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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

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Transforming to a Strategic L&D Operating Model With Infopro Learning’s Managed Learning Services (MLS)

Infopro Learning

Our L&D operating model is a unified & agile MLS service delivery framework with end-to-end digital automation and a variable resourcing model to reduce the cost-of-service delivery and create scale. Agile: The L&D operating model is designed to be flexible and responsive to changing needs and requirements.

Services 221
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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

In addition, having the ability to answer any questions is critical to delivering quality customer service. Enterprise organizations often have to find ways to teach multiple departments across the globe about new products. However, L&D trends and strategies have also recently changed. Develop Role-Based Learning Journeys.

Knowledge 410
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Talent Academies: What’s Next for Agile L&D

Degreed

The blazing speed of today’s business innovation coupled with the rise of a distributed workforce demands a more effective, agile way of learning. Because we now live in a world where every part of business, from marketing to sales to supply chain to customer service, has been reinvented in a digital way.

Agile 52
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What Is Learning Agility? How to Improve It (2023)

WhatFix

Back to Blog Employee Training & Development What Is Learning Agility? However, many times the success of L&D initiatives hinges on intangibles, like how adaptive and agile your employees are. However, many times the success of L&D initiatives hinges on intangibles, like how adaptive and agile your employees are.

Agile 52
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Machine Learning Enables Workforce Transformation

Infopro Learning

Today’s disruptive business environment calls for increased business agility. For example, you can automate an entirely different set of courses for employees with other jobs like customer service reps and employees in an IT department. Organizations that can quickly adapt to abrupt change have a competitive advantage.

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Transforming Enterprises: Top 8 Advantages of AI-Driven Automation in Modern Businesses

Integranxt

In this exploration, we delve into the top eight advantages of AI-driven automation, showcasing its transformative impact on modern enterprises. The integration of AI in business processes is no longer a futuristic concept but a present-day necessity, driving enterprises towards greater success and innovation.