Ed App

JANUARY 28, 2019

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started.

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CourseArc

MARCH 13, 2020

We will publish a blog post featuring rapid development tips focused on transitioning from face-to-face/in-person instruction to online learning. Check out our Knowledge Base We are committed to maintaining the same high level of service and support that our customers are accustomed to. The CourseArc Team.

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TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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Custom Education Content TechSmith 92

IT Training Department Blog

SEPTEMBER 11, 2023

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. There are lots of issues with turnover and consistency.

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TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Tips for creating “findable” videos. At a glance.

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Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Custom course development.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Lambda Solutions

JULY 5, 2023

Choose a name for your site and customize its appearance. Customizing and Personalizing Your Moodle Site: Themes and layouts: Choose from a variety of themes to customize the appearance of your site. Customize colors, fonts, and logos to match your branding.

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Kitaboo

APRIL 23, 2024

Here are some tips on creating robust employee training videos and choosing the right software to enhance employee development. They are customized for different departments, ensuring that employees gain comprehensive knowledge. Consider scalability and customization options to accommodate future growth.

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CourseArc

APRIL 27, 2017

Here, you’ll see: Options to customize variables for the block (at the top). For more how-to guides about editing content blocks, check out the list of tips in our knowledge base. If you’re not currently a CourseArc customer, get started today with our free trial and see what you can create!

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EthosCE

JUNE 10, 2020

Here are tips to help you retain your medical CE learners using the right Learning Management System (LMS). Tip 1: Develop CE Courses That Engage and Inspire Learners and Increase Knowledge Retention. Tip 2: Offer Much More Than Textbooks and PDFs. Tip 3: Create and Develop Any Credit Types, Including Credit Hours.

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CourseArc

APRIL 28, 2017

Also, check out our tips for making mandatory compliance training more enjoyable and easier to remember.). For more how-to tips on this student reporting feature, please visit our knowledge base. If you’re not currently a CourseArc customer, get started today with our free trial and see what you can create!

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Performance Support Compliance Training Performance Analytics 183

Docebo

SEPTEMBER 27, 2016

Here are 7 tips and tricks for creating microlearning materials for your bite-sized eLearning program: 1. For example, posting a link to a noteworthy eLearning article or video will give online learners the chance to expand their knowledge base. Stick To One Subject. Design A Microlearning Road Map. START A TRIAL.

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Social Networks Performance Support eLearning Strategy Performance 100

OpenSesame

AUGUST 26, 2016

Acquire Knowledge. Building a varied and detailed knowledge base is very important to being a competent applicant. If a prospective employee can demonstrate a wide breadth of knowledge in topics that are both directly related and tangential to a job, it shows that he or she is willing to take initiative and be flexible.

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Mike Taylor

JANUARY 19, 2024

You don’t have to start from scratch or spend endless resources – just use a bit of ingenuity and follow Wistia’s tips. Tech Tools & Tips If tools are your jam, check out my new Work Smarter newsletter. Access valuable insights and actionable takeaways to help you plan and execute your next eLearning project.

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Diversity Training Video Cognitive Newsletter 59

Cloudshare

APRIL 2, 2020

The following is an overview, with each section supported by a “case in point” – real-world examples of customer successes in this realm. And resources such as videos, PDFs and knowledge base articles can be made instantly accessible to everyone who needs them. WEBINAR 7 Tips for Remote Training. Any time, anywhere.

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DigitalChalk eLearning

MARCH 23, 2015

All it requires is a click and some dragging and your elements will be arranged in a custom order. You can also custom arrange how the courses are viewed in the users catalog – check out this blog post to see how to do that. The post Back to Basics: Arrange Elements in Custom List appeared first on.

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DigitalChalk eLearning

APRIL 13, 2015

DigitalChalk has added a brand new field to certificates that allow you to customize them more than ever before. DigitalChalk has added this field to allow you to create custom numbers to be generated for each student that completes the course. The post Enhanced Feature: Create Custom Certificate Numbers appeared first on.

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KnowledgeCity

MAY 31, 2022

For many organizations, virtual meetings are the only way to effectively communicate with employees and customers around the world. The following are some tips for preparing your online presentation: Analyze Your Audience. There’s no denying the convenience of online meetings. Bureau of Labor Statistics (BLS) report.

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KnowledgeAnywhere

MAY 8, 2023

From choosing a system without technical support to neglecting to ask the correct demo questions, we'll provide practical tips and examples to help you make an informed decision when selecting the best learning system for your company's needs.

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Learning System Diversity Training System Companies 75

DigitalChalk eLearning

JANUARY 5, 2015

There are two options: alphanumeric and custom. This opens a new window for you to select either alphanumeric or custom. The custom option will allow you to arrange the courses however you’d like them. How do I create a custom arrangement? The post Quick Tip: Arrange Your Courses appeared first on.

