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Taking Action Based On Learner Metrics

LearnDash

The information your learning management system gathers is meant as a tool. It provides you with some insight so that you can leverage it to make decisions on your learning program to improve its effectiveness. In progress statistics are powerful. More importantly, are the metrics in-line with your expectation of how far along these learners should be within the course? Pull up their individual information to see how they are performing across multiple courses.

Caution Slippery When Metrics

Training Industry

Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph, trend line or something else having to do with numbers, that doesn’t mean a set of metrics is infallible. How can we avoid making missteps with metrics?

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. In today’s blog, we describe six metrics that can be used to evaluate the health of a business, specifically those in the hotel and hospitality segment. Let’s dive right into the metrics, once again categorized by operational excellence and employee productivity: .

4 Essential (and Easy) Video Metrics You Should Be Tracking

TechSmith Camtasia

Important metrics like play rate, conversion rate, number of viewers, and bounce rate have been part of video marketing for a long time. Not all video players and hosts offer the same metrics, although many of them have similar ones or may call them different names. What video metrics should you pay attention to in your video strategy? One of the most straightforward metrics to track with video is the number of times a video has been played.

How Important Is Data In Learning?

SmartUp

In our metric-obsessed culture today, data drives decisions, influences strategies, and commands what we see on social media. The growing fixation on metrics in learning means many things. Second, by measuring people’s performance on just a few metrics, we could end up incentivizing learning for the wrong reasons. Perhaps the most contradictory effect of being “data-driven” is the likelihood of snuffing out innovation.

What is Prescriptive Analytics and Why Should You Care?

Talented Learning

In the past, organizations primarily harvested descriptive information about prospects, customers and product performance. This approach provides information about what has happened in the past. Think of monthly sales reports, web traffic numbers, leads generated from a marketing campaign, customer churn metrics and the like. This method reveals information about what you should expect will happen in the future. How to define and interpret relevant metrics.

The “un-science” of learning evaluation

Learning Cafe

The big challenge I see with evaluating learning in the workplace is how to demonstrate causality – ie the link between cause and effect. Suppose a special training program is implemented to improve an organisation’s flagging culture metric. When the employee engagement survey is run again later, the metric goes up. What actually caused the metric to go up? Nor does it mean it will have the same effect in Sydney next year.

The unscience of evaluation

E-Learning Provocateur

The big challenge I see with evaluating learning in the workplace is how to demonstrate causality – ie the link between cause and effect. Suppose a special training program is implemented to improve an organisation’s flagging culture metric. When the employee engagement survey is run again later, the metric goes up. What actually caused the metric to go up? Nor does it mean it will have the same effect in Sydney next year.

5 Effective Ways to Track Training Data in Your LMS

eThink Education

It doesn’t matter just how slick, snazzy, or content-rich your Learning Management System (LMS) is – if you can’t determine whether it is effective in helping deliver on your learning goals, you might as well not have it. Without understanding the impact of both your formal and informal learning initiatives, it can be challenging to articulate the value of your L&D program and how your training programs are impacting outcomes.

Secrets of Working Smarter

Jay Cross

Working Smarter: Informal Learning in the Cloud by Jay Cross and Friends. Jay, with his colleagues in the Internet Time Alliance, has recently produced the 2010 version of his “unbook,” Working Smarter: Informal Learning in the Cloud. Learning Solutions Magazine.

The unscience of evaluation

E-Learning Provocateur

The big challenge I see with evaluating learning in the workplace is how to demonstrate causality – ie the link between cause and effect. Suppose a special training program is implemented to improve an organisation’s flagging culture metric. When the employee engagement survey is run again later, the metric goes up. What actually caused the metric to go up? Nor does it mean it will have the same effect in Sydney next year.

6 Effective Ways To Increase Employee Productivity

eFront

The exact details will, of course, depend on your employees’ roles and responsibilities, but there are a few standard productivity metrics to keep an eye on. In fact, unless you’re running a charity or a non-profit it might be the only “performance metric” that actually matters. Just like training will boost your team’s productivity, eLearning will boost your training program’s effectiveness.

Evolving Research On The Effectiveness of MOOCs

SkyPrep

As they rise in popularity, more research is being done to find out how to make them more effective educational tools. People taking MOOCs prefer a more informal atmosphere when it comes to aspects such as the professor’s body language. How Should MOOC Metrics Be interpreted? . The Atlantic provided statistics that reflect this mindset. However, the publication highlighted the 60 percent engagement rate that accompanied the information about selective learning.

