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Off Shore to the North Shore!

eContent

Their slogan is: Off Shore to the North Shore (of Lake Superior)! While listening to Minnesota Public Radio during my morning commute, I occasionally hear a great catchy phrase from a program sponsor, Saturn Sytems. Their slogan is indicative of the changing software industry.   How many of you have heard of the town Two Harbors, Minnesota? Interesting!   Economy 2.0

Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. Someone from an on-shore call center got on the phone and fixed the problem within 15 seconds. wanted to save this in my blog just so I could remember it when someone asks about on-shore vs. off-shore One of my business credit cards changed aspects of the card and sent me the new card.

eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model. Since joining B Online Learning at the start of 2013 my world view of eLearning development practice and more importantly the capability of the so called rapid development technologies has changed. This is where the […].

Outsourcing of Learning – Good, Bad, Challenges & Opportunities

Learning Cafe

Off-shoring happens when the outsourced work is done by workforce is a different country due to cost differential or better capabilities.  Despite is challenges outsourcing and off-shoring is increasing with Offshore service providers are delivering 30-40% year-over-year revenue growth every quarter. Panel. Dion Groeneweg – Director – The Cape Group.

ThoughtWorks Offshore Portal goes Live!

The Learning Generalist

The ThoughtWorks Offshore Portal is up and running. All of our services are offered both on and offshore, and are delivered with pride and passion. If you're passionate about improving execution of your IT organization, please talk to us. ThoughtWorks is a global provider of IT services. We deliver custom applications, no-nonsense consulting, help organizations drive agility and create software. By hiring exceptional people, we can solve our clients' biggest and most pressing problems. Please visit Thoughtworks.com to know more about us. Sumeet Moghe, 2009.

E&Y offshores tax compliance: what does this mean to you?

From the Coleface

Firms will continue to offshore increasingly added value services until only the UK jobs are account management and emptying the bins. One piece of evidence does not a theory make, so look out for other examples of offshoring in your firm or in the press to see which of these trends will come true. Hiding stealthily in the August issue of Accountancy is a story stating that Ernst & Young have created 200 new graduate jobs in India for UK tax compliance work over the next 2 years. People will seize on this story as evidence of three entirely different trends: 1.

Why we need less instruction

Clive on Learning

After all, if they are that algorithmic, it's very tempting to get a robot or a computer to do them, or to move them off-shore. With principle-based tasks, we're much better off using a strategy of guided discovery: Let's go back to rule-based tasks for a moment. Instruction is a good strategy for algorithmic tasks - those that are based on clear rules. instructional design

Work is changing

Learning and Working on the Web

” – @gapingvoid Andrew McAfee: offshoring is a way station on the way to automation – via. Here are some observations and insights that were shared on social media this past fortnight. call these Friday’s Finds. “The nature of work is changing. People’s relationship with work is changing. The changes to society will be vast.”

Building Fourth-Dimension Leaders

CLO Magazine

Investigations into the 2010 Deepwater Horizon oil spill indicted the entire off-shore drilling industry’s array of accidents along with BP’s approach to managing safety and risk. Occupational safety records that focus on individual workers, rather than processes, are touted, as are offshore industry professionals who have high job-satisfaction scores. Fourth-dimension leaders articulate a company’s larger purpose, focus on organizational rather than personal success and embody brand promises such as social legitimacy and ethical responsibility. Frank R.

Why eLearning Development Ratios Can be Hazardous to Your Career

Social Learning

After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off-shore it! Our off-shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million. How did the offshore vendor come up with such an astoundingly high estimate? Blog this! More about me here.

Ratio 14

The Changing Face of Work and Workplace Learning

ID Reflections

The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Five years seem like a pretty short time but in today''s context, it can be a very long time. Anything can happen in five years. Utopian?

Integrating Social Learning in the Workplace

ID Reflections

Nor can one be sent off to attend a class on social learning. The history of outsourcing to off-shoring to automation is now well known. I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. And therein lies the problem. Skills were no longer freely shared.

A Powerful Tool to Gain a Competitive Edge: How Webcor uses Snagit

Visual Lounge

One way that Snagit is assisting Webcor, is that they can take a screenshot of drawings (blueprints) and send off questions to get answers. Vince uses Snagit to mock-up website changes for off-shore developers to gather electronic signatures. Often times it’s easy to get caught up in thinking that software is for the software industry. Can’t see the video, click here to watch.

