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Tracy Parish: Actual Rockstar

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I'm just home from DevLearn , always a fun, exciting event.

Everything I Know About HR I Learned From My Corgi

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Ok, I am not necessarily equating animal and human behavior. Except sort of. Tongue mostly in cheek here. Mostly. I have a corgi who’s one of the smartest dogs I ever met. Earlier this year I had a serendipitous meeting with a fellow who owns a small farm, which he uses as a dog training facility.

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Coming to Devlearn 2015?

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Coming to DevLearn 2015? I'll be there with 2 new sessions and a refreshed visit to a fun one from last year. Some has involved extensive new research. Some has involved rethinking something I may have changed my mind about. The best thing?

9 Critical Elements of Performance Improvement: Devlearn Session Recap

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Session Recap: “9 Critical Elements of Performance Improvement” Devlearn 2015 Session 111: Jane Bozarth & Jeannette Campos In January 2014 my husband, Kent, was diagnosed with a brain tumor.

How Customer Education and Support Can Solve Each Other's Biggest Problems

Research shows that 48% of support inquiries at technology companies are “how-to” in nature. Rather than spending time triaging software issues or substantial customer problems, support teams are constantly providing customers with user tutorials. This eBook shares strategies on how you can preempt this problem.

iSpring 9! Lots of New Features

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I always enjoy hearing from my friends at iSpring, who apart from being excellent humans with a great product are fun companions at minigolf. So I was delighted to get an email asking me to take a look at the newest release, iSpring9.

"Ukulele Learning" Devlearn Session Recap

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“Ukulele Learning” session recap Devlearn 2015 Session Recap: 304 (will be repeated Thursday Oct 1 as session 518) Jane Bozarth, Shawn Rosler, Ellen Wagner Ukulele Learning: Music and the Brain Since so many colleagues of mine have taken up the ukulele recently I wanted to have a uke jam at Devlearn.

"Social Technologies in Business"

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Know what happens when a bunch of your friends get together and assemble the best compilation ever of thinking in the social-social media-collaborative learning-knowledge management-narrating work realms? This book.

"Social Media for Learning" meets "Show Your Work": The 21 Day Drawing Challenge

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There''s a fun social learning activity going on via Lynda.com., the "21 Day Drawing Challenge".

A Spring Treat: Connie Malamed's New "Visual Design Solutions"

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Much better than a hollow chocolate bunny, my metaphorical Easter basket this year held a review copy of Connie Malamed’s wonderful new Visual Design Solutions: Principles and Creative Inspiration for Learning.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

What Did You Learn Today?

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I've written quite a bit over the past few years about a certain disconnect we have with our learners. We tend to think about "Learning" with a capital "L", as some rather abstracted high-minded pursuit, a lifelong systematic interconnected journey of brain enrichment.

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Social Media for Learning, Part 1: Extending, Including, Supporting

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This month's Nuts and Bolts column is the first in a series updating ideas around using social media for learning. I'm looking especially at the rise of new tools for user-generated images and video: “L&D is great at creating and delivering content.

New Job!

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I'm very excited about my new role and, after more than 2 decades in government, am looking forward to exploring the mythical private sector. Watch for monthly research reports and more starting in early 2018

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What Does Social Learning Look Like? Pokémon GO

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This month's "Nuts & Bolts" column examines social learning as it happens naturally, organically, as people go about their day: It’s not about ‘doing social.’ It’s about supporting workers as they work by giving them the time and the right space to talk about it. It’s about listening.

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

Blended Learning in Practice

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This month's research report comes from Insync Training's Jennifer Hofmann: Blended learning can be applied in a variety of ways. This report examines some common critical success factors for incorporating blended learning into organizational training and offers recommendations for a successful move towards blending learning.

Punish the Learner

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For those who''ve been keeping up with Project Ukulele, I found a nice local group that has a uke playalong meetup every 1st and 3rd Monday. We meet in a small coffeehouse that hosts small concerts so there''s something of a ''stage'' up front.

Transforming Classroom to Online: What's the Reality?

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“When you’re looking at ‘converting’ classroom training to an online format, try to actually get to the classroom event. Get clear on what really goes on there, as opposed to what you might hear in a meeting or via document review.

