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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221
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7 Ways to Measure ROI on Customer Training

Appsembler

This article is aimed at helping customer training teams begin measuring the return on investment (ROI) of their customer training initiatives. If you don’t measure your ROI, then you won’t know whether your training program is effective, which parts are working well, and which parts need improvement. Customer Retention Rates.

ROI 85
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What Is Learning Advisory and How Can You Benefit from It?

Infopro Learning

This progress has enabled organizations to pave ways to meet their business needs more effectively and offer consistent employee learning and development opportunities. According to LinkedIn’s Building the Agile Future Report , most organizations strive to create a people-centric future and seek support from L&D to achieve this.

Benefits 221
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Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. Among industries, a greater number of technology companies and business services/consulting firms spent money on these tools. In dollar figures, spending is minimal.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

These people hold the secret to effective networking – it’s not all about you ; it’s about all of you. In Malcom Gladwell’s book, The Tipping Point , Gladwell introduces several influential personality types, one of which is the Connector – an individual who knows large numbers of people and is in the habit of making introductions.

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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. However, to create an effective L&D program, it is essential to identify the right employee performance metrics that require attention. Therefore, the employees’ ability to deliver outstanding customer experience is vital.

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