Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. We often think of customer service employees sitting at a support center fielding calls or tackling returns, exchanges, and general complaints from behind the counter.

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Compliance Training Customer Service Mobile Learning Services 64

Kitaboo

APRIL 23, 2024

Additionally, eLearning has proven to enhance retention rates by 25% to 60%, further emphasizing its effectiveness in training initiatives. Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience. You can consider: 1.

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Video Diversity Training Compliance Training Guide 52

Cinecraft

OCTOBER 8, 2020

Are you trying to decide which modalities or delivery methods to use in your blended learning strategy? ” In Tonya’s case, her staff needs to demonstrate the behaviors associated with the new service excellence process H.E.A.T. There are many options besides Instructor-Led Training (ILT) and eLearning.

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Blended Learning Blended Learning Strategy eLearning Strategy 40

Instancy

DECEMBER 5, 2021

In the past few years, eLearning has increased in popularity. The transition from traditional or physical classroom-based instruction to digital learning is good for the learners and the eLearning business. According to analysts, the market size for eLearning will surpass $320 billion by the year 2025. . Introduction.

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Compliance Training Trends Corporate eLearning Augmented Reality 52

Instancy

DECEMBER 5, 2021

In the past few years, eLearning has increased in popularity. The transition from traditional or physical classroom-based instruction to digital learning is good for the learners and the eLearning business. According to analysts, the market size for eLearning will surpass $320 billion by the year 2025. . Introduction.

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Compliance Training Trends Corporate eLearning Augmented Reality 52

TalentLMS

DECEMBER 17, 2014

If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. For such reasons, it is critical to define the type of improvement you wish to achieve through your eLearning course: Is it information based? Or is it skills rendering?

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Performance Support Performance eLearning Strategy eLearning 92

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Product Knowledge Training Objectives (and Use Cases).

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Knowledge Productivity Product Blended Learning 52

Schoox

DECEMBER 15, 2023

Whether your organization encompasses distinct brands, partners with external agents or vendors, or provides an array of products or services to a diverse customer base, ensuring everyone has the information they need can be challenging. Extended enterprise training helps businesses set everyone up for success from the onset.

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Enterprise Diversity Training Benefits Association Learning Management System 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Product Knowledge Training Objectives (and Use Cases).

Knowledge 52

Knowledge Productivity Product Blended Learning 52

SweetRush

JULY 28, 2022

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. Let’s begin with off-the-shelf eLearning.

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Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

Hurix Digital

JULY 19, 2023

Read on to learn about 10 types of game-based assessments, and 10 ways educators can use them to evaluate student learning and progress. Also Read: What is an eLearning Service? These game-based assessments can be embedded within the simulations to evaluate decision-making, critical thinking, and problem-solving skills.

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Evalution Assessment Games Metrics 52

Integranxt

NOVEMBER 16, 2023

Now more than ever, businesses must focus on creating an impactful training strategy. They must adapt their communication style, negotiation tactics, and problem-solving strategies based on the roles they inhabit. This is where the concept of experiential learning comes to the rescue.

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Theory Simulations Case Study Blended Learning 52

eLearningMind

MAY 19, 2022

A training needs analysis is the closest thing to navigation available to you as part of your eLearning toolkit. It’s tempting to go full steam ahead, especially when you’re excited about a new training program, but proceeding without a training needs analysis could expose weakness in your strategy. Market your training better.

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Analysis Blended Learning Compliance Training Training 98

Continu

JUNE 16, 2020

If you are unfamiliar with elearning authoring tools and wondering how to use them. So when we talk about elearning authoring tools, what exactly does that mean? Next, you may wonder what skill set is necessary to use elearning authoring tools. Probably the most important element is how easy are elearning authoring tools to use?

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Authoring Tools Blended Learning eLearning Tools Authoring 52

WhatFix

FEBRUARY 2, 2023

With a solid program in place, you can ensure your team has the knowledge and skills needed to provide efficient, reliable, and cost-effective services to your customers. This type of training typically focuses on topics such as inventory management, supply chain management, freight management, and customer service.

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Program Compliance Training Effectiveness Create 52

WhatFix

MAY 11, 2023

2023) How to Build a Corporate Learning & Development (L&D) Strategy Get the eBook now! In-person group training sessions for soft skills training like customer service, team-building, and client management. Online courses to explain the ins and outs of enterprise software. Information on safety procedures.

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Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

learnWorlds

JANUARY 22, 2024

Course Masters and LearnWorlds Academy offers free courses and workshops to course creators, elearning resources – ebooks and checklists, and a dedicated Help Center featuring how-to guides. out of 5 based on Capterra’s user reviews. It also comes with a knowledge base, community forums, and video tutorials.

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Authoring Tools Platform Digital Productivity 59

Limestone Learning

MAY 31, 2022

PT: Developing Agile Talent – The Secret to Building the Capabilities Your Business Needs to Thrive The challenge of the last two years forced L&D leaders to swiftly adapt their strategy and approach. While motion graphics are typically used with video, many elearning projects can use motion graphics without real video.

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Free Blended Learning Brandon Hall Develop 101

IT Training Department Blog

NOVEMBER 13, 2023

It can be used for a vast number of things but it’s particularly helpful for learning & development and corporate technical training specifically At its core, a DAP is a Software as a Service (SaaS) typically that sits on top of your company’s software. A DAP is a SaaS that is embedded in your business application.

