| |
Off-shore
|
| Page 1 of 1 | Previous | Next | TONY KARRER MAY 21, 2007 Off-Shore Call Center Experience While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. Someone from an on-shore call center got on the phone and fixed the problem within 15 seconds. wanted to save this in my blog just so I could remember it when someone asks about on-shore vs. off-shore One of my business credit cards changed aspects of the card and sent me the new card. | SOCIAL LEARNING BLOG NOVEMBER 15, 2010 Why eLearning Development Ratios Can be Hazardous to Your Career. After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off-shore it! Our off-shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million. How did the offshore vendor come up with such an astoundingly high estimate? Blog this! More about me here. | | | | | | | CLIVE ON LEARNING JUNE 7, 2011 Why we need less instruction After all, if they are that algorithmic, it's very tempting to get a robot or a computer to do them, or to move them off-shore. With principle-based tasks, we're much better off using a strategy of guided discovery: Let's go back to rule-based tasks for a moment. Instruction is a good strategy for algorithmic tasks - those that are based on clear rules. instructional design | BRAVE NEW ORG FEBRUARY 22, 2010 The Ability to Lead Remote Employees Will Become the Next 2.0 Skill In my opinion, three of the main causes to affect the issue of remote based leadership include: Outsourcing/Offshoring. At least in Canada, two key points were raised in the study entitled “ Basic Trends in Outsourcing and Offshoring in Canada ” although the points are nothing new – simply put, outsourcing and offshoring continue to increase. Point 2: Business services represent the largest category of service inputs being offshored by Canadian industries, followed by financial services and insurance services. implications to consider as well. and Learning 2.0? | UPSIDE LEARNING BLOG SEPTEMBER 5, 2011 eLearning Australia As competition increases we should find this trend gain further momentum as bigger companies try to outsource larger portions of their projects to offshore destinations like India in order to stay competitive against the smaller players. We’ve been serving the Australian market for more than four years now. It’s not a large market for us but one that has been growing consistently. little googling and I discovered this report from The Canadian Trade Service, claiming the y-o-y growth rates in Australian elearning market to be around 27.3% between 2004 & 2009 and 12.8% | ONLIGNMENT JUNE 1, 2011 A practical guide to creating learning scenarios: part 3 In the developed world, it would be fair to say that less and less tasks are of this nature, because routine tasks that obey strict rules can often be undertaken by robots or computers, transferred off-shore where the labour is cheaper or just looked up from some reference source as and when needed. Step 1: Teach the rules. Don’t over-teach. Step 2: Develop a storyline. | | | | | | | | | -
SOCIAL LEARNING BLOG | WEDNESDAY, NOVEMBER 24, 2010 Why eLearning Development Ratios Can be Hazardous to Your Career After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off- shore it! Our off- shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million. How did the offshore vendor come up with such an astoundingly high estimate? More often than not, however, these guidelines can be dangerously misleading. Subject Matter Matter s – These surveys do a good job of accounting for varying levels of course complexity. At this point,we figured we were toast. MORE >> -
