Jay Cross

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Best books

Jay Cross

Aaron: +1 for “Gamestorming” because as we get more into experience design, Gamestorming provides an interesting set of tools to help with such design. . Chad Udell Dec 20, 2012. “Chad UdellDec 20, 2012. Jay: I prefer the derivative First Discipline Field Book. Gamestorming.

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The Other 90% of Learning

Jay Cross

This appears in the August 2012 CLO magazine. Encourage experimentation, delegate stretch assignments, provide opportunities to apply new skills in real situations, involve people in challenging projects, and rotate assignments. They need to provide informal feedback and work debriefs. Serving enterprise customers.

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How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Among the potential benefits of providing a world-class learning function to workers and throughout the extended enterprise are: Better, more knowledgable customer service. Hierarchical and network-era (2012) companies Collaborative. You can’t live without it. Faster response time. Higher morale. Reduced turnover.

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What About the Future?

Jay Cross

Rather, they provide alternative views of the future. An edited version of this article appears in the April 2012 edition of CLO magazine. “Scenarios are stories about the future, but their purpose is to make better decisions in the present” – Scenarios: an explorer’s guide, Shell. They do not predict what’s to come.

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AT&T, shame on you

Jay Cross

Go to settings, check for local providers. Settings showed eight providers. Uta was told my phone had been automatically updated in a sweep in November 2012. Again and again, the rep could provide no information. I did my best to provide an explanation for what might be going on. This is balderdash.

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Your character strengths

Jay Cross

In the Newsletter, Ryan Niemic provides a research update on character strengths. Perspective [wisdom]: Being able to provide wise counsel to others; having ways of looking at the world that make sense to oneself and to other people. Transcendence – Strengths that forge connections to the larger universe and provide meaning.

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195 posts about MOOCs

Jay Cross

JUNE 3, 2012. JULY 25, 2012. We can officially declare massive open online courses ( MOOCs ) as the higher education buzzword for 2012. We can officially declare massive open online courses ( MOOCs ) as the higher education buzzword for 2012. APRIL 19, 2012. JUNE 16, 2012. JULY 6, 2012. Page 1 of 2.