Aligning Performance with Results

Your Training Edge

Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals.

Take Your Sales Training Online and Increase Sales Performance


Sales Enablement is key to any business to generate revenue. An organization’s revenue goals are met as a team but the front-runners to accomplish this goal is the sales team. Therefore, training the sales team and ensuring they are informed is imperative. What is Sales training?

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The Evolving Face of Embedded Performance Support


THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

She’s a new sales rep just starting out in her territory. Oftentimes, organizations have hundreds (or even thousands) of sales aids and reference materials scattered across LMS’s, Sharepoint sites, and other locations. This challenge is not unique to sales reps.

Report: Integrating your CRM and LMS to Drive Sales and Fuel Performance


Despite a massive customer base, these CRMs are continually plagued by low adoption among sales teams, according to Patterson’s research. It has tremendous performance capabilities but will never actually get you around the track to your ultimate goal of stronger, faster growth.

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Mobilize Your Sales Team via Performance Support

Upside Learning

Mobile Learning Performance Support Upside Learning is bombarded on a daily basis with queries from companies prepared to leverage the capacity of mobile learning via the devices (yes, BYOD is here to stay folks) their people own and check constantly throughout the day. And while there are still some organizations that require more education before moving forward, more and […].

7 Ways to Maximize your Sales Channel Performance with a Powerful LMS


A new Docebo publication, “Powering Partner Performance Through Channel Training,” examines the complicated chaos of channel partner networks to reveal common problems and best practices for ensuring healthy partnerships.

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Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

MOOCs and Performance Support

Your Training Edge

A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. Effective performance support is embedded (i.e., Let’s flip the whole dynamic learning and support ecosystem, not just the classroom. ”.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

Why Sales Managers Struggle with Coaching

Knowledge Guru

If you’re a sales manager, you’re living proof that this is often far from the truth. Lots of companies take their top performing sales reps and turn them into sales managers at some point in their careers. We commonly see sales managers who: 1.

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Advanced Mobility: Supporting Knowledge Sharing

Upside Learning

The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […]. Mobile Learning knowledge creation knowledge production knowledge sharing Mobility Performance Support

Blended Learning and Mobile Performance Support: Ahead of the Curve

Bottom-Line Performance

Mobile learning allows you to deliver on-demand support wherever and whenever learners need it. I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support.

4 Ways to Supercharge Your Sales Managers

Knowledge Guru

New sales enablement products and platforms seem to pop out of the woodwork every day. They all promise essentially the same things: that they will help sales reps articulate value, stay on message, close more deals and stick around longer. But what about sales managers?

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Why your Business needs an LMS for Performance Support


I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. Simply put, performance support is a tool basically that supports the performance of employees when it needs.

4 Steps to Sales Enablement Success Using Games

Bottom-Line Performance

Sales training professionals play a critical role in their organizations. Whether an organization has highly educated reps selling complex products or sales representatives helping customers in a high turnover retail environment, sales enablement is the key to a healthy sales pipeline.

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Reluctant Sales Reps? How to Show them the ‘Why’

Bottom-Line Performance

Have you ever encountered sales reps reluctant to take training? They might be used to working a certain way and don’t want to learn your new sales process or add another product to their offerings. And herein lies the problem when talking about sales reps.

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8 UX Questions to Answer Before You Take Sales Enablement Mobile

Bottom-Line Performance

After years of hype, mobile is finally the big workplace knowledge support tool we’ve all been talking about. This is especially true for sales enablement. Most field-based sales reps live or die by their phones.

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How to determine adequacy of Performance Support System?


A Performance Support System (PSS) is any solution for gauging the performance of the user. When this solution is technology enabled it is called Electronic Performance Support System or EPSS. Why do I need Performance Support system?

Competencies aren’t Enough: How to Help Sales Reps Win

Bottom-Line Performance

Early this year, I attended a conference for medical device sales training professionals. Having the right competency model in place is critical for sales reps and account managers. Let’s use the common sales competency new account acquisition as an example.

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Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Performance support is one good answer. <

Webinar Summary: Performance Support and the Future of Learning


This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. “I need five days of leadership training … I need an eLearning course on sales skills.” Learning Trends Performance Support

What will help your sales representative to deliver peak performance?


