CLO Magazine

AUGUST 2, 2021

The organization has built its learning strategy around supporting continuous and purposeful lifelong learning, says Lou Tedrick, vice president of global learning and development for Verizon, and it’s well-aligned to the business strategy and objectives of the company in several ways. . “We On the bottom line.

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CLO Magazine

APRIL 27, 2021

In order to qualify for LearningElite status, organizations that choose to apply must succeed in scoring above the qualifying benchmark in five key performance areas that are core to L&D: learning strategy, leadership commitment, learning execution, learning impact and business performance results. General Motors.

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CLO Magazine

OCTOBER 14, 2019

Chief Learning Officer has revealed the winners of the 2019 Learning in Practice Awards. The winners and their final rankings were announced during a special awards luncheon Monday, October 14, at CLO’s Fall Symposium in Chicago. 2019 CLO OF THE YEAR. EXCELLENCE IN BLENDED LEARNING AWARD. Bronze: AT&T.

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CLO Magazine

APRIL 23, 2020

Customs and Border Protection. Caterpillar Financial Services. KPMG: Learning Strategy. AT&T: Learning Execution. Vi: Learning Impact and Best Small Company. The post Chief Learning Officer reveals the 2020 LearningElite award winners appeared first on Chief Learning Officer - CLO Media.

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CLO Magazine

FEBRUARY 15, 2023

We all know how important emotion is to learning, yet we so quickly ignore this foundational metric. By focusing on metrics that mattered, the new CLO and her team would have built strong relationships with the executive team that would have opened new doors and allowed an evolution of the function. Embrace it and expand it.

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CLO Magazine

DECEMBER 5, 2022

Research from McKinsey, Deloitte, PwC, Harvard Business School and others highlights how now is the time for bold moves in people strategy. In this article, we explore how three different organizations — Tata Tele Business Services, SAP and Kuok Group — are making the right moves. The learning is sticking.”

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CLO Magazine

AUGUST 27, 2019

The awards were established in 2003 to recognize learning leaders who have demonstrated excellence in the design and delivery of employee development programs. Finalists will win a gold, silver or bronze award during a special awards luncheon on Monday, October 14, at the Fall CLO Symposium in Chicago. EXCELLENCE IN E-LEARNING AWARD.

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CLO Magazine

AUGUST 12, 2019

And that ability to tie learning into the organizational strategy is in demand. Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. You were the first CLO at Children’s Health, a brand new position. Justin: Yes.

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CLO Magazine

JULY 19, 2021

5 spot in Chief Learning Officer’s 2021 LearningElite program. Aspen’s learning strategy is built around developing doctors and their staff from a clinical and a business perspective, and aligning the investment in learning to the company’s overall business strategy. That is a challenge for many of them.

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CLO Magazine

MAY 4, 2017

So how do leaders of learning functions ensure that what they do will produce results? There’s a systematic approach for CLOs fighting to justify training’s value within their organizations. Creating the Right Enterprise Learning Strategy. Learning investments require long-term focus. off-the-shelf training).

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Learning Strategy Enterprise Scanning Strategy 44

CLO Magazine

MAY 22, 2020

It’s a perfect storm of pressure, in which chief learning officers weigh ROI and manage digital disruption across industries as they pivot from the age of the customer to the age of the employee. By moving beyond the status quo and adopting new capabilities, CLOs in all industries can enable true employee readiness.

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Xyleme

DECEMBER 15, 2022

Check out Ford’s Customer story. The ability to support rapid change requires us to fundamentally rethink how we design, develop, and deliver learning & support content throughout the enterprise. Check out Rogers Communications Customer story. Highlighting our Customer 2022 Xcellence Awards.

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CLO Magazine

NOVEMBER 11, 2022

The best learning organizations go beyond basic training for staff. By investing in learning and development across the business — for employees and customers alike — the company is set up for sustained success. This goes beyond basic training: the ADP learning organization also created a centralized LMS for clients. “We

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CLO Magazine

MARCH 18, 2020

and BNSF designed a simulation that modeled what it takes to run the railroad business, from customer order to customer delivery. The result was a unique learning experience for leaders designed to reflect the real life day-to-day of the railroad industry. The 2015 PLT program modeled the mechanics of how the railroad is run.

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CLO Magazine

JUNE 19, 2019

Over the years, we’ve heard countless stories from companies large and small about how organizations structure the learning function and tackle change. These five pillars form the backbone of the LearningElite, and without dedication to each dimension, a learning organization cannot perform at its peak. Tata Consultancy Services.

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CLO Magazine

AUGUST 24, 2020

A task force was formed to direct the company’s actions around operational changes required to safely meet the needs of our teammates, our customers and our communities. These numbers were even more impressive when you consider that VILT was not previously a component of our delivery strategy.

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CLO Magazine

SEPTEMBER 9, 2019

He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services.

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CLO Magazine

MARCH 26, 2020

The Strategy Award is for learning executives who have demonstrated exceptional business acumen combined with forward-looking vision to develop and execute a comprehensive learning strategy that clearly aligns employee development with broader organizational strategy. Chief Learning Officer, American Express.

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CLO Magazine

OCTOBER 31, 2018

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. I built a whole course to teach the customers,” she said. Michelle Braden.

