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Everything I Know About HR I Learned From My Corgi

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Ok, I am not necessarily equating animal and human behavior. Except sort of. Tongue mostly in cheek here. Mostly. I have a corgi who’s one of the smartest dogs I ever met. Earlier this year I had a serendipitous meeting with a fellow who owns a small farm, which he uses as a dog training facility.

A Spring Treat: Connie Malamed's New "Visual Design Solutions"

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Much better than a hollow chocolate bunny, my metaphorical Easter basket this year held a review copy of Connie Malamed’s wonderful new Visual Design Solutions: Principles and Creative Inspiration for Learning.

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What Does Social Learning Look Like? Pokémon GO

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This month's "Nuts & Bolts" column examines social learning as it happens naturally, organically, as people go about their day: It’s not about ‘doing social.’ It’s about supporting workers as they work by giving them the time and the right space to talk about it. It’s about listening.

What Does Learning Look Like? This.

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3 Birds, One Stone Bird 1: I do lots of workshops on using social media for learning, and I struggle to help participants see the possibilities of using images rather than text-based approaches in their work.

2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

9 Critical Elements of Performance Improvement: Devlearn Session Recap

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Session Recap: “9 Critical Elements of Performance Improvement” Devlearn 2015 Session 111: Jane Bozarth & Jeannette Campos In January 2014 my husband, Kent, was diagnosed with a brain tumor.

"Show Your Work" Event Today

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I publish a lot, and few things have gotten me more response than last August''s Nuts & Bolts column, " Narrating Our Work ". It clearly resonated with readers, so much so that strangers now contact me wanting to share their own examples. (I I am always interested in seeing more, by the way.)

"Social Technologies in Business"

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Know what happens when a bunch of your friends get together and assemble the best compilation ever of thinking in the social-social media-collaborative learning-knowledge management-narrating work realms? This book.

Punish the Learner

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For those who''ve been keeping up with Project Ukulele, I found a nice local group that has a uke playalong meetup every 1st and 3rd Monday. We meet in a small coffeehouse that hosts small concerts so there''s something of a ''stage'' up front.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

What Did You Learn Today?

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I've written quite a bit over the past few years about a certain disconnect we have with our learners. We tend to think about "Learning" with a capital "L", as some rather abstracted high-minded pursuit, a lifelong systematic interconnected journey of brain enrichment.

Read Up!

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I thought I knew a lot about my field—I’d been there a decade, after all, and was a voracious reader of trade journals and business books (back then it was EQ and the tail end of the TQM movement) and a member of a very active community of practice (CoP) for trainers. But grad school, in what I recall as often exhilarating moments, also introduced me to a whole world of academic writing I didn’t know existed.

Designing for Learner Success: First, Do No Harm

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eLearning designers and developers spend a lot of time on assessments, particularly things like quizzes and knowledge checks and tests.

The #Blimage Challenge

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I do love fun, original ideas. My buddy Jane Hart ( @c4lpt ) has just tagged me in the #blimage challenge. What is it? Steve Wheeler ( @timbuckteeth ) says: “You send an image or photograph to a colleague with the challenge that they have to write a learning related blog post based on it.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Blog Book Tour: Karl Kapp's "Gamification of Learning and Instruction"

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Blog book tour stop 3: I was lucky enough to get my hands on an advance copy of Karl Kapp’s new book, “The Gamification of Learning and Instruction” (Pfeiffer) (also see the book's Facebook Page ) just in time for a long plane ride. What a delight!

Music is Becoming Social Again

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During yesterday's "Ukulele Learning" session my copresenter Shawn Rosler showed a chart with whole, quarter, and eighth notes and asked who had ever struggled to learn music this way. A lot of hands went up, accompanied by some headshaking and grimacing.

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THIS is What Social Learning Looks Like

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Something really interesting happened on Twitter last night. The backstory: There is a regularly scheduled discussion, #blogchat, that happens on Sunday evenings at 8 pm ET (oops--update, correction: 8 Central). Participants share ideas for generating content, growing readership, that kind of thing. I don't usually participate but I follow several people who do. Last night I happened to see a tweet from @MackCollier with a link to [link].

It's YOUR Privacy: Own It

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We're lucky to live near the fabulous Durham Bulls Athletic Park. This ain't your usual little hometown venue with wooden bleachers, but a big, pretty, sure-fire stadium. I'm not much of a fan but my husband is, and he often goes to games by himself to catch up with friends there.

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!

eLearning: Buy or Build?

