Excellence in Customer Training: A Roche Case Study

Bottom-Line Performance

The customer audience uses the machine to process patient samples, perform maintenance and troubleshoot the analyzer if necessary. An operator notebook that provides “just-in-time” reference information. Is your training a cost center or a competitive advantage?

Blended and Distributed Learning Case Study

Obsidian Learning

New post Blended and Distributed Learning Case Study on Obsidian Learning. Existing content – Strong case study, too much lecture, overall much too long. Case studies. This case study was written and executed by Shannon Hart.

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The Role of e-Learning in Building and Managing Organizational Talent: A Case Study

G-Cube

Here are some of the strategies we implemented to create an impactful training program for effective talent management: Owing to the vastness of the information to be shared, the course was broken down into two distinct modules. The content of the course was kept light and informal.

Case Studies for eLearning: How and when they work best

eFront

Case studies in education are an age old teaching strategy. In this article, we talk about effective approaches to using case studies in eLearning environments. In a nutshell, case studies are their first line of contact with the future work environment.

Seven Simple Secrets to Off-the-Shelf Course Success

For example, your goal might be to hire and train three new service teams this year. For example, to support objective 1— standardize and ramp up hiring activity to 50 new hires – you might use courses such as. For example, you might schedule. Seven Simple Secrets to.

Case Study, Scenario, Story: What’s the Difference?

ID Mentors

The term Case Study is often used loosely and interchangeably with the terms scenario and story-based learning. Case Study. Case studies are used to teach how knowledge is to be applied in real-world situations, and the consequences one could face while doing so.

e-Learning and Compliance Training: Strategies for impactful course design

G-Cube

Providing examples and case studies: By citing case studies and real-life examples, we can help the learner to fully understand the impact of changing his or her behavior and complying with the suggested set of rules/regulations.

4 Ways Gamification Drives Business Results

Bottom-Line Performance

What’s the value of a more informed sales rep? Without real-life examples, those four buzz phrases sound a whole lot like empty corporate speak. But when you ARE ready to gamify, consider these four case studies a great start for making your business case.

How Johnson & Johnson Uses Knowledge Guru to Drive Efficiency

Knowledge Guru

While research and case studies both demonstrate how effective serious games are when integrated into a blended curriculum, organizations need concrete examples that show what “success” looks like when using serious games. One such example comes from the Talent Acquisition Organization at Johnson & Johnson. The training program is a 5-week series of formal and informal training that includes: Outcomes of Project Camelot.

How to Make Employee On-boarding Memorable… In a Good Way

Knowledge Guru

Some of this learning is directly related to job performance, while the rest is based on finding the right information, following the right processes and understanding the “company vernacular.” New employee on-boarding is hard on both the new hire and the manager.

Games and Gamification: Research from the eLearning Guild

Knowledge Guru

It includes numerous case studies and examples of games being used in the workplace today, and summarizes recent research on games for learning. Karl’s book includes an entire chapter reviewing meta-analysis studies on games.

6 Digital Learning Trends You Need to Know About

DigitalChalk eLearning

For example, Utility Warehouse, a UK utilities company, needed to use mobile learning because their 46,000 distributors needed access to learning while on-the-go and onsite with clients. Case Studies For DigitalChalk Users Online Training Software Learning Trends

How Does LMS Selection Work? This Case Reveals All

Talented Learning

Through practical, front-line experience, we’ve identified the information and steps that are most effective in defining requirements and formulating a short list of highly qualified vendors for any type of learning management scenario. In this particular case, price and prudence won.

How Associations Bridge the Skills Gap With Digital Badges

Talented Learning

Here are a few strong examples: American Institute of CPAs. In this case, the badge automatically renews for one year. Co-authored by Linda Bowers, CTO, WBT Systems.

Case Study Customer Satisfaction Survey and Response

ProProfs

It goes without saying that a business owner who respects oneself and clients is supposed to have a support center to provide customers with the highest level of assistance and avail oneself of this incredible information source for a proper business management at the same time.

How Associations Bridge the Skills Gap With Digital Badges

Talented Learning

Here are a few strong examples: American Institute of CPAs. In this case, the badge automatically renews for one year. Associations around the world face a common challenge — how to remain relevant and expand their footprint in their particular domain.

Case Studies of Informal or Social Learning

Tony Karrer

I'm looking to find lots of examples of where informal or social learning has been used successfully in the workplace and where it was led by the L&D organization. If you would be more comfortable, feel free to send me information via an email: akarrer@techempower.com. This can either be already written up, or it can be the name of a person and organization where it was done. Can you provide me pointers?

