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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. Of course, it didn’t exist. The support section of the site did list the error codes, but numerically, not by icon. And, as always, the text.

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. Of course I’d been to the office a few times for interviews, but it is a 45 minute drive with plenty of tricky turns. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Benefits of Performance Support.

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How to Identify a Good eLearning Development Company for Custom Solutions

IT Training Department Blog

There can be a lot of power behind a quality eLearning course tailored to your specific needs. Do you choose an eLearning development company specializing in your industry or perhaps on the topic for which you want a course developed? eLearning isn’t always the solution to workplace issues. Specializing in Industry or Subject?

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Driving Performance with a Self-Paced Learning Program

Infopro Learning

Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Employees need to be equipped with the right set of knowledge and skills to fully contribute to organizational performance. Solution Highlights.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Performance Ecosystem Maturity Model

Clark Quinn

And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. And, of course, the prose (and the diagram): Script. We then consider going beyond the course to times when knowledge can be in the world, not in the head. At least not in full.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.