CLO Magazine

SEPTEMBER 11, 2013

Proponents of strong program evaluation argue that learning goals must be aligned with key performance indicators, or KPIs. While alignment with business KPIs is critical, the learning community must take the next step by adopting business KPIs as their own. Step 2: Move From Action Learning to Results Learning.

Metrics 54

Metrics Behavior Leadership Consulting 54

Lambda Solutions

JUNE 14, 2020

Your company’s CEO is constantly trying to control spending and costs, and your CLO (Chief Learning Officer) is asking for a budget increase for the next fiscal year. When applied successfully, learning analytics can help answer questions such as: When is a learner at risk of failing or dropping out? Identify gaps in courseware.

Analytics 130

Analytics Guide Metrics Blended Learning 130

CLO Magazine

FEBRUARY 14, 2013

Esterline worked with PDI Ninth House to create a virtual assessment program that includes online instruments, surveys and simulations, plus development suggestions and just-in-time learning video modules. ” Thoughtfully designed learning programs are a valuable supplement for high potentials.

Ninth House 70

Ninth House PDI Diversity Training Leadership 70

CLO Magazine

MARCH 1, 2013

The aforementioned themes can serve as a useful guideline to ensure flexible, sustainable and relevant talent identification and codification processes regardless of the ultimate methodology chosen for their execution, be it surveys, project assignments and analyses, 360-degree evaluations, annual reviews or other assessments.

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

CLO Magazine

OCTOBER 11, 2013

But it was only after Quinn collaborated with the region’s marketing manager, who conducted the company’s first Net Promoter survey, that leaders saw how much their customer service ratings were affected, and how potentially problematic subpar customer service ratings could be to sustaining growth.

Customer Service 61

Customer Service Services Culture Custom 61

CLO Magazine

APRIL 30, 2019

A recent Gallup study found that only half of surveyed millennials see themselves at their current employer in one year, and 60 percent reported they’re currently open to a new opportunity. Almost equally uncommon is millennial satisfaction with learning programs. I encourage learning leaders to experiment,” she said.

Search 59

Search Leadership Survey Skills 59

CLO Magazine

JULY 22, 2019

The first is from a 2015 survey of 308 members of the Chief Learning Officer Business Intelligence Board’s learning executives. Interestingly, a similar level of satisfaction with vendors and among their clients was provided in a survey conducted by ISA — The Association of Learning Providers. See Figure 3.).

Expertise 49

Expertise vendor CLO Behavior 49

CLO Magazine

MARCH 20, 2018

Perhaps most prominent in the domain of practice-oriented leadership development is action learning, which consists of group projects, team members working and reflecting on problems occurring in their projects and workplaces, and other interpersonal experiences, such as coaching and mentorships, which encourage learning dialogues.

Case Study 61

Case Study Leadership Action Learning Collaboration 61

CLO Magazine

JULY 14, 2016

According to a Forbes article, “5 Reasons Why Millennials Are Passed Over As Managers,” published in September 2013, a survey of 1,200 business professionals reported that 59 percent believe millennials are not ready to become managers because of lack of experience. That survey is a few years old, but perceptions haven’t changed much.

Simulations 32

Simulations Develop Leadership Diversity Training 32

CLO Magazine

APRIL 24, 2019

Elliott Masie is CEO of The Masie Center, an international think tank focused on learning and workplace productivity, and chairman and CLO of The Masie Center’s Learning Consortium. Students have come to expect and accept homework as an element of the learning process. Entice your learners to extend their learning.

Masie 46

Masie Cognitive CLO Leadership 46

CLO Magazine

OCTOBER 12, 2012

A survey by the Educational Development Center in 1996 found that 70 percent of workplace learning is informal. In 1997 the Bureau of Labor Statistics reported that people learn 70 percent of what they know to do their jobs informally. Do employees learn from their jobs when they have been doing the same thing for 10 years?

Portfolio 64

Portfolio Virtual Classroom Diversity Training Kirkpatrick 64