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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training. Let us dive in. Positive word of mouth.

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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. Hence, a consistent stream of sales is crucial to the expansion and long-term viability of many businesses.

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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Personalize the Customer Service.

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Measuring Sales Behaviors: Best Practices to Drive Best Outcomes

Infopro Learning

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sales Training & Enablement Accelerates Results ?with?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380
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Surprising Benefits And Pitfalls Of Using Artificial Intelligence In Training Courses

Spark Your Interest

It has enormous potential benefits for saving time and improving efficiencies. What are the benefits of using AI in training, and what are the pitfalls and risks? There are several subfields within AI, including machine learning, natural language processing, computer vision, robotics, expert systems, and more.

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