Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 190

Custom Education Authoring Tools Miro 190

CLO Magazine

MARCH 11, 2024

In the rapidly evolving landscape of global commerce, mastering multiple languages has transformed from a competitive edge into a fundamental necessity for businesses aiming to expand their reach beyond local borders.

Global 41

Global Diversity Training Business Internationalization 41

Petra Mayer

DECEMBER 22, 2023

Creating an accessible learning environment is not just a choice, it’s a strategic move with far-reaching implications for your business. This article explores the advantages of accessible online learning, looking into how it goes beyond compliance to become a cornerstone of your business strategy.

Compliance Training 52

Compliance Training Diversity Training Compliance Online Learning 52

Coreaxis

OCTOBER 31, 2023

How to AVOID end-of-year Mistakes for Startups and Businesses? How to AVOID end-of-year Mistakes for Startups and Businesses? Discover key strategies and tips to avoid common end-of-year mistakes for startups and businesses. It also enables businesses to align their goals with changing market conditions and customer demands.

Business 52

Business Liability Budget Stock 52

LearnDash

NOVEMBER 21, 2023

Because memberships are a different breed of ecommerce, with a business model that is more than just recurring payments, success hinges on real-world value and the user experience. Successful membership sites thrive on community and member retention, so it’s crucial that you don’t stop at the sale.

Site 220

Site Customer Service Trust Community 220

Infopro Learning

MAY 23, 2022

Managing suppliers, you trust to work with your people, reflect the reputation of L&D, and ultimately change behavior takes a bit of time. The following things should be kept in mind for managing learning supplier engagements: Assess the supplier’s cultural compatibility with your business. that is tailored to modern businesses.

Services 221

Services Management Compliance Training LMS 221

TalentLMS

JANUARY 28, 2022

In the past, maintaining a good relationship with customers was simple. Advances in technology and a more global work landscape have changed the type and frequency of interactions between businesses and consumers. And they expect the businesses they support to be socially responsible and inclusive. They read and leave reviews.

Custom 98

Custom Customer Service Trust Sales 98

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

learnWorlds

DECEMBER 20, 2023

In today’s dynamic and inclusive business landscape, women make significant strides in entrepreneurship , contributing to economic growth and innovation. According to American Express, women-owned businesses make up 30 percent of all businesses in the US and are already generating about $1.5 trillion in revenue.

Ideas 52

Ideas Business Portfolio Internationalization 52

Absorb LMS

JUNE 24, 2019

L&D professionals must build the business case for new leadership development by highlighting the needs of millennials and where their company’s current learning strategy and learning management system can be improved. Where to invest your initial time & resources.

Leadership 144

Leadership Business Develop Mentoring 144

learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. You want to provide real value that leaves a lasting impact.

Custom 52

Custom Case Study Education Create 52

Hurix Digital

DECEMBER 18, 2023

Closed captioning is a powerful technique to improve accessibility, user engagement, and information retention during live events or business presentations. This, coupled with the video consumption trend, has led to a significant shift in the adoption of AI-powered closed captioning for customer engagement and other business purposes.

Custom 52

Custom Games Diversity Training Compliance Training 52

Wahoo Learning

APRIL 2, 2024

For channel businesses, a carefully chosen partner network is cultivated to meet these objectives by increasing revenue, market penetration and more. Changing Business Objectives It may be the case that when the partner program was first created, it aligned with organisational objectives.

Strategy 79

Strategy Metrics Picture Sales 79

Docebo

DECEMBER 2, 2022

Instead of recruiting candidates with potentially outdated marketing or communications degrees, you could attract those with platform-specific certifications (e.g. But there are some pretty significant business benefits too! So, how can you position your certification programs to your customers, partners, and employees?

Streaming 187

Streaming Micro-Learning Alternatives Reputation 187

Coreaxis

AUGUST 24, 2023

Mastering the Art of Reselling Your Business Successfully to Investors Reselling your business can be an incredibly lucrative endeavor, especially when you find the right investors who see the value in what you’ve built. Reselling a business involves finding a suitable buyer or investor who will acquire your company.

Business 52

Business Sales Case Study Network 52

Kitaboo

DECEMBER 19, 2023

Partnership with other brands is part and parcel of the business growth journey across all sectors. Data demonstrates that the practice of building strategic partnerships comes with several advantages, ranging from building new products and gaining new customers. Businesses have unique gaps and goals.

Cornerstone 52

Cornerstone Business eBook Expertise 52

Wahoo Learning

MAY 13, 2024

With manufacturers, distributors, wholesalers and retailers, channel businesses have to manage many moving parts, but this becomes even more difficult when the marketplace is saturated with competitors. All this results in customers having a wide variety of choices in front of them. Why Is The Marketplace So Saturated?

