Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

Conversation 52

Conversation Performance Support Performance Learner 52

Wahoo Learning

APRIL 2, 2024

Some of the most common organisational objectives for channel businesses are increasing revenue, market share, customer satisfaction, and customer retention, but whatever the goals of your business are, your channel partner network should support your efforts to achieve them.

Strategy 79

Strategy Metrics Picture Sales 79

Wahoo Learning

MARCH 20, 2024

You need to showcase how Wahoo Learning can support your organisation’s short and long-term objectives. To help you demonstrate the value of partnering with us, here are some practical tips to help support your business case. How does an LMS (and online training program) support their key objectives? What are their drivers?

Compliance Training 93

Compliance Training Diversity Training Performance Support Outsource 93

Wahoo Learning

MAY 25, 2023

The primary goal of distributor training is to enhance the overall performance of your distribution network, leading to increased sales, improved customer satisfaction and a stronger brand image. Loyalty between supplier and distributor is also improved when the distributor is supported and goals are aligned.

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

learnWorlds

JULY 8, 2022

Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others. Satisfied customers are also more likely to return after making a big purchase and become loyal supporters of your brand. Decreased customer churn.

Custom 52

Custom Metrics Business Score 52

Wahoo Learning

JULY 4, 2023

By equipping channel partners with the necessary knowledge and skills, organisations can accelerate the onboarding process, enabling partners to sell and support their products and represent their brand effectively. Assist selling and promotion The next stage is fully supporting partners throughout the collaborative sales process.

Metrics 52

Metrics Performance Support Sales Guidelines 52

Wahoo Learning

NOVEMBER 10, 2022

End customers often need more than just a manufacturer within the buying process, especially on a larger or global scale. Extra touch points with information, use cases and feedback are required, alongside installers, distributors, integrators and consultants – all providing invaluable support in the delivery of the product or service.

Sales 52

Sales Guide Metrics Performance Support 52

WhatFix

MAY 11, 2023

As technology changes daily, employees expect their organizations to support them with continuous informative training programs to keep them updated with the latest industry processes, trends, and technologies. Workplace training enables employees to gain the knowledge required to perform their duties while contributing to their organization.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

SweetRush

OCTOBER 31, 2023

That’s how we’ve developed our reputation for saying, “No headset? Thanks to our leading-edge LMS Integration Tool (known to fans and friends as LIT), your WebXR experiences can live in, and launch from, your LMS—all while gathering, storing, and displaying the learner performance data you and your stakeholders care most about.

Authoring Tools 52

Authoring Tools Content Blended Learning Simulations 52

CLO Magazine

FEBRUARY 13, 2017

Nguyen is the vice president of learning and performance at Sears Holdings Corp. In its results release, Sears Holdings Chairman and CEO Edward Lampert said the company would continue its cost reduction measures and improve its gross margin performance. It includes two data-driven tools, Segno Expertise and Segno Reputation.

Association Learning Management System 54

Association Learning Management System Diversity Training Metrics Reputation 54

Paradiso Solutions

MARCH 7, 2024

It makes learning more engaging and accessible by providing opportunities for interaction and support. Features such as AI-driven content suggestions, adaptation to strengths and weaknesses, and educator empowerment for personalized support contribute to this tailored learning experience.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Diversity Training 52

Coreaxis

OCTOBER 4, 2023

For instance, instead of spending hours reconciling financial statements or processing payroll, your internal team can concentrate on developing new products, improving customer service, or expanding into new markets. This level of technological sophistication may be difficult and costly to replicate in-house.

Outsource 52

Outsource Teams Compliance Training Expertise 52

Talented Learning

NOVEMBER 20, 2018

This wasn’t the first impression we expected from a reputable, high-end winery. Plus, there’s an incalculable cost to the winery’s reputation. Winery Visit 2: Customer Experience Makes All the Difference. It’s actually about leveraging existing resources to improve employee performance.

Custom 84

Custom Business Blended Learning Compliance Training 84

Acorn Labs

JUNE 5, 2022

It’s not just performing annual reviews. At the highest level, employee development is the process of improving and refining employees’ existing skills while developing new ones that support organisational objectives. When executed correctly, it can fortify the employee lifecycle, business outcomes, company culture and reputation.

Learner 52

Learner Metrics Culture Benefits 52

Academy of Mine

MAY 30, 2023

Secure Environment Working with an LMS at risk for security breaches could ruin your business’s reputation and employee’s learning experiences. If you install an on-premise LMS onto your systems, you would need a technical support team to maintain the software and fix any bugs. Pros Round-the-clock support. 30-day free trial.

LMS 40

LMS Learning Management System Authoring Tools System 40

CLO Magazine

MAY 9, 2013

CLOs, HR directors, and operations and innovations teams across various industries are integrating gaming into learning and development strategy to drive performance, highlight achievement and boost engagement. Gamification gives employees the power to actively gauge their performance. But gamification is more than newfangled training.

Gamification 85

Gamification Metrics Player Games 85

CLO Magazine

MARCH 30, 2011

Bill Whitmore, CEO of AlliedBarton Security Services began the morning with a keynote on how to drive business performance through leadership branding. He mentioned leaders should be expected to drive performance and deliver people and that a brand is a reputation created by behaviors.

