Jigsaw Interactive

JULY 15, 2021

Even though virtual training can save a large amount of that time and effort by eliminating travel, room setup, food preparation, etc., Successful learning is highly dependent on the virtual training software and platform you choose, and a great solution includes high-quality, responsive customer service.

Customer Service 52

Customer Service Quality Services Custom 52

Docebo

MAY 13, 2016

How To Improve Customer Service With Online Training. The quality of your customer service has the potential to make or break your business. A negative experience can lead to bad word of mouth, unfavorable online reviews, and high customer complaint rates. Use branching scenarios to improve customer interactions.

Customer Service 100

Customer Service Services Custom Simulations 100

Hurix Digital

OCTOBER 18, 2023

Augmented Reality (AR) and Virtual Reality (VR) are not new concepts. These technologies have led to a paradigm shift for finance teams in multiple ways by creating advanced tools for various processes like data visualization, risk assessments, market analysis, etc. But not much is said about what AR & VR in finance has achieved.

Augmented Reality 40

Augmented Reality Simulations Teams Virtual World 40

Learning Pool

DECEMBER 7, 2020

We’re very proud at Learning Pool to have been named as having the Best Marketing Team in the 2020 International Brilliance Awards, triumphing in a tough category, over an impressive global shortlist. I am so proud of the entire team. Many of the world’s largest and most famous companies have won BOC Brilliance Awards.

Market 93

Market Teams Brandon Hall Oracle 93

Fly Plugins

DECEMBER 5, 2023

In the fast-paced world of online education, it’s essential to stay ahead of the curve and anticipate the needs of learners in the up coming year. Also in an increasingly interconnected world, cybersecurity is of paramount importance especially for business owners. This skillset extends into the WordPress community.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

STRIVR

NOVEMBER 8, 2021

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. Your customer interaction training must be tied to your overall business strategy.

Custom 102

Custom Customer Service Virtual World Services 102

BigTinCan

SEPTEMBER 15, 2021

Working in or leading medical device sales teams is not for the faint of heart. Apart from these changes, world events, natural disasters, or other events can disrupt you and your customers, like the COVID-19 pandemic, hurricanes, accidents en route to your sales call, and more. . Leverage Virtual Communication.

Sales 105

Sales Teams Tips Compliance Training 105

learnWorlds

JULY 31, 2023

Typical examples include online discussions and team group projects , often paired with a reward system to make things more interesting. Prepare employees for work situations Collaborative exercises are the best way to prepare employees for real-world work situations by exploring different scenarios and simulating dialogues.

Collaborative Learning 52

Collaborative Learning Activities Collaboration Teams 52

KnowledgeCity

JANUARY 10, 2024

Etiquette training can help new hires understand the company culture and expectations, helping them smoothly integrate into their teams. By learning these skills early on, new employees can establish themselves as competent and professional team members, which could lead to career advancement opportunities in the future.

Companies 98

Companies Compliance Training Social Media Training 98

SweetRush

SEPTEMBER 14, 2023

SweetRush leverages its expertise in immersive learning, game design, and simulations to create effective, engaging experiential learning solutions for world-class clients. Our work with clients creating custom solutions for talent empowerment and people success has earned us gold awards from our peers and high rankings on top industry lists.

Providers 75

Providers Diversity Training Brandon Hall Simulations 75

SweetRush

NOVEMBER 30, 2023

The Bridgestone team’s embrace of gamification, immersive technologies, and innovative mobile learning modalities proves that sales, product, and customer service training can be not only engaging and fun but also a competitive differentiator within a crowded marketplace,” shares SweetRush Solution Architect Danielle Silver.

Sales 82

Sales Innovation Brandon Hall Program 82

Infopro Learning

APRIL 3, 2023

Training and development have become more important in today’s fast-paced business world. Training delivery means providing training to learners through various channels and formats, such as classroom training, virtual instructor-led training (VILT), eLearning, and on-the-job training. Billion by 2028.

Roles 221

Roles Blended Learning Training Train 221

Play.ht

APRIL 15, 2024

Conversational AI is changing how we interact with the world around us, and nowhere is this impact more pronounced than in the insurance industry. This allows virtual assistants to understand and respond to human speech just like a person would. This saves money on hiring and training.

