Remove Behavior Remove Methods Remove Performance Remove Performance Support
article thumbnail

Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team. While customer success and sales aim to drive growth, their methods and objectives differ. Customer Support: Providing timely solutions to enhance the customer experience and reduce churn.

Behavior 221
article thumbnail

Top 10 Types of Employee Training Methods

Infopro Learning

Employee training and development empowers individuals, fosters their skills, and enhances organizational performance. 10 Best Employee Training Methods for 2023 Finding the right way to train your employees can be tricky and take a lot of careful thinking and planning.

Methods 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Designing Learning for Behavior Change with Julie Dirksen

Upside Learning

In a recent installment of the Learning and Development (L&D) Insights podcast, Amit engages in a captivating conversation with Julie Dirksen, a renowned learning strategy consultant and author of Talk to the Elephant: Designing Learning for Behavior Change. Addressing challenges in implementing feedback systems for behavior change.

Behavior 147
article thumbnail

Unleashing the Power of Proprietary Knowledge: Revolutionizing Online Learning and Performance Support

Instancy

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

article thumbnail

Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

article thumbnail

Implementing AI in Managed Learning Services: Trends and Benefits

Infopro Learning

Amidst the rapid pace of technological advancement, the question arises: do traditional learning methods adequately meet the evolving needs of modern organizations and learners? Predictive Analytics for Learning Outcomes Predictive analytics forecast learner performance, enabling proactive intervention and support.

Services 221
article thumbnail

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.