article thumbnail

12 Sales Coaching Tools for Onboarding and Upskilling Sales Reps

BigTinCan

Most discussions about sales coaching tools involve listing a bunch of options as though all sales coaching tools are the same thing. Broadly speaking, modern sales coaching tools fit into one of two categories: Direct Feedback: Provides performance feedback based on practice or live sales calls. Bigtincan Learning.

Sales 111
article thumbnail

10 Customer Service Coaching Tools

Ed App

It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Customer Service Coaching Tool #1 – EdApp. EdApp is a top-notch customer service coaching tool that boasts an expansive course library, complete with various customer care training courses. Key Features: .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Day 2 @LSCON, Nice keynote and I finally understand TinCan, Experience API, Scorm, ADL, IACC and CMI-5…….

Challenge to Learn

They have all spent 10.000 hours learning their craft. What makes people learn? You learn when you have to struggle. When you present someone with all complete crystal clear information, they will not learn. Making mistakes will make you learn, you need to push yourself to the limits, forcing mistakes.

ADL 146
article thumbnail

How do you build eLearning?

B Online Learning

What is the learning outcome your client wants you to achieve, or the problem that needs to be solved? If LMS, is it SCORM 1.2, SCORM 2004, Experience/TinCan API? Should it be facilitated via coaching and mentoring? We draft our learning and program outcomes. What is the goal of the course? On the road?

article thumbnail

Aligning eLearning Levels of Interactivity with Articulate 360

B Online Learning

Interactivity is the key that keeps the learner’s interest, and assists them in embedding new knowledge once they have completed a learning module. It also helps to make the e-learning experience a little more fun! What are the expected learning outcomes? They say for eLearning to be engaging, it needs to be interactive.

article thumbnail

What is mobile learning? (M-learning)

Docebo

Now, we’re sold things by social media influencers instead of billboard ads, learn by listening to podcasts instead of sitting in classrooms, and read the news on our phones during our morning commute rather than flipping through a physical newspaper. The definition of mobile learning. Advantages of mobile learning in the workplace.

article thumbnail

Why do searches on e-Learning terms drop dramatically?

Challenge to Learn

Searches on Google on some e-Learning related terms are dropping year by year: searches on Instructional design for example dropped by 80% since 2005. On SCORM the drop is 83%. Is this a decline in interest for e-Learning or is a signal for something else? I do not believe it is a declining interest in e-Learning.

Search 169