Are you worried about how to help your sales team with their efficiency on the job? This article can help you provide an insight into how a sales person confronts the common issue as well suggests how it can be solved for your team. Employee Engagement Microlearning Performance Suppor

Are You Making this Mistake with Your Retail Sales Training?


The increasing complexities of products these days are demanding a more knowledgeable sales process. With this rich understanding, they transform their role of simply pitching a product, to building relationships with customers, which results in much greater sales success. If we were to pinpoint the key mistake we see most often in retail environments, it almost always points to a lack of product knowledge within the sales team.

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Webinar Summary: Performance Support and the Future of Learning


This past Tuesday, we had the pleasure of hearing from a leading Performance Support evangelist, Bob Mosher. “I need five days of leadership training … I need an eLearning course on sales skills.” On slide 12 he shares some design principles for true performance support. The post Webinar Summary: Performance Support and the Future of Learning appeared first on Axonify. Learning Trends Performance Support

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. Performance Support: complete processes and tasks, make decisions software help (sims, walk-throughs, etc.) Technologies : Lots of different techs to support an ecosystem.

Measuring & Improving Employee Performance


The lifeblood of your company is employee performance, and if you have employees you know exactly how fluctuating the performance can be from person to person. Soft KPI Examples for Employee Performance: Attitude.

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

How Performance Support Platforms Increase IT System Proficiencies

WalkMe Training Station

This fascinating webinar is led by Dr. Eran Gal, an international employee training and learning expert and owner of Workplace Learning & Performance Support. He discusses how to successfully integrate formal and informal learning using a performance support (PS) platform.

4 Simple Steps That Boost Workforce Performance


High performing organizations understand that success depends on the knowledge and skills of their employees. They also realize that formal education doesn’t entirely prepare employees with the appropriate skills needed to perform optimally within their specific industry or organization.

Help Your Sales Reps Become Experts with Cloud-Based Content


On a daily basis, sales reps are responsible for managing the sales cycle, reaching out to new prospects, and landing contracts. It’s time to train your sales force to demonstrate that they’re trustworthy advisors, armed with valuable expertise to supplement their budding partnership with each prospect. Providing that type of partnership requires the help of a successful sales enablement solution. Sales reps aren’t only sales reps anymore.

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Want To Take Performance Support To A New Level? Try mLearning

CommLab India

Imagine one of your sales reps is out in the field to meet a prospective customer.You decide to provide him information regarding some latest products to give him a better sales pitch and improve customer satisfaction. This is where Performance Support comes in.

Brainshark Enhances Learning and Performance Support in Sales Workflows by News Editor

Learning Solutions Magazine

Brainshark announces new offerings and capabilities for better sales coaching and prospecting, driving greater productivity. across sales teams. Performance Support Training StrategiesThe company has debuted collaborative coaching features and introduced Outlook integration to provide. convenient content access within reps’ workflows.

Is Your Sales Process a Second Language Yet?

Knowledge Guru

Last week, a colleague asked me what sales process I use. My sales process feels more like a second language… though I’m still working to master it. What about your sales reps? knowledge transfer rate for new sales reps who played. Sales Training Serious Games

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Reinforcement Training: Make your Sales Training Count

CommLab India

While we all appreciate training for what it is and what it offers our salesforce, basic sales skills need to be constantly brushed up. Did you know that participants in sales training forget half of what is taught to them within 5 weeks? Increase sales effectiveness.

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7 Ways A Supportive Online Training Culture Improves ROI


A supportive online training culture encourages continual development and professional growth. In this article, I’ll discuss 7 benefits that a supportive online training culture can bring to your company’s bottom line. How A Supportive Online Training Culture Improves ROI.

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Management Support of Training

Integrated Learnings

This article, which talks about management support and reinforcement of training, made me realize that in design of instruction, we often forget about these critical resources that can either be our harshest critics or our greatest partners – managers. Motivating Management Support. So how do we go about ensuring that managers reinforce and support their direct reports in what they learned through the training event, whether it be eLearning or classroom? By Dean Hawkinson.