Conversation 40

Conversation Benefits Customer Service Virtual World 40

Thinkdom

JANUARY 29, 2024

This accelerated the trend of remote work, reshaping traditional workplaces all around the world. The Evolving Landscape of Remote Work In the post-pandemic world, remote work is witnessing a surge, with 12.7% So, mobile learning isn't just good for business, it's good for keeping the team together and getting more done.

Diversity Training 103

Diversity Training Mobile Learning Mobile Corporate eLearning 103

Roundtable Learning

JULY 24, 2023

Extended reality (XR) is a universal term inclusive of immersive learning technologies including virtual reality (VR), augmented reality (AR), and mixed reality (MR). These technologies extend reality by adding to or simulating the real world through digital materials that learners can interact with.

Augmented Reality 52

Augmented Reality Simulations Diversity Training Leadership 52

Roundtable Learning

JULY 24, 2023

Extended reality (XR) is a universal term inclusive of immersive learning technologies including virtual reality (VR), augmented reality (AR), and mixed reality (MR). These technologies extend reality by adding to or simulating the real world through digital materials that learners can interact with.

Augmented Reality 52

Augmented Reality Simulations Diversity Training Leadership 52

eLearningMind

FEBRUARY 29, 2024

Reduced costs Let’s kick things off with a real-world scenario. It’s cost-effective because you can deliver training virtually, without the hefty expenses. In the world of eLearning, multimedia materials rule the roost. Reduced costs and multimedia materials are the ultimate tag team. The best part?

Compliance Training 52

Compliance Training Diversity Training eLearning Strategy Benefits 52

MobileTrain

APRIL 11, 2024

But how can AI be integrated in the world of HR? Increases Employees Engagement By utilizing AI chat functionality, teams can gather and discover employees’ priorities and concerns, enabling them to address feedback effectively. This allows HR teams to tailor engagement strategies and address potential issues proactively.

Integrate 52

Integrate Technology Predictions Performance Support 52

Instancy

AUGUST 9, 2023

As a result, businesses are always on the lookout for new methods to combat these challenges and produce effective educational opportunities for their employees. Virtual reality (VR) technology integration in corporate training is one such innovative approach. Virtual reality (VR) has a lot of potential uses in business training.

Corporate eLearning 52

Corporate eLearning Simulations Diversity Training Virtual World 52

Roundtable Learning

APRIL 22, 2021

By 2030, 23 million jobs worldwide are set to use virtual reality (VR) or augmented reality (AR) for training, meetings, or customer service purposes. At Roundtable Learning, we develop custom VR training programs tailored to an organization’s learning needs. What Is Virtual Reality Training?

Examples 98

Examples Simulations Diversity Training Metrics 98

Roundtable Learning

JUNE 23, 2022

Full VR allows a person with a headset to move freely within a virtual environment. The goal is to replicate real-life as closely as possible so that learners gain the necessary skills needed to perform their daily tasks without making mistakes in the “real” world. . Example: VR Training For Customer Service.

Benefits 97

Benefits Training Train Virtual World 97

Time to Know

AUGUST 11, 2023

Mostly in customer-facing roles such as servers, bartenders, housekeepers, and front desk staff. Requiring team members to be knowledgeable and skilled in various areas is vital. Training schedules regularly include workshops on customer service, product knowledge, and regulatory compliance.

Diversity Training 52

Diversity Training Compliance Training Customer Service Pattern 52

STRIVR

NOVEMBER 11, 2020

Upskilling managers is essential to team and business success. Managers often lack experience in one or more of the soft skills that lead to team success. Some companies are starting to invest in virtual training events. So, that’s when we considered Virtual Reality. Building soft skills in the workplace with VR.

Skills 98

Skills Simulations Management Virtual World 98

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. These courses cover fundamental knowledge that your team will need to operate your hotel as effectively and as safely as possible.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

STRIVR

FEBRUARY 18, 2021

With Virtual Reality as a training tool you can teach employees the skills they need before they come face to face with an angry customer or disenfranchised employee. This type of training, called Immersive Learning , allows employees to skillfully practice difficult conversations before they happen in a real-world environment.

