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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. However, these rapid transformations can disrupt employee performance. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. Poor Communication.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance.

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Building a Leadership Development Program that Delivers Business Benefits

Infopro Learning

Leadership development is incredibly important when it comes to securing the future success of your business and developing your talent can provide many business benefits, but how do you optimize your program? 3 Tips to Delivering a Program That Delivers Big Business Benefits. The gaps in employee performance are measured.

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AI in learning and development: Key trends from Donald H. Taylor’s L&D Global Sentiment Survey

Arlo Training & Events Software

Taylor’s 2024 Learning & Development (L&D) Global Sentiment Survey. Taylor, chairperson of Learning Technologies and a trusted voices in the L&D industry, released the eleventh edition of the annual L&D Global Sentiment Survey. Unsurprisingly, AI was a hot topic in Donald H.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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The Performance Ecosystem and L&D

Clark Quinn

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. It includes facilitation as well as performance interventions.

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Onboarding New Employees: Strategies for Better Performance and Retention

Infopro Learning

Quality onboarding can lead to significant improvements in employee performance and employee retention rates. These strategies also have a direct impact on both employee performance and retention. This data suggests that the lack of onboarding support throughout a new hires first year could play a big role in high turnover rates.