Getting Started With Learning Data and Analytics

CLO Magazine

Look for a low friction path to a quick win, even if the metrics don’t seem impactful yet. Find a few metrics that are easy to monitor and incorporate them into your daily huddles or weekly staff meetings. Establish a baseline and watch how the metrics change over time.

Baseball and your Learning Organization

Gyrus

The modern game has migrated into something that is completely different from its predecessor, in the early 2000s The Oakland A’s set out to do something incredible, they perfected “Moneyball”, the practice of using a wide variety of statistics-driven analysis in order to determine an optimal and most cost effective lineup in order to take their team deep into the postseason. Statistics are not just limited to the baseball field. Statistics are powerful.

5 Trends in Compliance Training Analytics 

Interactive Services

Effectiveness of Compliance Training Analytics. A number of studies examine the effectiveness of compliance training analytics. The study revealed that a wide variety of metrics were being used, of which one of the most common, naturally, was the successful completion of training courses by employees. An important trend in compliance training metrics in the use of increasingly nuanced data analysis.

How to Reduce Your Course Development Costs By 90+ Per Cent

Absorb LMS

The problem, though, is that it can be difficult to find high quality, informative learning content among a massive sea of choices. The most amazing metric, though, comes from the American Library Association which says that by 2020, information on the Internet will be doubling every 15 minutes. YouTube Statistics. Learners today are presented with a wealth of choices and opportunities for learning. They can turn to Blogs, wikis, social networks, video sites, etc.

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Looking Within: How To Gather And Analyze Actionable Learning Insights

TalentLMS

Training managers and instructional designers also have more concrete information to work with than ever before. Learning insights are often referred to by other names, like learning analytics, or learning metrics. Hard facts can bridge the gap between assumption and informed decision, and help you design courses that are better suited to your audience, learning outcomes, and organizational needs. This is because they’re not using actionable learning metrics.

The Essential Guide to Learning Analytics in the Age of Big Data

Lambda Solutions

What metrics and sources to use in implementing learning analytics. You’ll find the information below helpful to you and all of the stakeholders within your organization. Most of the time, companies collect big data from external sources to help the business serve customers more effectively, become more efficient, and increase profits. Every time a user interacts with a learning module, forum, assessment, or communication tool, the LMS records, and stores that information.

3 New Ways Docebo Supports Personalized Learning With Artificial Intelligence

Docebo

True learning personalization requires a deeper understanding of a learner’s role, depending on a deep understanding of behavioral patterns and real-time data to create highly contextual learning experiences, powered by the right technologies, that are more relevant, more engaging, and therefore, more effective. Personalization is the activity of leveraging technology to incorporate personal and transactional information, such as name, title, organization, purchase history, etc.

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Measuring learning ROI is hard – but not impossible

Axonify

This allows these organizations to inform continuous learning to truly empower its people and affect behavior change. Over the last decade, great strides have been made in brain science research that have shed light on the importance of microlearning as an effective way to deliver impactful learning. No longer does the firehose approach work of inundating learners with information. 3 critical learning metrics to help you measure ROI.

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2 Things Good Leaders Do to Create a Great Workplace

InfoPro Learning

It’s been determined that leaders which effectively capitalize on the strengths of all employees, and leverage their differences and values, have the most-engaged employees. Despite those statistics, only 8 percent of companies have programs focused on this challenge. >So Encourage employee support groups (formalized or informal) at all levels where associates can discuss work-life balance challenges, share solutions and gain support. We all want to work in a great place.

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How to Reduce Your Course Development Costs By 90+ Per Cent

Absorb LMS

The problem, though, is that it can be difficult to find high quality, informative learning content among a massive sea of choices. The most amazing metric, though, comes from the American Library Association which says that by 2020, information on the Internet will be doubling every 15 minutes. YouTube Statistics. Learners today are presented with a wealth of choices and opportunities for learning. They can turn to Blogs, wikis, social networks, video sites, etc.

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Here’s the latest thinking on measurement, analytics and reporting

CLO Magazine

There are two very significant developments here, each of which will change the way human capital metrics are reported. This standard represents the work of a large, international group of experts who spent three years deciding which human capital metrics (measures) should be collected and reported. In the future, why would any employee go to work for an organization that refuses to disclose its human capital metrics? It is an exciting time to be a learning professional.

