Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Ed App

MARCH 15, 2021

Free customer service training courses are free courses that can train your customer service team on the various aspects of good customer service. These courses are important because customer service goes hand-in-hand with quality products. The course is not generic.

Customer Service 52

Customer Service Services Free Custom 52

eLearning Industry

MARCH 3, 2020

Customer service training has become a crucial element for businesses to look after to ensure satisfied customers and increased brand reputation. In this article, find 4 ways of boosting it the easy way. This post was first published on eLearning Industry.

Customer Service 81

Customer Service Services Custom Reputation 81

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170

Adoption Adopt Performance Support Support 170

TalentLMS

OCTOBER 10, 2019

So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience. Gartner found that more than 80% of companies expect to compete almost solely on the basis of customer experience by 2020. What skills do you need for customer service?

Customer Service 70

Customer Service Services Custom Guide 70

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. General Customer Service Skills.

Customer Service 52

Customer Service Services Custom Skills 52

LearnDash

NOVEMBER 21, 2023

Because memberships are a different breed of ecommerce, with a business model that is more than just recurring payments, success hinges on real-world value and the user experience. Your members pay you for your expertise, whether that be in the form of training, coaching, or entertainment. Being transparent is one way to do this.

Site 227

Site Customer Service Trust Community 227

LearnDash

JULY 13, 2021

Plus, many industries require ongoing certification in various skills for professional reasons, and some businesses will subsidize their employee’s ongoing education costs, making certification courses lucrative businesses for those who can deliver according to industry standards. General Professional.

Course 299

Course Mash-up Mashups Reputation 299

KnowledgeAnywhere

JANUARY 1, 2023

One way to do this is by providing updated and relevant training courses. However, during tough economic times, corporate training budgets are often the first to be slashed. What many businesses don’t realize is that cutting back on employee training can actually end up costing them more in the long run.

Cost 52

Cost Skills Business Association Learning Management System 52

Kitaboo

APRIL 23, 2024

Video training content is highly effective for corporate training, which enhances the overall learning experience of employees. Today’s workforce has minimal time for training and development; thus, it becomes essential to maximize the efficiency and engagement of training programs. Table of Contents I.

Video 52

Video Diversity Training Compliance Training Guide 52

learnWorlds

DECEMBER 20, 2023

In today’s dynamic and inclusive business landscape, women make significant strides in entrepreneurship , contributing to economic growth and innovation. According to American Express, women-owned businesses make up 30 percent of all businesses in the US and are already generating about $1.5 trillion in revenue.

Ideas 52

Ideas Business Portfolio Internationalization 52

Paradiso Solutions

DECEMBER 21, 2023

Have You ever wondered how small businesses change into thriving franchises? It’s more than just having a stellar product or ample funds—it’s about effective franchise training. This guide is your key to understanding the power of franchise training programs. What is Franchise Training?

Diversity Training 59

Diversity Training Compliance Training Blended Learning Program 59

Appsembler

JUNE 28, 2023

In today’s competitive business landscape, employee training plays a crucial role in driving success and maintaining a skilled workforce. However, traditional training methods can be time-consuming, costly, and lack scalability.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

Infopro Learning

SEPTEMBER 5, 2018

If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough. Why Sales Training Alone Isn’t Enough.

Sales 211

Sales Productivity Product Support 211

Wahoo Learning

MAY 25, 2023

Unlocking the full potential of your distribution network can make all the difference in fiercely competitive business environments. Part of the process is providing well-structured distributor training. What is Distributor Training?

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

Infopro Learning

SEPTEMBER 5, 2018

If this situation has ever happened to you, then you know how much product knowledge training can impact a company’s sales and customer service. Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough. Why Sales Training Alone Isn’t Enough.

Sales 193

Sales Productivity Product Support 193

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

KnowledgeCity

JANUARY 10, 2024

While it may seem like common sense, many companies are now implementing etiquette training for new hires. Nearly 45% of companies currently provide office etiquette training, and an additional 18% are planning to introduce it by 2024, as revealed in a recent ResumeBuilder report. What Does Etiquette Training Include?

Companies 98

Companies Compliance Training Social Media Training 98

CLO Magazine

MARCH 11, 2024

In the rapidly evolving landscape of global commerce, mastering multiple languages has transformed from a competitive edge into a fundamental necessity for businesses aiming to expand their reach beyond local borders. Thank you for your support. The role of comprehensive language learning platforms, like Rosetta Stone , cannot be overstated.