Conversation 98

Conversation Tools Virtual World Training 98

STRIVR

SEPTEMBER 10, 2020

She believes that customer experience is at the heart of everything Verizon does. In the webinar, Cleo shares intimate details about Verizon’s path to a transformed customer experience using Virtual Reality training to build the empathy and de-escalation skills of call center associates. WATCH ON-DEMAND.

Director 52

Director Global Customer Service Virtual World 52

Brilliant Teams

OCTOBER 4, 2023

Virtual Reality (VR) and Augmented Reality (AR) Immersive gamification takes eLearning to the next level by leveraging technologies like VR and AR. VR immerses learners in a virtual environment, while AR overlays digital elements onto the real world. Real-World Applications 7.1 Immersive Gamification Elements 4.1

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

STRIVR

JULY 20, 2021

One exciting technology to position the worker to succeed is Virtual Reality (VR). VR has taken the HR world by storm. Even with the significant changes to how our world works, VR is a cornerstone of corporate learning today and a foundation for where things are headed. Onboarding new employees at scale.

DDI 105

DDI Diversity Training Behavior Cognitive 105

Epilogue Systems

JANUARY 22, 2024

By simulating real-world situations, training simulators enable learners to gain hands-on experience without the consequences of real-world mistakes. Setting clear goals based on these objectives enables L&D teams to design more effective training strategies. But its impact goes beyond just button-mashing.

Simulations 59

Simulations Training Train Mash-up 59

Aptara

SEPTEMBER 27, 2023

In today’s rapidly evolving world, traditional methods of learning are being revolutionized by immersive learning techniques. Immersive learning combines cutting-edge technologies, such as virtual reality (VR), augmented reality (AR), and gamification , to create engaging and interactive training experiences.

Simulations 52

Simulations Technology Augmented Reality Authoring Tools 52

Roundtable Learning

JULY 20, 2021

For example, an employee may work in an entry-level position in customer service and want to become an upper-level manager. Fill out and submit the requisite new club forms to World Headquarters. Learning programs could instruct learners in a variety of topics, from technical and safety training to customer service training. .

Education 98

Education Organization Culture Virtual World 98

CLO Magazine

SEPTEMBER 27, 2021

But when it comes to virtual reality and augmented reality training, it’s hard to think of a more appropriate use of the term. Augmented reality, which overlays virtual objects onto a real-world environment. Mixed reality, which not only overlays, but anchors virtual objects to the real world. Myth 1: It’s a fad.

Augmented Reality 116

Augmented Reality Virtual World Training Train 116

Webanywhere

AUGUST 23, 2023

In the world of Learning and Development (L&D), a diverse range of roles plays a pivotal role in shaping the growth and transformation of organizations. Sales Training Specialist: Designs and delivers training tailored to sales teams, focusing on product knowledge, negotiation skills, and sales techniques to improve performance.

Corporate Learning 52

Corporate Learning Roles Job Diversity Training 52

Tesseract Learning

MAY 10, 2022

Summary: Virtual Reality (VR) is revolutionizing corporate training. Virtual Reality training courses provide personalized, hands-on training and prepare the staff for the moment of need. This article will focus on the retail sector to understand the scope of Virtual Reality in corporate training. Jenny: Yes, a virtual one.

Simulations 52

Simulations Industry Brandon Hall Virtual World 52

Hurix Digital

JULY 20, 2023

Remote work, virtual meetings, and online learning are no new phenomena and greatly impact how we work, learn, and socially interact with others. Virtual and Augmented Reality 5. The global pandemic of COVID-19 shook us to our core and led to significant changes in our daily lives. Table of Contents: What is Web Accessibility?

Web 98

Web Trends Augmented Reality Cognitive 98

Play.ht

APRIL 15, 2024

This keeps your business available to potential buyers all the time, greatly improving customer service and giving you more time to focus on sealing deals. Good training lets me and my team get the most out of our AI tools, which could really help your real estate business. Virtual Staging AI has become a vital tool for agents.

Compliance Training 40

Compliance Training Predictions Virtual World Diversity Training 40

CLO Magazine

JULY 19, 2021

At Aspen Dental, meeting the needs of doctors is at the heart of every learning decision the leadership team makes. “If KPIs are reviewed regularly and the L&D team is held accountable to the business performance. Mentoring via virtual reality. The only way to do that is with a great learning program.”. Building leaders.

Learning Environment 92

Learning Environment Environment Create Blended Learning 92