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So often I see organizations struggling to develop eLearning in-house when, really, outsourcing would result in a better product that's really less expensive in the long run. This month's "Nuts and Bolts" column for Learning Solutions Magazine explores this: Buy or Build

From Traditional ID to ID 2.0

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I have an article in the new issue of ASTD's T+D, "From Traditional Instruction to Instructional Design 2.0". It's excerpted here if you'd like to take look. Some highlights: Social learning is learning with and from others by moving within one’s culture, workplace, and world. It’s often unconscious and unintentional, and it often looks more like solving a problem or working together to make sense of something.

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Coming to Devlearn 2015?

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Coming to DevLearn 2015? I'll be there with 2 new sessions and a refreshed visit to a fun one from last year. Some has involved extensive new research. Some has involved rethinking something I may have changed my mind about. The best thing?

The DevLearn Mobile App: A Lesson in Motivation and Reward

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One of the components of our upcoming Devlearn "Ukulele Learning" sessions is some conversation around motivation and reward. A great example is happening right now in the DevLearn conference app, available to attendees.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Tool Time: To Each His Own

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In my work I sometimes need to schedule meetings with people, all at once, who live around the globe: New York, LA, Sydney, London. As I am math-challenged even on the best days I find the time zone issue confounding and almost always get something wrong. I'd tried a number of time zone converters but none displayed multiple cities in just the way I needed. So I was delighted to find out about World Time Buddy , which displays time by cities all at once.

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When Social Biz Meets Superbowl

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I spend a lot of my time describing effective use of social media and the need for brands to have a real voice, to show that they are in touch with their customers, and to show that they are acting in real-time.

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Cammy Bean, "Writing Better eLearning Scripts" Training 2015

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I''m in Atlanta for Training 2015. Our friend Cammy Bean so often live blogs other people''s conference sessions, including some of mine, I figured I''d return the favor. How can we write better programs?" -Aim Aim for short & snappy -How do people talk to each other? Write like that. Use a lighter, accessible tone. It''s really critical to know your audience (Form follows function) Comic books are fun and can support the fun affect. -We

Reflective Practice

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Consider investing more time in working toward improving in the future, reconcilin We spend a lot of time in this business talking about how to do things: build it, program it, deliver it, launch it, or sell it. We don’t spend much thinking about what to do after we’ve actually done it. Consider investing more time in working toward improving in the future, reconciling your walk with your talk, and building your role as practitioner in a professional pursuit.

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The Essential Template for Your Customer Training Strategy

Looking to build your customer training strategy? The process can be overwhelming, if you don’t have a set plan from the start. This template can help.

Causing Serendipty

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In my social media workshops I find that participants struggle most with ideas for supporting serendipitous, accidental, and spinoff learning. This month's Nuts & Bolt's column offers tips for that. Among them? Be a curator & connector, encourage reflection, and put rocks in the path.

Building Community

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A lot of my time is spent hearing about, and talking about, and reading about, and endeavoring to, building communities. I find that people come to the conversations often too focused on the same things (mostly control, platforms, and, er, control) without much regard to desired outcomes, user experience, and dangers. See this month''s Nuts and Bolts colum n for more

Join me at eLearn Magazine!

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I have recently taken on a new role as Editor in Chief of eLearn Magazine and hope you'll be a partner with me on this new journey. Here is part of my welcome message: "I’m thrilled to be coming on board as Editor in Chief. We’ve worked hard to identify ways of keeping the best of the last 10 years while looking for new areas of focus and ideas for reaching a broader community of readers.

Positive Deviance in L&D

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A follower who'd attended my "Tips for the Positive Deviant" webinar asked on her Facebook page how ideas around Positive Deviance (PD) might be applied specifically to L&D. I answered in this month's Nuts & Bolts column. “In In every group there is a minority of people who find better solutions to the challenges at hand. Even though they have access to exactly the same resources as the rest of the group, their uncommon practices or behaviors allow them to flourish.”—Jerry

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Maker Party! Show Your Work

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… so this happened the night of March 4. We were looking for a way to bring our more interesting friends together so hit on this: Kent & Kelly: Birthday Twins! A party with a twist: Makers only!

Look Inside "Social Media for Trainers"

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Amazon has just added the "look inside" feature for Social Media for Trainers so be sure to go take a look! I'm offering daily tips and ideas on social media for trainers via Twitter @SoMeTrainers and weekly-ish tips via a Facebook page. Check "Where's Jane?" at right for my speaking schedule.

Not Everything Requires "Instruction"

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New "Nuts & Bolts" column today: Watch for opportunities to quickly solve a performance problem or encourage use of a new idea, approach or tool. Warning: this may not have a thing to do with your job

Content Becomes Its Own Context

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“How much of our training budget goes to things that have nothing to do with ‘learning’? Why does the LMS cost more than the whole L&D department? How many organizations invest in more authoring tools and asset libraries than they do in people who know how to use them to design more effectively?

Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how!