Global 41

Global Diversity Training Business Internationalization 41

eLearningMind

MARCH 2, 2016

Any customer-facing organization understands that it’s fairly impossible to keep everyone happy, all the time. Even companies known for their excellent customer service training and experience are bound to have some users with complaints, and those complaints can reverberate through social media and sully your reputation.

Customer Service 40

Customer Service Custom Services Trust 40

Paradiso

NOVEMBER 17, 2023

We’ll explore how LMS for the insurance industry can improve training in insurance companies, helping them simplify their processes, reduce costs, and create a more engaging learning experience for employees. How Can LMS Maximize Employee Training in the Insurance Industry?

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Wahoo Learning

MARCH 20, 2024

You are well on your way to getting your online training program off the ground. To help you demonstrate the value of partnering with us, here are some practical tips to help support your business case. How does an LMS (and online training program) solve their challenges? Can you answer these questions? What are their drivers?

Compliance Training 93

Compliance Training Diversity Training Performance Support Outsource 93

Hurix Digital

APRIL 3, 2024

Despite the fast pace of time, businesses emphasize the importance of insurance in safeguarding individuals and families, ensuring they can access medical support and live happily regardless of challenges. As technology advances, customers’ expectations also change, shaping how insurance services are delivered.

Program 40

Program Compliance Training Training Train 40

Hurix Digital

NOVEMBER 23, 2023

Localization can help you increase your sales, reduce your costs, and enhance your brand reputation. It requires expertise, technology, and resources that many businesses lack. That’s why outsourcing localization to a professional service provider can be a smart move. However, localization is not an easy task.

Internationalization 52

Internationalization Global Services Companies 52

Wahoo Learning

APRIL 2, 2024

For channel businesses, a carefully chosen partner network is cultivated to meet these objectives by increasing revenue, market penetration and more. Changing Business Objectives It may be the case that when the partner program was first created, it aligned with organisational objectives.

Strategy 79

Strategy Metrics Picture Sales 79

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

Infopro Learning

JANUARY 29, 2020

Effective employee onboarding has the power to improve your business on multiple fronts. A well-defined onboarding plan can help you identify the right employees required for various business roles, whether it is leadership development , product knowledge training or customer service. Boosts Engagement.

Effectiveness 251

Effectiveness Case Study Study Program 251

Wahoo Learning

DECEMBER 7, 2023

Franchisees see a higher probability of success than startups and independent businesses. While franchisees are supplied with a proven framework and the clout of a known brand, they will need training. Deploying that training across hundreds or even thousands of locations presents unique challenges.

Problem 52

Problem Training Train LMS 52

Dynamic Pixel

OCTOBER 24, 2021

Note that your image and reputation are affected by the way you present yourself. Business etiquette training can give you an edge over your competitors. Here are some of the most important advantages of business etiquette. Business etiquettes help you build better workplace relations. Have a look—.

Business 40

Business Benefits Social Networks Training 40

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Hurix Digital

JANUARY 31, 2020

As enterprises and small and medium businesses (SMBs) need to train their employees on their unique products and services, they have to increasingly rely on eLearning solutions that align with their business goals. Aims Digital enjoys great customer reviews and has to its credit an impressive array of work.

Custom eLearning Development 45

Custom eLearning Development Blended Learning eLearning Developer Enterprise 45

Ed App

MARCH 10, 2022

Employee training is a top priority for many organizations, enabling employees to adapt to new roles, enhance their skills, comply with safety regulations, and work more efficiently. Compliance Training. Compliance training is a type of employee training that’s mandated by industry-specific regulations and policies.

Harassment Training 75

Harassment Training Compliance Training Diversity Training Authoring Tools 75

Coursy

SEPTEMBER 10, 2021

Organizations spend thousands of euros every year training their employees. Despite this, it can be difficult to evaluate the monetary worth to your business of often expensive learning and development programs. Unfortunately, businesses sometimes fail to invest in their L&D program as a result of not seeing the benefit.

ROI 97

ROI Training Train Evalution 97

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. What are different types of workplace training programs for employees? Why is Employee Training Important?

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

OpenSesame

JULY 24, 2014

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company.

Customer Service 58

Customer Service Services Custom Companies 58

OpenSesame

JULY 24, 2014

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company.

Customer Service 52

Customer Service Services Custom Companies 52