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CLO Magazine

FEBRUARY 12, 2020

But a recent shake-up in corporate structure, coupled with the desire to better support the needs of all of its 101 million annual passengers, had the airline’s learning and development team looking for new ways to expand its employees’ skills. Custom Content Boosts Engagement.

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CLO Magazine

NOVEMBER 28, 2018

Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. Sharon Steeley and Nate Kahl of Scrimmage.

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CLO Magazine

FEBRUARY 1, 2017

Learning has yet to evolve to the level the marketing world is comfortable with. That industry has leveraged digital commerce to tune into its advertising spend in real time, using attribution modeling to track customers’ paths from mobile device query to purchase, and every website or ad in between.

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CLO Magazine

APRIL 8, 2014

has a pronounced focus on customer service, and five values — safety, caring, integrity, fun and passion — form the backbone of its culture. JetBlue lives this culture by empowering its staff to independently make decisions that demonstrate its core values and consider the customer in all business decisions.

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CLO Magazine

APRIL 16, 2019

I got that input that if you try hard, it’s actually more fun,” said Kaplan, who now serves as vice president of training and development for Discover Financial Services in Riverwoods, Illinois. Now a 25-year veteran of the L&D industry, Kaplan always pictured himself in the learning space — just not the corporate learning space.

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CLO Magazine

NOVEMBER 28, 2018

The Strategy Award is for learning executives who have demonstrated exceptional business acumen combined with forward-looking vision to develop and execute a comprehensive learning strategy that clearly aligns employee development with broader organizational strategy. Damodar Padhi of Tata Consultancy Services.

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Strategy Simulations Leadership Sales 36

CLO Magazine

JUNE 19, 2019

Learning opportunities were limited, and low employee engagement and high turnover were impacting profitability and customer satisfaction. After hiring Braden in 2012 as its first CLO and launching its first leadership development program, TI formed its Global Learning Excellence organization in 2015. Location: Canada.

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CLO Magazine

NOVEMBER 28, 2018

The training tools provided help employees since they have access to online tools when meeting with customers. These meetings are used for sales managers to review the progress the sales associate has made and whether or not they’ve grasped the key learning points in the online modules.

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Learnnovators

MAY 23, 2021

Before joining APPLY Synergies he was with Microsoft , where he was Director of Learning Strategy and Evangelism, a global business at Microsoft Corporation featuring innovative learning products that help individuals and organizations learn more and go further using Microsoft technologies.

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CLO Magazine

JUNE 18, 2019

Whitcomb said their corporate, business and functional partners are key in helping the company develop and execute on its learning programs. Leveraging “leaders as teachers” is a core part of Vi’s learning strategy to engage leaders in learning across the company. How do we involve people?”. Therefore, retention is key.

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Quality Performance Support CLO Strategy 36

WBT Systems

OCTOBER 3, 2017

You can listen to Jeff Cobb and Celisa Steele, co-founders of Tagoras, discuss highlights of the report on episode 99 of their Leading Learning podcast. Start with an association e-learning strategy. Tagoras learned that 93% of the survey participants use technology to deliver learning. Where can you improve?

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Association Learning Management System Association LMS Association Examples 51

eLearning Brothers

JUNE 7, 2018

Marty Rosenheck recently joined our team as the director of talent development consulting, enabling our Custom Solutions team to provide an even wider array of services to our clients. Marty brings a wealth of expertise in talent development, learning experience design, and learning technology ecosystem consulting.

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CLO Magazine

NOVEMBER 26, 2013

Awards were presented to the top three entrants — gold, silver and bronze — in more than a dozen categories, including Strategy, Technology, Trailblazer and Collaboration for practitioners and Vendor Partnership, Blended Technology and Community Service for vendors. CLO of the Year: Yum Brands’ Rob Lauber.

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CLO Magazine

DECEMBER 28, 2012

Things Are Looking Up After last year’s downturn in optimism, this year more than 50 percent of CLOs are again optimistic about learning and development; they believe they have passed through the difficult economic period (Figure 1). ” But the role of competencies extends beyond learning to talent management.

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CLO Magazine

MAY 1, 2017

I have a family member who doesn’t blink an eye about going to corporate on the rare occasions that “let me talk to your manager” doesn’t resolve a poor customer service experience. Then she’ll mail it — not by e-mail mind you — by way the United State Postal Service. Tags: branding , learning , strategy.

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CLO Magazine

JANUARY 9, 2017

“If you think about the Chinese culture with such a deep, deep reverence for learning and for self-cultivation, having access to learning so limited it probably shaped this hunger in me all my life,” said Tsai, vice president of human resources-enterprise learning at the St. Ecolab’s culture is also customer-focused, Tsai said.

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Diversity Training Performance Support Library CLO 32

CLO Magazine

MARCH 22, 2019

The global ride-hailing service will now offer access to a fully funded college degree for Uber Pro drivers — and their families. Howard’s vision for the company has always been about creating amazing interactions between customers and baristas,” Regier said. It was groundbreaking,” Regier said.

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Create Case Study Education Program 68

CLO Magazine

SEPTEMBER 13, 2021

At the time, she was working with Sure People, a people analytics platform, where she partnered with Juan Antonio Ruiz-Hau, Sure People’s head of content and learning strategy, to build the emotional intelligence of Sirtex’s workforce. everyone in the company will benefit from understanding our products and services,” he says.

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