Indian e-Learning Industry Size – 2013

G-Cube

This clearly indicates that domestic and off-shoring demand for e-learning solutions has grown considerably over last 4 years, making many more entrepreneurs to choose e-learning as their business’s focus. Finally, off-shore story in e-learning is intact – cost arbitrage remains the biggest draw for companies to outsource work to India. 210 now vs. approx. 135 then).

The future of MOOCs

E-Learning Provocateur

Countries that currently attract foreign students to their shores will need to brace for the impact on their local economies, as an ever-increasing proportion of students choose to gain an international education without leaving their home country. 3. Offshoring will become the rule, not the exception. MOOCs get a bad rap. Don’t all these people deserve a better education?

Roles 150

eLearning Australia

Upside Learning

As competition increases we should find this trend gain further momentum as bigger companies try to outsource larger portions of their projects to offshore destinations like India in order to stay competitive against the smaller players. - On the LMS front there seems to be preference for local providers but that should change too as content outsourcing increases. We’ve been serving the Australian market for more than four years now. It’s not a large market for us but one that has been growing consistently. between 2004 & 2009 and 12.8% for next 5 years.

The future of MOOCs

E-Learning Provocateur

Countries that currently attract foreign students to their shores will need to brace for the impact on their local economies, as an ever-increasing proportion of students choose to gain an international education without leaving their home country. 3. Offshoring will become the rule, not the exception. MOOCs get a bad rap. Don’t all these people deserve a better education?

Roles 133

democratizing distribution

Learning and Working on the Web

As manufacturing moved offshore or became automated, those who left would find jobs in information processing and the knowledge economy. One of the greatest issues that will face Canada in the next decade will be wealth distribution. While it is currently not a major problem, the disparity between rich and poor will increase. The main reason will be the emergence of a post-job economy.

Job 35

12 Reasons to Support Teleworking

Voice of Clarity

Reduce greenhouse gases by 51 million tons/year—the equivalent of the entire New York state workforce off the roads. Reduce the offshoring of jobs and homeshore some that have already been lost. The recent announcement by Yahoo!’s CEO Marissa Mayer to curb teleworking has sparked a heated debate online about the pros and cons of telework. million teleworkers in the U.S. million.

The Changing Face of Work and Workplace Learning

Learnnovators

The talent pool will go global  – Ubiquitous connectivity, technological advancement and economic drivers brought about  off-shoring  which gave way to  outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Five years seem like a pretty short time but in today’s context, it can be a very long time. ” – Wikipedia.

A Conversation with Stephanie Nadda

Kapp Notes

will also get a deeper understanding into how an offshore company based in Pune, India really works. The other day I caught up with Stephanie Nadda. Stephanie is a consultant based in Chicago who has worked with large organizations like W.W. Grainger, Walgreens, the NCAA, the College of American Pathologists, Ace Hardware, Aon Hewitt, etc. over the last 12 years. How to store it? More video.

MOOCs for Employee Learning – The Mechanics – Online Forum

Learning Cafe

Sunder Ramachandran is a training leader with extensive experience in building capabilities for large teams in the offshore/outsourcing space. Thursday, November 7, 2013 12:00 PM – 1:00 PM AEST (Sydney). www1.gotomeeting.com/register/419751728. Following on from our last online discussion on MOOCs for Employee Learning – Practitioners View in this discussion we cover the logistics of planning and deploying MOOCS for employee learning. We cover: How to Build a Business Case – Jeevan Joshi – Producer, Learning Cafe. Panel discussion moderated by Michelle Ockers.

Forum 30

Integrating Social Learning In The Workplace

Learnnovators

Nor can one be sent off to attend a class on social learning. The history of outsourcing to off-shoring to automation is now well known. I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. And therein lies the problem. Skills were no longer freely shared.

turmoil and transition

Learning and Working on the Web

Later, as manufacturing moved offshore or became automated, those without work might find jobs in information processing in the knowledge economy. One of the greatest issues that will face Canada, and many developed countries in the next decade will be wealth distribution. While it does not currently appear to be a major problem, the disparity between rich and poor will increase.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Closely related will be outsourced, especially off-shore content creation. Prediction #7 => Video Takes Off It's been amazing to see how the bandwidth in most organizations finally reaching a point where video can be pushed out as part of our solutions. Put this all together and video is going to really take off as part of learning solutions. Learning apps. Rovy F.

Is Outsourcing eLearning Content Development Right For You?

