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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

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Managed Learning Services: A Key Approach to Minimize Transition Risks

Infopro Learning

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419
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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305
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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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Small Business, Big Benefits: Transforming your Workforce with eLearning

EduPivot Knowledge Center

Small businesses, however, and even those with fewer than 100 employees, can still harness the full potential of eLearning to train and develop their workforce effectively. An LMS, ready-made courses, and personalized eLearning create an affordable and effective strategy for small business.

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Transforming Health with Healthcare Compliance Training Programs

Infopro Learning

Respectable market reputation. Evaluation of employees’ existing abilities and skills for quick identification of knowledge gaps. A well-equipped workforce for handling job requirements effectively. Enable employees to deliver exceptional services. Improved patient outcomes. Increased employee retention.