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anewspring

AUGUST 3, 2021

Three forms are discussed in more detail in the webinar based on the votes of the participants. E-learning, gamification and knowledge-based interactions are discussed and tips shared. Rob Hubbard of course gives tips on how to get the best out of it. » Activate knowledge with interaction.

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TechSmith Camtasia

MAY 3, 2021

Download a free trial of Snagit to start using the tips in this blog post! Customer and product research. This tip builds on the last one, except I am now suggesting, with proper permission, that you record calls with customers. Product demos for sales and customer experience. Retain organizational knowledge.

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Hurix Digital

JUNE 21, 2019

It can, in fact, become a knowledge base for the organization. If a potential customer comes and asks questions to your employees about a service, would they be able to answer? Following tips will focus on employees’ personal growth, which is aligned to company growth. . Other Tips to Consider.

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learnWorlds

JULY 17, 2023

In this article, we unveil a treasure trove of invaluable tips and ready-to-use ChatGPT prompt examples to help you build online courses that exceed your client’s expectations. ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts.

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WhatFix

FEBRUARY 2, 2023

With a solid program in place, you can ensure your team has the knowledge and skills needed to provide efficient, reliable, and cost-effective services to your customers. This type of training typically focuses on topics such as inventory management, supply chain management, freight management, and customer service.

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Lemonade

JULY 20, 2020

This has caused organizations significant challenges because they need to re-think daily tasks to keep health and safety at the top of mind while still maintaining positive customer experiences. Roleplay customer interactions with a mask on or behind a plexiglass barrier. Practice how to answer customer's questions on new procedures.

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Change Help Games Gartner 80

Mike Taylor

JANUARY 6, 2023

Creating Custom Graphics in PowerPoint with Kevin Thorn. Tired of paying for custom graphics or struggling to find the perfect image online? In this TLDC webinar, Kevin Thorn shows how anyone can use PowerPoint to make custom graphic elements that will elevate any project. Tech, Tools & Tips. Learn more →. Phosphor.

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PowerPoint Content Design Newsletter 52

DigitalChalk eLearning

FEBRUARY 9, 2015

Click on the custom option and you will be able to add the image. Don’t forget to check out our knowledge base if you have other questions, or feel free to contact our support team at 877-321-2451 opt. The post Quick Tip: Adding a Thumbnail to a Course Offering appeared first on. 2 and support@digitalchalk.com.

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Tips Course Tutorial Specialist 40

Knowledge Guru

AUGUST 23, 2017

Customize your game. Access Knowledge Base resources. Your profile shows the date your Knowledge Guru subscription expires and allows you to change your email and password. Knowledge Base Help and Support. This menu option contains a link to the Knowledge Base as well as to Support.

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Player Statistics Summary Knowledge Base 0

Mike Taylor

MAY 28, 2021

Last week’s most clicked item: Animation in eLearning: PowerPoint Tips and Tricks. They also found that during the experiment, when the vast majority of customers turned to customer service instead of the community, the satisfaction scores of customers plummeted to one of the lowest levels on record. Tools & Tips.

Blended Learning 52

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Appsembler

JULY 17, 2023

By the end of this article, you’ll gain valuable insights and practical tips to make an informed decision that aligns with your organization’s learning goals. Additionally, assess the vendor’s customization and integration options to ensure their LMS can adapt to your organization’s unique requirements seamlessly.

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vendor LMS Case Study HIPAA Training 52

Yukon Learning

JUNE 15, 2023

Most commonly, the guiding standards will be the Web Content Accessibility Guidelines, or WCAG , which are the globally accepted standards for web-based accessibility. Tip: You may also hear the term “ 508 Compliance.” In either case, make sure the language and references you use are understood by those who’ll be using the checklist.

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eLearning 24-7

MARCH 6, 2023

” If I was a vendor, like Workato, that connects APIs, and right now has a growing customer base with learning system vendors, I’d be paying attention to GAI offerings that just by developing code, could do the same thing (at a cheaper price point, let alone free). Can we do it today?

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Digital Learning Technologies Technology vendor 84

Plume

DECEMBER 8, 2021

Worse still, when a surge of new users sign up from a particularly effective marketing campaign, everything and everyone begins to crumble under the pressure, meaning unhappy customers and unhappy team members. To combat this, consider building a custom dashboard interface that your clients can access. Let’s see how it works.

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WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

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TOPYX LMS

JULY 24, 2017

7 Tips to Create Personal Learning Paths in eLearning states, “Each eLearning activity gives (learners) a better understanding of the topic, and gives eLearning professionals the opportunity to pinpoint the individual’s learning style and needs. The best thing about online learning paths is that they are personalized.

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The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 5, 2023

“If you don’t take care of your customer, your competitor will.” – this famous saying by Bob Hooey hits right where it should. After all, customers are the most crucial part of your business. Hence, managing your customer relationships efficiently is essential for the success of your online business. Aren’t they?

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