Applying Usability Techniques to eLearning Documents
JUNE 21, 2011
What usability techniques could improve the effectiveness of online support documents? Scan pages? Is your document findable using methods learners would likely use to find it? The answers to these questions will help you to determine visual cues to use to guide learners to scan for information, such as: o Meaningful link labeling. If your document doesn’t come up, or if it’s several search pages in, you know you need to adjust your tagging. • By Donna Bryant.