EI Design

In this article, I begin with the start point, that is, identification of the need to outsource (the triggers) with which you begin the hunt for an onshore or offshore partner. If you are reading this article, you are probably evaluating outsourcing of eLearning content development or are looking at alternatives for your existing outsourcing approach. Reduce costs. Outsourcing

How to Reduce eLearning Costs?

eFront

With this book you will be able to: Discover cost-saving tips in the following eight areas: eLearning Courses Design & Development Tools Project Management Learning Management Systems Staffing / Vendors Offshoring Professional Development ?If Would you like to reduce eLearning costs?

A practical guide to creating learning scenarios: part 3

Onlignment

In the developed world, it would be fair to say that less and less tasks are of this nature, because routine tasks that obey strict rules can often be undertaken by robots or computers, transferred off-shore where the labour is cheaper or just looked up from some reference source as and when needed. Step 1: Teach the rules. Don’t over-teach. Step 2: Develop a storyline.

Guide 21

#OEB15 keynote Cory Doctorow we are living in a surveillance state

Ignatia Webs

We are offshoring our kids clicks to war criminals. If you can see a sci-fi novelist, blogger, and technology activist at work using a wonderfully harsh Canadian accent …. you need to stretch your fingers, massage your brain and prepare for some quick thinking. Cory wears a nice reversed white and black jacket over his skull-pirate t-shirt and it suits his stage presents. So, Cory Doctorow.

eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model. Since joining B Online Learning at the start of 2013 my world view of eLearning development practice and more importantly the capability of the so called rapid development technologies has changed. This is where the […]. Articulate eLearning Design eLearning Development authoring tools design elearning eLearning content eLearning course design instructional design online learning rapid authoring tools storyline

On Alaskan Cruise: Needed Offline Access for Mobile Content

Developer on Duty

Whether in remote areas, off-shore, in the air, learners need the ability to take content offline and carry it with them. Last week, I was lucky enough to take a belated honeymoon Alaskan cruise. have had the pleasure of being married 11 years, and it was time for our first true vacation. All that to say, I was on a ship for 7 days with little or no access to the Internet. Tools

Enabling Innovation – Book

Learning and Working on the Web

off-shore call centres). Tweet I had the pleasure of writing an article for the book, Enabling Innovation: Innovative Capability – German and International Views as a follow-up to some work I did with the EU’s International Monitoring Organisation. Abstract. The classic project management alone is less and less able to manage complex, uncertain, knowledge-based processes.

Agile 21

4. When the need is for skills

Onlignment

After all, if they were that algorithmic, it would have been very tempting to get a robot or a computer to do them, or to move them off-shore. As we shall see later, with principle-based tasks, we’re much better off using a strategy of guided discovery. Skills matter a great deal more at work than knowledge. Skills are the abilities to do things, to put knowledge into practice. As such, they directly impact on performance. There is really only one way to acquire skills and that is through practice, ideally with the aid of specific, timely and relevant feedback.

Emerging technologies & challenges in e-Learning content creation: Global resourcing to rescue

G-Cube

Off-the-Shelf e-Learning content publishers, technology-driven training providers, and everybody in the e-Learning space is under pressure to maintain the pace of content design & development on the new platforms at the same cost. While outsourcing and off-shoring have been a buzz word for more than a decade, they are now hot in the list of e-Learning honchos as well.

Why you’ll have to work harder at gamification in the future

Sponge UK

I'm obviously not designed to be a tax cheat. I had to play the game loads of times before I won and 'offshored my wealth successfully'. I’ve also noticed a big impact in short learning engagement, such as adding gamification around new product launches, to kick-off sales events or around cross-selling.  I like the statistics from a competitive quiz app in Spain called retaME.

Study Reveals Plight of Middle-Wage Jobs

CLO Magazine

While automation, offshoring and other factors are driving the declining share of middle-wage jobs, a variety of occupations in this segment have performed well post-recession. Just 25 percent of all new jobs added in the U.S. since 2010 fall in the middle-wage range, trailing the share of both high-wage jobs and low-wage jobs. Chicago — Oct. 10 Research from the Federal Reserve shows that the share of middle-skill or middle-wage jobs in the U.S. has dropped from 25 percent in 1985 to just above 15 percent today. One quarter (25 percent) of all new jobs added in the U.S.

Friday’s Dutch Treat

Learning and Working on the Web

If there was once a rush to push factories of nearly every kind offshore, their return is more careful; many things are never coming back. Here are some of the observations and insights that were shared  via social media  during the past week. will often tweet an article and then add it to favourites so that I pick it up during my weekly review. KM has to be personal to work in the long run.