Business Customer Service ROI Synchronous 
Dashe & Thomson
MAY 4, 2011
In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. The figure was highest among large businesses, 42% of which spent money on informal learning during the year. In dollar figures, spending is minimal. Properly d. Properly d.
Dashe & Thomson
FEBRUARY 9, 2011
From the business perspective, however, networking isn’t only helpful, it is mandatory. Business networking not only brings new business and new talent, but it supports collaboration – whether it’s collaborating with internal team members or making connections outside of the organization. So how do you build your network?
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Dashe & Thomson
DECEMBER 30, 2010
Analyzing the ROI of Social Media in Training | Social Learning Blog - May 3, 2011 [.] Download the whitepaper » Blog this! instead choosing to learn from those around him (check out Jon’s post on peer-to-peer learning here). This is without a doubt the first time I’ve ever heard anyone say they hate reading. Liam McCoy: Thanks for this.
Dashe & Thomson
MARCH 2, 2011
Simply put, in most cases failed EHRs suffer from the same symptoms that are seen in countless other IT implementations: insufficient staff buy-in, insufficient training, and an ROI that is often slow to make itself apparent. Up until now the effects of these failed implementations have amounted to little more than lost opportunities.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
APRIL 6, 2011
My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Download the whitepaper » Blog this! Properly d.
Dashe & Thomson
MARCH 25, 2011
My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Accelerated Learning: Where Does It Fit In?
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