LinkedIn State of Sales 2020: Navigating change and selling virtually

Cloudshare

The highly anticipated annual study takes a deep, informative look at various emerging and sustained sales trends. Dignan goes on to cite the following supporting report statistics: 51% of respondents said data was being used to assess sales performance.

Assessing Organizational Readiness for Change in Your Business

Epilogue Systems

There’s no doubt that effective change management is essential to maximizing an organization’s adaptability. This article will explain how to identify stakeholders involved in a proposed change and provide actionable advice for assessing your organization’s readiness for change, then acting on that information. It’s important to delegate duties across roles effectively to ensure that change is fully implemented. Find and examine relevant performance metrics.

Assessing Organizational Readiness for Change in Your Business

Epilogue Systems

There’s no doubt that effective change management is essential to maximizing an organization’s adaptability. This article will explain how to identify stakeholders involved in a proposed change and provide actionable advice for assessing your organization’s readiness for change, then acting on that information. It’s important to delegate duties across roles effectively to ensure that change is fully implemented. Find and examine relevant performance metrics.

All You Need to Know About Measuring Your Customer Training ROI

Your Training Edge

The Customer Training ROI is a metric where you can measure the success of your customer training method. Where there are a lot of forces at play, you need to break down and categorize them to see the most effective one. You can use the statistics you get from that assessment to measure the overall customer training ROI and see if it is viable for your type of business. So, use the metrics outlined above to ensure that you get the most out of your training.

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8 Advantages of Using a Cloud-based Platform for Sales Training

Kitaboo

When it comes to delivering training solutions, leveraging a cloud-based platform for training content delivery is an effective alternative to certain eLearning modules which have to be copied or downloaded. This ease of access allows the sales professionals to complete the courses at their own pace, allowing them to understand and grasp the information in a better way. Product information or workflow process might change anytime.

Microlearning: Deliver Continual Learning Experience to Generate Bigger Returns from Shorter Bites

G-Cube

Delivering bite-sized content involves creation of short chunks of information which are quick to digest and easier to retain. Micro content is best delivered across personalized mobile devices such as smartphones and tablets as it mimics the way information is searched online. These allow learners to consume information, apply knowledge at the workplace and reflect it in their progress. As a result, they need to spend less time and effort to digest maximum information.

Get Real Results With a Learning Management System

Global eTraining

Your Learning Management Dashboard takes all your program statistics and loads them into one easy-to-read and up-to-the-minute page for ease of use. Your organization is filled with people who need the right information available to them at their disposal, regardless of the device used.

The Future of the LMS

Gyrus

The ability exists now to measure every facet of a user’s learning experience, a conglomeration of the sum of the learning program, and the effectiveness of each and every component of the program. From a statistical perspective, we have more information now than we know what to do with. The Future of the LMS – Where Are We Going? Throughout the course of history, some very brilliant minds have endeavored the obscure task of forecasting the future of technology.

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

The faster and more informed those decisions are, the better. The ability to apply both data and tools effectively. In fact, at one of our 2019 webinars , we asked participants to indicate their level of analytics effectiveness. Not one participant claimed to be highly effective. Organizations everywhere seem to be swimming in data, but they just don’t have the time, expertise or tools to analyze it all effectively.

Web feats 5: URL Shorteners

Learning with e's

These are very useful statistics if you want to trace the reach and effectiveness of your web site links. The best bit about Bitly though, is the real time metrics section that displays hyperlinks of the Twitter accounts of all those who have retweeted your link.

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50 Years of the Kirkpatrick Model

Upside Learning

They go on to add it’s important to distinguish a plan to build effective training & the evaluation methodology from the actual collection of data. Value must be created before it can be demonstrated – Research has identified statistical correlations between the four levels.

Customer Service Chatbots – Best Practices

Mobile Coach

I haven’t found definitive statistics to see how this forecast has played out this year but certainly chatbots are more pervasive than ever. Doing this well is perhaps the biggest factor in how effective your chatbot will be. I’s also helpful to have some guiding metrics to gauge ROI.

6 Ways to Use Mobile Learning to Enhance Employee Productivity

Hurix Digital

The convenience of flexible scheduling of training sessions with m-learning helps overcome these aspects and the employees can utilize their productive hours more effectively. Extensive Metrics System for Better Management. Metrics provide an insight into how different kinds of training impact a team’s performance. Unlike physical training sessions, mlearning provides accurate and comprehensive metrics regarding team statistics.