marketing, and sales teams. Each one of them has a unique insight into customers’ characteristics, challenges, and purposes. Mind the Format.

Diversity Training 52

Diversity Training Examples Custom Blended Learning 52

learnWorlds

SEPTEMBER 29, 2023

Sales can be an exciting career, but it’s definitely not a walk in the park. Sales professionals have to interact with all kinds of people, earn their trust, and persuade them that their product is the best choice among many others in the market.

Sales 52

Sales Diversity Training Effectiveness Training 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

JUNE 6, 2022

You market them across all social media platforms and manage to get a decent amount of traffic to your website. To drive more sales, you could the ‘exclusivity factor’ or as some would prefer to call it, the ‘ F ear O f M issing O ut’. Further Reading on ‘LearnDash Customization’. 6 Leverage Learner Generated Content.

LMS 98

LMS Business Security Website 98

LearnDash

APRIL 5, 2018

BuddyPress is a popular WordPress plugin (free) that allows you to create a social network component to your WordPress site. Largely because, it’s not that we know anything about diets and exercise that you couldn’t find online, I mean, the information is out there. Besides LearnDash, he is also running BuddyPress and Memberium.

Program 112

Program Social Networks Site Facebook 112

ProProfs

DECEMBER 23, 2020

This type of workplace violence involves a customer or client, and it occurs in the course of normal duties. Employees in customer-facing roles, such as customer care executives, sales, and the billing departments fall into the high-risk group. Domestic Violence.

Sexual Harassment Training 52

Sexual Harassment Training Harassment Training Compliance Training Training 52