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How to Create a Successful Customer Service Training Program

Infopro Learning

Implementing customer service training programs is a sure-fire way to ensure that your organization’s customer service team provides outstanding services. However, there is hardly any ‘one-size-fits-all’ solution when it comes to customer service training programs. Understand Your Customers.

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10 Effective Examples of Membership Sites

LearnDash

Better Sheets Better Sheets helps folks master Google Sheets by providing templates and formulas for expert-level sheets. Their programs are centered on the belief that real-world knowledge and application are key to learning, and they’ve created a collaborative education program to do just that. Talk about a compelling lead!

Site 249
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How to Create a Niche Education Facilitator Program

LifterLMS

She highlights the need of specific programs and qualified facilitators in this specialty to help preteens navigate these difficulties and acquire critical SEL skills. In response to the niche’s need for current and easily accessible information, Barbara decided to make the facilitator training program available online.

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Help! This Subject Matter Expert Needs to Build E-Learning

Rapid eLearning

And because of this, subject matter experts build a lot of e-learning courses. Subject matter experts have experience and depth of knowledge. However, subject matter experts can often be too close to the content. Also, to a subject matter expert, everything is important. “We have a new software program.”

Expert 113
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Choosing the Right Technology for External Training

In this eBook, the experts at Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program. Download the eBook today to learn about relevant integrations, content discovery, e-commerce functionalities, and more!

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9 Planning Steps for Your Virtual Learning Program

Learning Rebels

(First posted on Linkedin) As the need for widespread social distancing increases, the need to move from traditional training to a virtual learning program is becoming more the norm. We know (or should know) that preparing for a virtual learning program (VLP) is quite different from planning for Instructor-led Training (ILT).

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Learning Measurement: Top Tips From Industry Experts

Talented Learning

But now, employee and academic learning professionals are also just as interested in results-driven instructional strategies and programs. The post Learning Measurement: Top Tips From Industry Experts appeared first on Talented Learning. The need for accountability has always been the lifeblood of extended enterprise education.

Expert 83
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.