The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. To read more see the whole guide “ The Three Levers of a Successful CLO ”.

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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

He and the training team reviewed hiring procedures and new bus operator training and found no obvious flaws. Fortunately, as 2013 approached, hiring slowed, giving Wiedecker and his team time to find a solution. As he settled into his new job, Wiedecker read Jim and Wendy Kirkpatrick’s book, “Training on Trial,” which inspired him to implement the Kirkpatrick training evaluation model at the MTA. Implementing the Kirkpatrick Model.


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CLO Symposium

Jay Cross

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. Norm Kamikow, Mike Prokopeak, and their team at Human Capital Media have a tradition of hosting great get-togethers at dynamite locations. It’s intended to underpin the dialog between CLO and executive management.

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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity. She and Alteri are also bringing their teams together to build out the company’s diversity and inclusion agenda.

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Meaningful training analytics: 1+2 ? 4

CLO Magazine

The missing link — Level 3: Behavior, in The Kirkpatrick Model — is where the value of training is created so the desired results are realized. Begin designing your program using The Kirkpatrick Model, known as the four levels of training evaluation. Regular schedule of team meetings.

It’s Time to Rethink the Value of Training and Development

CLO Magazine

Many rely on the Kirkpatrick Model , which offers four levels of evaluation: Level 1: Reaction – The degree to which employees find the training favorable, engaging and relevant to their jobs. However, using the Kirkpatrick Model to calculate not just the human benefit, but also the financial impact – the ROI – can prove difficult. The post It’s Time to Rethink the Value of Training and Development appeared first on Chief Learning Officer - CLO Media.

Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

Critical remarks have been placed at commonly used models to capture the added value of L&D, as Kirkpatrick’s model. This model (Kirkpatrick, 1998), has served as one of the most popular frameworks for evaluating training programs for the last decades. Overall, research finds that Kirkpatrick, Philips and other models measuring ROI, do not fit contemporary L&D due to a lack of attention for continuous learning. REFERENCES : Kirkpatrick, D.

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Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. Conflicting working styles across diverse teams.

The Cultural Revolution

CLO Magazine

Developing courses, implementing learning management delivery systems and running evaluations based on Don Kirkpatrick’s groundbreaking four levels of training occupies a large portion of their time. The CLO and L&D function is still tactical in 75 percent of the companies I talk with,” said Josh Bersin, principal and founder of Bersin by Deloitte. Thus, the L&D department needs to shift its mandate and the CLO role has to become more than a learning leader.

The Trailblazer Award

CLO Magazine

In an effort to assess and train 6,000 managers, Patricia Aquaro at BNY Mellon led a team to create EmpowerTheUser Simulations. After seeing the success of a 2015 session, “Managing Risk in Your Team,” BNY Mellon created its next program in 2017, Effective Risk Management for Managers, in three simulated sessions. Dell EMC Education Services then faced the challenge of having a globally dispersed team that must serve stakeholders efficiently.

Dive In

CLO Magazine

If you are evaluating your programs based on the 4-level Kirkpatrick Model, experiential learning’s participant engagement not only leads to high level 1 participant evaluations (reaction), but the increased retention and behavior change at one’s job have a huge impact on level 2, 3 and 4 evaluations as well (learning, behavior and results, respectively). Innovation: How did your team balance innovation with execution efficiency?

Free learning & development webinars for March 2017

Limestone Learning

Learn directly from Jim and Wendy Kirkpatrick, creators of the New World Kirkpatrick Model, how to start any training program right, so that value is built in and can effectively be demonstrated when it is complete. What Does It Mean for the Digital CLO? With globalization, competitive market environments, product innovation, and dispersed workforces, highly productive teams are integral to the success of any organization.

A Day in the Life of a Learning Objective

CLO Magazine

By evaluating the level of individual competency through learning measurement approaches from Kirkpatrick, Phillips or Brinkerhoff, learning leaders can assess the change in the organization’s capability. Individual and team effectiveness when implementing the new product or using systems support validates its use. Learning and development is a process not an event, and the one constant aspect of this scientific process is the learning objective.

A Ticket to a Better Life

CLO Magazine

For Alfonz Ruth, CLO for the District of Columbia Department of Transportation, education shaped his family’s dreams and enabled him to achieve his goals. ” Starting From Scratch Since he became CLO, Ruth has designed, built and implemented a new DDOT University, which helps develop the agency’s approximately 1,000 full-time employees. ” Fred Lang, president of Golden Pines Associates, a human capital consulting firm, and former CLO for the U.S.

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The Ultimate Glossary of eLearning Terms


CLO (Chief Learning Officer). The CLO is an executive-level employee in an organization who defines and leads the company’s learning and development strategy. Kirkpatrick Model. Learning and development is a subset of Human Resources (HR) that aims to improve the skills, knowledge, and performance of individuals and teams through training. Training professionals are now often required to demonstrate the ROI of learning programs and software to leadership teams.

Free learning & development webinars for August 2020

Limestone Learning

Their interactions with their employees greatly influence team engagement. By exploring how to make the most of the learning experiences you're offering your employees, you can empower your teams to grow and adapt to a continuously changing work environment.

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Kevin Bruny: Man of the People

CLO Magazine

” The Road to County CLO Bruny’s journey to the county was circuitous. In 2003, he was appointed to the county’s newly created CLO position, and became director for the county’s Center for Organizational Excellence. Learning effectiveness is measured using the Kirkpatrick model. Bruny and his team, she said, are “the front runners” of what local governments should be doing if they want to be successful.

LearnTrends: Backchannel

Jay Cross

What is distracting CLO's from taking ownership of it? mariancasey: Doesn't it require a team to accomplish this? Asif: Kirkpatrick talks about 'ROE -- return on expectations'. They are one central team but the bu funds the communicator for their group and that communicator is part of that bu's efforts - it's been really effective if you can make it happen. Moderator (Clark Quinn): how does this team get everyone working together optimally.