KAPP NOTES | WEDNESDAY, JULY 7, 2010 BP Spill NOT Fun and Games.but games could help In the 1970's a board game called Offshore Oil Strike was created by BP and it has a number of elements related to the current spill situation. The goal of the game is become an oil tycoon by digging for oil offshore and, naturally, players encounter hazards such as blow outs and oil spills and clean up costs. Cover of board game that outlined possible disaster scenarios. Too bad no BP executives ever played that game. Translate those lessons learned into activities and the spill might have been prevented or at least the clean up efforts might have been better coordinated. MORE >> -
UPSIDE LEARNING BLOG | MONDAY, MAY 18, 2009 eLearning Outsourcing to India will reach USD 603 million by 2012 The ValueNotes report, eLearning Outsourcing 2009: Advantage India , reveals that: “Revenues from the Indian e-learning offshoring industry stand at approximately USD 341 million at the end of calendar year 2008. Taking these factors into account, our estimates suggest that the e-learning offshoring industry will grow at a CAGR of 15% till 2012, though growth will be more subdued till 2010. I have always believed that the present economic slowdown would positively benefit the eLearning industry in the long run. MORE >> -
THE LEARNING GENERALIST | MONDAY, JANUARY 18, 2010 Webinar: Succeeding with Globally Distributed Agile This talk will shed light on choosing Agile practices for your software development project and on what happens when the offshore value proposition comes along with the fact that the delivery team is spread over several locations. When: Wed, Jan 20, 11:00 am GMT/ 4:30 pm IST Here's an invitation for an interactive webinar on "Succeeding with Globally Distributed Agile" with Sameer Deans, Delivery Manager, ThoughtWorks. He is responsible for the initiation and growth of several communication channels for distributed development. Click here to register. Sumeet Moghe, 2009. MORE >> -
WWW.ELEARNMAG.ORG | THURSDAY, MARCH 6, 2008 eLearn Magazine - Education and Technology in Perspective Has " Offshoring" Online Course Development Gone Mainstream? Times have changed, and negative views of " offshoring" have gradually evolved into realistic assessments of the value of international development teams for online courses. 10/23/08). In this exclusive feature, journalist Laurie Rowell explores just how widespread this practice has become and what methods companies are using to manage increasingly international workforces. Our ever-more-global economy may one day hang in the balance. Would Anyone Object to Bill Ayers Delivering a Keynote Online? More Design Articles. MORE >>
- India is Worried about Its Inability to Innovate. WILL AT WORK LEARNING | TUESDAY, DECEMBER 8, 2009
- Enabling Innovation – Book LEARNING AND WORKING ON THE WEB | THURSDAY, FEBRUARY 2, 2012
- Learning Theories, Innovation, eLearning, & Leadership BIG DOG, LITTLE DOG | SATURDAY, OCTOBER 27, 2007
- Save 76% - Joys and Pitfalls of using Virtual Worlds for Remote Teams THE LEARNING GENERALIST | THURSDAY, AUGUST 12, 2010
- Searching for the common ground SPARK YOUR INTEREST | TUESDAY, OCTOBER 19, 2010
- How to Reduce eLearning Costs? EFRONT | TUESDAY, OCTOBER 11, 2011
- Why It's So Hard to Justify the Cost of a Social Network (Part 1) BUSINESS CASUAL | SATURDAY, DECEMBER 13, 2008
- Award-Winning Formal Instructor on Developing Effective Online Learning (Interview) BLOOMFIRE | MONDAY, SEPTEMBER 6, 2010
- Support Functions - Careers in a growing organisation THE LEARNING GENERALIST | SATURDAY, JULY 12, 2008
- eLearning Outsourcing: Why Consider It? UPSIDE LEARNING BLOG | THURSDAY, FEBRUARY 25, 2010
- Workplace Trends from 2004…Still Trending INTEGRATED LEARNINGS | WEDNESDAY, MARCH 14, 2012
- Treacherous Business Words Used in Learning Pt2 WONDERFUL BRAIN | TUESDAY, MARCH 29, 2011
- eLearning Topics TONY KARRER | MONDAY, JULY 20, 2009
- e-Learning Guru WWW.E-LEARNINGGURU.COM | THURSDAY, MARCH 6, 2008
- Audio in eLearning: Do American and British customers differ? UPSIDE LEARNING BLOG | TUESDAY, JUNE 2, 2009