Showcase: A Compliance Tell-and-test Makeover

SmartBuilder

The existing course was a typical piece of elearning – information dump, read, read, read, then test the learners in an abstract way. It’s a good day in the world of instructional design when a client says, “We want your help making this boring training more interesting and interactive.”

Why a Case Study is the Key to Training Success

OpenSesame

This is an exaggerated example of a short case study. There are a wide variety of tools utilized in elearning courses and case studies help to apply content to real-life situations. What is a case study? How can case studies be applied to elearning?

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Informal learning is effective because it is personal.

Over-engineered for information transfer, under-engineered for learning

Clive on Learning

I've seen some really good examples of self-study e-learning in the past few weeks. This should not be the case, at least not on such a widespread scale. We over-engineer for information transfer and we under-engineer for learning. Mostly, the developers of these programmes are going to these lengths because they know that they're really just passing over information. But surely all that matters is that the information is relevant and useful.

Don’t Just Tell, Show: the Value of Examples

Association eLearning

Examples get people’s attention and are also fantastic memory aids. You could just tell them by sending out an e-mail or making an eLearning course full of animated text that lists all of the information. You can use examples to answer this question by showing them why.

Using Games to Improve Product Knowledge

Knowledge Guru

It’s hard to learn huge chunks of information by rote, and those “talking points” don’t come naturally. When the success of the organization is tied to how well people learn basic information, it’s worth investing in more substantial product knowledge training.

Memory, Web 2.0, Reading Level, Case Study, Audio, & Productivity

Big Dog, Little Dog

For example, networking is generally considered to be a good thing. Is the case study method of instruction due for an overhaul? - Case studies can serve as a touchstone for discussions of real-world situations in organizations.

Where is L&D heading?

E-Learning Provocateur

I prefer to see MOOCs through the lens of informal learning which values the learning over its bureaucracy. As for big data, there is clearly a lot of potential in using it to inform our practice – if we can access it. Community of Practice Case Study.

AAF-Greater Lehigh Valley Gamification Presentation Resources

Kapp Notes

Cost information: Remember it depends on a lot of variables. Here are some of the articles referenced: Case study on success of Sebring Semantics. Best practices and examples for successful gamification.

eLearning Modules will Die… and 70:20:10 will hold the Smoking Gun

Learnnovators

Done right, formal learning can add tremendous amounts to a blend, including: Priming mindset and/or directing focus of learners; Introducing high level core concepts or frameworks (possibly through case studies or worked examples); and.

What Do You Want Learners to DO?

SmartBuilder

Here are some examples of DOing, as opposed to thinking, action statements: Once you have identified what people need to DO, you may be tempted to start designing learning activities to enable learners to practice the actions you’ve identified. This post is part of the Design Challenge series.

What You Missed at TRYxAPI – ATD ICE

MakingBetter

” How John proposed we counter this mindset is by looking for “performance opportunities” — looking for common learning models and having a plan for how to discuss and execute on different types of opportunities for L&D to make a business impact — starting with needs for information dissemination and skills development. Two of Riptide’s examples really resonated strongly.

Learning Solutions 2016 Highlights

Raptivity

The conference was packed with over 100 informative sessions, which provided great insights through case studies, best practices sharing and discussions around new developments in the eLearning domain. I attended a few sessions that were quite engaging and informative.

Are You Sharing Global Information?

CLO Magazine

Organizational silos often inhibit employees from easily accessing global intelligence, and the larger the organization, the more likely it is that critical information is not being shared. For instance, someone working in the office of regulatory affairs in Japan may be a local subject matter expert, but a colleague in another office who needs such information doesn’t know that expertise exists. For example, Brand B brought in a U.S.-based

Online courses must die!

E-Learning Provocateur

Enter the Informal Learning Environment (ILE). Occupying a place on the continuum somewhere between a VLE and a PLE, an ILE is an informal learning environment that a facilitator manages on behalf of a group of learners. Unlike a VLE, an ILE is strictly informal.

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Learning Transfer: 3 Ways to Incorporate Work Place Realities in E-learning

CommLab India

For example, consider a sales training scenario. When this point is conveyed with a real world example as shown in the video below, the training becomes more practical and the ability of the sales people to apply the same in real life situations increases.

Multiply Learning Successes with This Number-Backed, Modern Approach

Docebo

It’s a central concept in our soon-to-be-released white paper, Beyond the LMS: Modernize Your Corporate Learning Programs by Supporting Social and Informal Learning. Change as the Cornerstone of Survival: 3 Stats Supporting Modern Learning to Survive in Business. “It