Management 84

Management Compliance Training Stock Market 84

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

Custom 52

Custom Training Train Learning Objects 52

Hurix Digital

MAY 31, 2024

In the world of digitalization, we have seen businesses face a lot of challenges in maintaining efficient, secure, and compliant network infrastructures across multiple global branch offices. As a result, the company faces problems like risks of data breaches, regulatory fines, and reputational damage. How to Address this Concern ?

Network 40

Network Security Services Firewalls 40

Capytech

APRIL 14, 2021

How to Improve Customer Service with E-Learning. Providing good customer service is critical to business success for almost all companies. Good customer service is not a given, though, and it doesn’t happen by accident. Instead, it requires good customer service skills. Benefits of Customer Service Training.

Customer Service 116

Customer Service Services Custom Metrics 116

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Coreaxis

AUGUST 27, 2023

Buying and Selling a Business: Understand the Difference. Discover the key distinctions between buying and selling a business in this informative article Owning a business can be an exciting and lucrative venture, but there may come a time when you need to consider buying or selling a business.

Business 52

Business Liability License Methods 52

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Epilogue Systems

FEBRUARY 22, 2024

Information technology has become ubiquitous in almost every sector and company worldwide due to the increasing importance of data analysis and essential IT resources like software and hardware for the majority of businesses. It ensures that IT investments align with business objectives, mitigate risks, and deliver value to the organization.

Strategy 40

Strategy Business Security Compliance 40

Learning Pool

SEPTEMBER 5, 2023

The retail industry has one of the highest churn rates of any business sector. The consequences are damaging to businesses, staff, and customers alike. Retail is also regarded as casual employment or as a stepping stone to careers in other business sectors.

Compliance Training 114

Compliance Training Reputation Performance Support Leadership 114

Elucidat

JANUARY 25, 2022

Even the smallest of typos can reflect poorly on the quality of your brand image, and make elearning feel out of place amongst other internal communications. To help you with this, here are 3 smart ways customers check the quality of their elearning: 3 smart ways to check the quality of elearning. Check beyond functionality and typos.

Quality 98

Quality Custom eLearning Guidelines 98

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service. Follow Follow Follow.

Customer Service 84

Customer Service Services Custom LMS 84

InWhatLanguage

JANUARY 31, 2022

Customers from all over the world can now be reached instantly thanks to the internet. However, businesses must consider different barriers, which can be overcome through localization. There is always a cost to be incurred when doing business, but it does not have to be exorbitant. Improved Customer Satisfaction.

Internationalization 52

Internationalization Business Global Culture 52

Wahoo Learning

MARCH 20, 2024

To help you demonstrate the value of partnering with us, here are some practical tips to help support your business case. Define Your Requirements and Business Case Defining who your decision-makers are and what their role is in the process is a key step to developing your business case. Can you answer these questions?

Compliance Training 93

Compliance Training Diversity Training Performance Support Outsource 93

TalentLMS

NOVEMBER 16, 2023

“ If you want to learn one thing that will open up the most doors, it would be mastering the art of low-context communication.” Darren Murph Known as the “Oracle of remote work,” and author of the pioneering Remote Work Playbook, Darren Murph, believes low-context communication is “ the Dark Horse skill of the future.”

Communication 52

Communication Skills Asynchronous Diversity Training 52

OpenSesame

FEBRUARY 10, 2021

Business leaders now have access to engaging content designed to help them launch and grow thriving businesses. These courses will enrich learner toolkits in sought-after skills to help launch, run, and grow a thriving business. Each lesson teaches by example, refers to reputable brands, and includes impactful storytelling.

Library 98

Library eLearning Strategy Strategy Business 98

Think Orion

APRIL 20, 2023

A lot of entrepreneurs underestimate the importance of branding , how it helps elevate your business – in both financial and reputation aspects. A customer won’t remember the revenue you managed to achieve last year – it’s the product, the emotions attached to it. Try thinking about your favorite company.

Business 52

Business Case Study Reputation Voice 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? Localization can help you increase your sales, reduce your costs, and enhance your brand reputation. It requires expertise, technology, and resources that many businesses lack. It has provided the language solution for 50,000 global customers and businesses.

Internationalization 52

Internationalization Global Services Companies 52

Thinkdom

JANUARY 17, 2024

Cross-Skilling for Role Transitions: Customized learning paths in microlearning can specifically cater to those looking to switch roles, focusing on the exact skills needed for a smooth transition. Content: Focuses on understanding customer needs, journey mapping, and effective communication for building strong relationships.

microlearning 102

microlearning Course Case Study Diversity Training 102

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. Here are 10 of the best free customer service training courses available.

Customer Service 52

Customer Service Services Free Custom 52