- Hosted vs. Behind-the-firewall LMS – How To Decide? UPSIDE LEARNING BLOG | WEDNESDAY, APRIL 1, 2009
- Blogging my homework: Teaching IT should not be gendered ADVENTURES IN CORPORATE EDUCATION | SATURDAY, APRIL 10, 2010
- eLearning Conferences 2011 TONY KARRER | THURSDAY, NOVEMBER 11, 2010
- eLearning Conferences TONY KARRER | FRIDAY, JANUARY 2, 2009
- Is e-mail dead? - BusinessCasualBlog.com BUSINESS CASUAL | TUESDAY, FEBRUARY 19, 2008
- Case Study: Converting an Existing Course to E-Learning - 2009 - ASTD WWW.ASTD.ORG | TUESDAY, APRIL 21, 2009
- Audio in eLearning: Do American and British customers differ? UPSIDE LEARNING BLOG | TUESDAY, JUNE 2, 2009
- e-Learning Chart Toppers WWW.BCS.ORG | THURSDAY, AUGUST 20, 2009
- 3 Learning and Development Lessons From …. M&Ms MINDFLASH | FRIDAY, OCTOBER 21, 2011
- Bryan's Radar - Vendors Bryan Chapman is Tracking WWW.CHAPMANALLIANCE.COM | THURSDAY, OCTOBER 13, 2011
- Is Collaboration Destroying Value at Your Company? - Business Center - PC World WWW.PCWORLD.COM | MONDAY, APRIL 20, 2009
- LinkedIn: Answers: On a scale of one to ten, how do you rate the importance of training (particulary OJT) in ensuring the success of the business? WWW.LINKEDIN.COM | THURSDAY, MAY 28, 2009
- ThoughtWorks Offshore Portal goes Live! THE LEARNING GENERALIST | TUESDAY, JULY 28, 2009
- Top 10 eLearning Predictions 2011 #LCBQ TONY KARRER | TUESDAY, FEBRUARY 22, 2011
- How NOT to build a web site. - BusinessCasualBlog.com BUSINESS CASUAL | TUESDAY, MAY 6, 2008
- Cammy Beans Learning Visions: Meeting Face to Face LEARNING VISIONS | TUESDAY, NOVEMBER 25, 2008
- 3rd Party Contractors – Course Builds and Costs ELEARNING 24-7 | MONDAY, OCTOBER 19, 2009
- Learning technologies in the IT sector TOWARDS MATURITY | WEDNESDAY, AUGUST 20, 2008
- 3rd Party Contractors – Course Builds and Costs ELEARNING 24-7 | MONDAY, OCTOBER 19, 2009
- You dont want to do it like that MOODLE JOURNAL | THURSDAY, JUNE 29, 2006
- Support Functions - Careers in a growing organisation THE LEARNING GENERALIST | SATURDAY, JULY 12, 2008
- ThoughtWorks Offshore Portal goes Live! THE LEARNING GENERALIST | TUESDAY, JULY 28, 2009
- cluster CLARK ALDRICH | FRIDAY, MAY 4, 2007
- T+D Blog - Untitled Article T+D BLOG | TUESDAY, JUNE 22, 2004
- T+D Blog - Untitled Article T+D BLOG | THURSDAY, JULY 22, 2004
- T+D Blog - Untitled Article T+D BLOG | FRIDAY, OCTOBER 15, 2004
- T+D Blog - Untitled Article T+D BLOG | FRIDAY, JANUARY 7, 2005
- Through Their Eyes: India Based Training Suppliers Are Leading The Global Sourcing Charge THE LEARNED MAN | THURSDAY, APRIL 19, 2007
- KUBC Invests US$20 Million in Adayana Inc. THE LEARNED MAN | TUESDAY, JULY 10, 2007
- Back from vacation - now do we can the service provider or not? BUSINESS CASUAL | THURSDAY, JANUARY 15, 2009
- Cruise Day 5 - Belize, Central America BUSINESS CASUAL | FRIDAY, JANUARY 2, 2009
- BusinessCasualBlog on vacation. Introducing guest blogger: Waldo. BUSINESS CASUAL | SATURDAY, DECEMBER 27, 2008
- College Tuition Not Affordable in Future? WILL AT WORK LEARNING | THURSDAY, DECEMBER 4, 2008
- Presentations, ISD, Blendeded Learning, Lego, & mLearning BIG DOG, LITTLE DOG | SUNDAY, SEPTEMBER 30, 2007
- Back to the Future THE LEARNING CIRCUITS BLOG | MONDAY, NOVEMBER 28, 2005
- HBR IDEACAST - Learning Organizations - Are your employees gaming you? CORPORATE ELEARNING STRATEGIES AND DEVELOPMENT | MONDAY, MARCH 17, 2008
- Lost in Translation BIG DOG, LITTLE DOG | SUNDAY, AUGUST 1, 2004
- The Contours of of Times: Wealth BIG DOG, LITTLE DOG | SUNDAY, JANUARY 30, 2005
- The Contours of of Times: Information, Knowledge, & Wisdom BIG DOG, LITTLE DOG | SUNDAY, JANUARY 30, 2005
- The Contours of Our Times: Broadband & Intangibles BIG DOG, LITTLE DOG | SUNDAY, JANUARY 30, 2005
- Hard Finding Good Developers / Designers TONY KARRER | WEDNESDAY, JANUARY 17, 2007
- When the going gets weird, the weird turn pro. JAY CROSS | MONDAY, MARCH 10, 2008
| |