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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. Wondering what a digital adoption platform is and how it can help your customer support team?

Adoption 170
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6 Notification Automations to Help with Learner Support

LearnDash

Automation can help you get learners the support they need before they know they need it. One of the biggest struggles facing online instructors is that of helping their learners complete their courses. Fortunately, as an instructor, there are ways you can help—and the LearnDash Notifications Add-On is here to assist you.

Support 284
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When Is Audio Narration Helpful?

Experiencing eLearning

When is audio narration helpful? In that original discussion, Judith Reymond asked about the research on when or whether audio narration is helpful to adult learners. However, most of the time, it’s probably more helpful to provide a transcript and closed captions so people who don’t need it can ignore or turn off the text.

Audio 221
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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. So here’s a cognitive story about when and where a job aid would help. The support section of the site did list the error codes, but numerically, not by icon.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. So what’s the problem? Many organizations fail to properly evaluate vendors during the selection process.

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Contextual Help Software Options That Will Help Revolutionizing Corporate Software Training

IT Training Department Blog

When it comes to creating contextual support in a software application your company is making, you have options. Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. Primary purpose?

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Help with breaking up

Clark Quinn

They can be learning, or performance support, or even just awareness. As a consequence, I’ve done some scouring and pondering, and here’re some thoughts and my request for help with breaking up. I’m asking for help with breaking up. The post Help with breaking up appeared first on Learnlets.

Help 278
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Employee Engagement 2.0: Using HR Tech to Supercharge the Employee Experience

Speaker: Rayanne Thorn Krueger - Founder & Lead Strategist of Never Enough Media, Producer & Host of HR Latte podcast

In order to retain the valued employees they work so hard to recruit, companies need to take a harder look at the employee experience and determine ways they can support and facilitate their employees' growth within their organization. Can Technology Help? Employee attitudes have progressed, and employers need to catch up.

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Session highlights include: How video-based practice and coaching is applied to support skill development. Best practices for using video simulations to help learners practice and improve skills. How advances in AI can help provide learners with real-time feedback and direction on performance.

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2023 HR Technology Trends: What's New and What's Next

Speaker: Ben Eubanks - Chief Research Officer, Lighthouse Research & Advisory

The world of HR has changed so much in recent years, and so have the technologies and tools that support HR and talent leaders. But frankly, keeping up with the ever-changing HR tech landscape can feel like another full-time job.

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Employee Onboarding: An In-Depth Look From the Perspective of Trainers, Learners, and Internal Teams

When you're launching an onboarding course, you will need the participation, buy-in, and support of many different groups of people. Learn who they are and how they can help with this free eBook!

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Why HR Technology Matters Now More Than Ever

When a crisis hits, HR technology gives business leaders the data, tools, and support to make important business decisions quickly. In this report, Josh Bersin outlines why HR tech is more important than ever and how it can help small and medium businesses throughout times of crisis. Support organizational-wide growth.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.

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How Can eLearning Be More Inclusive?

Translating content helps eLearning professionals achieve their goals to enhance the quality of learning, cater to the individual needs of learners, and improve comprehension and implementation. How a language partner can support your eLearning initiatives. Common guidelines for creating inclusive eLearning content.

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HR Secrets: How to Secure Executive Buy-In for Your HR Initiatives

Speaker: Steve Pruneau - Chief of Consulting Operations and HRIS solution architect at Free Agent Source Inc

There are always new initiatives we want to get off the ground, but we can’t get anywhere without the support of our executives. As HR experts, we feel a natural desire to help, and it can be disheartening to see our organization drown in waste and dysfunction when we know there's a solution. After all, we are the change-makers.