Diversity Training 48

Diversity Training Metrics Leadership CLO 48

learnWorlds

MAY 3, 2022

Similarly, when you deploy training, whether it’s employee training or a customer education program , you need to evaluate whether it has brought the desired business results. In the case of customer training, Key Performance Indicators (KPIs) provide a reliable evaluation system that can measure its impact on your business.

Metrics 52

Metrics Diversity Training Compliance Training Custom 52

Paradiso

SEPTEMBER 12, 2023

For instance, businesses can benefit from company policy training to maintain a cohesive image and protect their brand reputation. Support Services: Choose an LMS vendor that offers excellent customer support. Detailed Progress Tracking: Access real-time engagement and performance data.

Compliance Training 91

Compliance Training Compliance Harassment Training HIPAA Training 91

learnWorlds

MAY 17, 2023

When approached methodically and with a forward-looking mindset , employee upskilling can make a huge difference and help the finance sector pick up the pace and stay at the forefront of technological innovations and guarantee superior customer service. Let’s see these benefits before specifically addressing the financial sector.

Compliance Training 52

Compliance Training Cyber Security Training Diversity Training Program 52

Avilar

APRIL 20, 2022

Upskilling training can close your organization’s skills gaps around the global online realities of ordering, customer service, meeting facilitation, team and employee management, marketing, sales, and more. A skills assessment is simply an evaluation of an individual’s ability to perform a specific skill or set of skills.

Assessment 80

Assessment Skills Tools Metrics 80

STRIVR

JULY 13, 2022

And even in lower-stakes scenarios such as customer service, you pay a price for letting inexperienced associates “practice” live on the job. That price might be your reputation, customers, or simply inefficient work. Curious to read more about how Strivr’s platform supports learning by doing?

Benefits 52

Benefits Brain Apple Metrics 52

Inquisiq

FEBRUARY 22, 2022

Whether it’s turning your sales team into experts on your products or ensuring your customer service representatives have everything they need to succeed, corporate training is a key part of business success. Customer Service Training. In short: yes!

Diversity Training 52

Diversity Training Compliance Training Blended Learning Develop 52

Inquisiq

FEBRUARY 22, 2022

Whether it’s turning your sales team into experts on your products or ensuring your customer service representatives have everything they need to succeed, corporate training is a key part of business success. Customer Service Training. In short: yes!

Corporate eLearning 52

Corporate eLearning Diversity Training Compliance Training Blended Learning 52

Paradiso Solutions

NOVEMBER 3, 2023

It’s all about giving employees the right skills and knowledge to offer top-notch food and drink services to customers. It covers various areas like customer service, menu expertise, serving wine and beverages, and general service manners. Here are some strategies to achieve this.

Compliance Training 52

Compliance Training Services Tips Metrics 52

Wahoo Learning

DECEMBER 1, 2022

Monitor and track learner performance. Ongoing maintenance and support costs – how will you maintain your LMS and offer the necessary support to users and learners? Delivering compliance training via an LMS minimises risk, creates an audit trail and safeguards reputation. Increase reach. Improve retention rates.

LMS 98

LMS Learning Management System Compliance Training System 98

Jay Cross

DECEMBER 1, 2008

job, regardless of their performance. No customer service at all! when called their customer service, the rep said 20% of bags are left behind to make weight on flight even! It gives all of us a BAD reputation. It’s situations like this that give Air India a bad reputation. what????!!!

Classes 36

Classes Issue Services Customer Service 36

Jay Cross

NOVEMBER 28, 2008

job, regardless of their performance. No customer service at all! when called their customer service, the rep said 20% of bags are left behind to make weight on flight even! It gives all of us a BAD reputation. It’s situations like this that give Air India a bad reputation. what????!!!

Classes 36

Classes Services Customer Service Write Blog 36

Jay Cross

JUNE 28, 2009

The pressure is constantly on to meet quarter-to-quarter revenue and earnings targets that in turn accentuate the need to take decisions that support achieving those targets. In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII).

ROI 66

ROI Social Networks Network Authoring Tools 66

Ed App

JANUARY 4, 2021

Real-time tracking of learner use and performance. A variety of analytic tools reflects your trainees’ performance in global as well as drilled-down versions. A top-level LMS comes with a free library of reputable, thoughtful, expertly-designed courseware. Reporting analytics to measure course effectiveness. Makes sense.

Association Learning Management System 52

Association Learning Management System LMS Learning Management System System 52

learnWorlds

MAY 11, 2023

The med tech industry is a highly lucrative field that heavily relies on innovation, brand reputation, and stringent safety regulations and quality standards that are subject to frequent changes. Balancing the demands of the industry with the need to maintain your company’s reputation and avoid hefty fines can be a daunting task.

Compliance Training 52

Compliance Training Enterprise Diversity Training Metrics 52

learnWorlds

MAY 11, 2023

The med tech industry is a highly lucrative field that heavily relies on innovation, brand reputation, and stringent safety regulations and quality standards that are subject to frequent changes. Balancing the demands of the industry with the need to maintain your company’s reputation and avoid hefty fines can be a daunting task.

Compliance Training 52

Compliance Training Enterprise Diversity Training Metrics 52

Avilar

JULY 11, 2018

Yet many government services have notoriously poor reputations for service delivery, fraught with long lines, long “hold” times, and long waiting periods for application results. What level of service do citizens expect? Raising the Bar on Citizen Customer Service. Informed Support.

Customer Service 40

Customer Service Services Custom Metrics 40