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Adoption Adopt Digital Platform 110

eLearningArt

FEBRUARY 3, 2016

100+ free eLearning images & templates. Over 50 new eLearning characters released. Over 50 new eLearning characters released. You can see the latest eLearning characters here. 84 new eLearning templates and a strategy that really works. Community: Consistently participate in the eLearning community.

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Images Templates Free eLearning Strategy 40

learnWorlds

JULY 17, 2023

ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts. As an L&D professional, you can leverage this technology during every part of course creation, from creating a course outline to engaging eLearning content, assessments, and activities that will enhance your training programs. ?

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Diversity Training Compliance Training Simulations Games 52

IT Training Department Blog

AUGUST 3, 2023

It provides employees with the necessary skills and knowledge to effectively use technology in their roles. No matter if you’re dealing with nurses, social workers, salespeople, customer service representatives, or any other role the need to use technology is inevitable.

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Roles Performance Support Training Train 84

Dynamic Pixel

SEPTEMBER 17, 2022

Integrated Government Online Training (IGot elearning) Platform is a platform that helps you to grow as a professional. The company has been providing this service since 2016 and has seen exponential growth ever since then. Introduction. Why choose us for e-learning platform? We are the best e-learning platform in the world.

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Platform Integrate Online Metrics 52

The eLearning Coach

DECEMBER 28, 2009

Here is an end-of-the-year roundup of eLearning and related articles you might find helpful, interesting or enjoyable. 65 Tips for Getting the Most Out of Your eLearning Budget. 65 Tips for Getting the Most Out of Your eLearning Budget. Tony Karrer thinks knowledge workers should be getting more out of LinkedIn.

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Web Social Networks eLearning Strategy Brandon Hall 73

Learning Visions

DECEMBER 17, 2014

eLearning Guild online webinar with Steve Foreman (InfoMedia Designs). There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. These are my live blogged notes. Here''s the event page describing the webinar.

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Performance Support Social Networks Metrics Support 202

Ideaon

APRIL 9, 2020

With teams working globally and remotely, establishing a uniform knowledge-base and best-practices access point is crucial. Establishing a culture for learning in your workplace may seem like a daunting task, especially if your business is just beginning to develop its L&D strategy. It fosters a culture for learning.

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Blended Learning Develop ILT Training 98

Interactive Services

JANUARY 15, 2019

A fit-to-purpose global learning and reinforcement strategy. Once those standards and policies are defined, the “ecosystem” can be driven through a learning and reinforcement strategy that appeals to the needs of a diverse workforce with differing risk areas and cultural considerations. An intuitive incident management system.

Compliance Training 40

Compliance Training Global Compliance Diversity Training 40

Ed App

JULY 10, 2022

First on this LMS requirements checklist – your elearning management system should be able to help you create your elearning content, customize and brand it, and distribute it to your learners without going through a complicated authoring process. . Let’s dive in! LMS Requirements Checklist #1 – Content authoring.

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LMS Authoring Tools Compliance Training Blended Learning 52

learnWorlds

APRIL 4, 2023

Company growth – employees perform better and are more productive, which reflects in every aspect from the quality of your product or service to customer experience. eLearning courses in general have their challenges, and the same holds true for remote employee training. What are the Challenges of Remote Training?

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Guide Authoring Tools Blended Learning LMS 116

eLearningMind

JUNE 11, 2021

Unfortunately, there’s no map app to direct your training efforts. Even if you know where you want to go, how do you plan out your route? A training needs analysis is the closest thing to navigation available to you as part of your eLearning toolkit. Market your training better. All good training includes a marketing aspect.

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Analysis Blended Learning Compliance Training Social Networks 52

eLearningMind

APRIL 8, 2022

All professions and jobs require people to work on various tasks each day that require a specific knowledge base or technical skill. Developing leadership abilities can help people adapt to different work settings more easily and determine the strategies and measures for professional excellence more effectively.

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Teach Skills Mentoring Sales 52

Axonify

JULY 28, 2017

Lengthy LMS elearning modules don’t. Microlearning’s 3- to 5-minute training bursts easily, quickly, and inexpensively adapt to meet a need to inform employees about new safety procedures, new regulations, or even a new marketing strategy or sales promotion. We consume short bits of information in increasingly shorter bursts of time.

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microlearning Performance Brain Module 150

IT Training Department Blog

MARCH 5, 2024

That means help resources can be right in the software rather than a separate knowledge base. They offer targeted assistance based on the employee’s specific context, allowing them to quickly find answers to their questions and overcome any obstacles they may encounter. But there will inevitably be challenges.

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Software Help Corporate eLearning Player 96

WhatFix

JUNE 28, 2023

The administrative tasks involved in organizing and managing training programs, including scheduling, registration, logistics, and support services. You can use written materials to create engaging video courses or turn workshop recordings into an extensive knowledge base.

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Cost Compliance Training Diversity Training Effectiveness 52

learnWorlds

JANUARY 18, 2022

What is your initial thought behind your product or service? People are more likely to upgrade to a higher plan for your services. Customer education is so important that it needs to be at the center of all your business development strategies. What is your scientific background? 3 Increased customer retention.

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Custom eLearning Development Custom Education Program 131

WhatFix

JULY 25, 2022

Both reskilling and upskilling are effective corporate training strategies for employers to combat the skills shortage of their workforce. Retaining your current employees while implementing a business strategy that shifts personnel from one department to another. Get my free guide. Reskilling vs Upskilling. Related Resources.

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Benefits Diversity Training Performance Support Specialist 52

Tony Karrer

APRIL 15, 2009

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 Whats interesting to me is that with eLearning 2.0

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Blended Learning Social Learning Social Technology 105