The DevLearn Mobile App: A Lesson in Motivation and Reward

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One of the components of our upcoming Devlearn "Ukulele Learning" sessions is some conversation around motivation and reward. A great example is happening right now in the DevLearn conference app, available to attendees.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Social Tools for Learning: Updated Report for 2018

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Social tools have emerged, disappeared, and evolved over time. The question is whether or not these tools are being used successfully in the modern L&D landscape. Are organizations leveraging social tools to support training and performance efforts today? Earlier this year The eLearning Guild conducted a survey with its members on the topic of social tools. Using Social Tools for Learning , by Jane Bozarth, delves into the data collected from the survey and shares key findings.

Designing for Learner Success: First, Do No Harm

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eLearning designers and developers spend a lot of time on assessments, particularly things like quizzes and knowledge checks and tests.

Crash Course for New Instructional Designers

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Classroom trainers are often recruited to create eLearning content that is nothing more than a regurgitation of classroom materials.

What's Your Reality? AR and VR

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The eLearning Guild's April research report examines the benefits and barriers of using augmented reality and virtual reality in organizations and how these organizations access and utilize the data derived from the AR and VR systems. The eLearning Guild conducted a survey with its members on the topic of augmented reality and virtual reality. What’s Your Reality? AR and VR for Learning , by Jane Bozarth, explores the data collected from the survey and shares key findings.

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

Elements of Working Out Loud at a Conference

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DevLearn Blogger Update: Half the fun of a conference is participating in the backchannel, so friends back home, people who chose other sessions, and colleagues everywhere can keep up with the happenings. It's also a nice way of making notes for yourself.

When Social Biz Meets Superbowl

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I spend a lot of my time describing effective use of social media and the need for brands to have a real voice, to show that they are in touch with their customers, and to show that they are acting in real-time.

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Creating Significant Learning Experiences

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This month in Learning Solutions I take a look at Dee Fink's Five Principles of Good Course design. A “good course” is one which meets the following five criteria: 1. Challenges learners to higher-level learning 2. Uses active forms of learning 3. Gives frequent and immediate feedback to students on the quality of their learning 4. Uses a structured sequence of different learning activities 5.

Music is Becoming Social Again

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During yesterday's "Ukulele Learning" session my copresenter Shawn Rosler showed a chart with whole, quarter, and eighth notes and asked who had ever struggled to learn music this way. A lot of hands went up, accompanied by some headshaking and grimacing.

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Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Webinars? About That Whiteboard.

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From this month's Nuts & Bolts column : I’ve been working in virtual classrooms since 2003, back when I first met Insync Training’s Jennifer Hofmann, who pretty much invented using virtual meeting software to support instruction.

Keep Up with Your Conference Learning with this Template!

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Devlearn Bloggers Update: The September 24 #lrnchat focused on learning from conferences. Participant @MichelleOckers took away this idea for keeping up with conference learning. It’s a template she’s shared with us as a Google doc.

eLearning on a Shoestring

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This month's Learning Solutions column revisits a favorite topic of mine: Working with very little budget. For years, it seems that everyone in our field has been looking for ways to produce eLearning on a shoestring. In fact, my debut as a voice in the L&D industry came with publication of my first book, eLearning Solutions on a Shoestring , back in 2005. Note: DO NOT buy a copy! It’s still available here and there and is woefully out of date.

"20 Questions to Ask Before

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By request: Here's the " 20 Questions You Should Always Ask Before Starting Any Training Program " one-sheet. Created by Nanette Miner (aka "The Training Doctor") and shared in my book From Analysis to Evaluation

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

What Does Learning Look Like? This.

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3 Birds, One Stone Bird 1: I do lots of workshops on using social media for learning, and I struggle to help participants see the possibilities of using images rather than text-based approaches in their work.

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The #Blimage Challenge

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I do love fun, original ideas. My buddy Jane Hart ( @c4lpt ) has just tagged me in the #blimage challenge. What is it? Steve Wheeler ( @timbuckteeth ) says: “You send an image or photograph to a colleague with the challenge that they have to write a learning related blog post based on it.

About that Brain Tumor.

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This month's column takes me into new personal-revelation territory with a story of terrifying surgery, recovery, and the ways training did (and didn't) play into it. Bottom line: Performers are actors in a system. The things L&D so often focus on don't happen in isolation

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The Myth of Best Practices: Update

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In 2009 I wrote a post, "The Myth of Best Practices" , that described problems with both context and fidelity. Here''s a great example of what usually happens when "best practices" are transferred from one setting to another

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.