Lurking is Not a Static State

ID Reflections

I have recently taken on enterprise community facilitation and was curious to see how people are interacting on our enterprise collaboration platform. This is especially true of communities in enterprises. lurking KM sharing communities of practice Collaboration

User Profiles: Spanning Structural Holes

ID Reflections

Enterprise Collaboration Platforms and User Profiles Fast forward to the 21 st Century! Many forward looking organizations have already embraced the idea of social business (I will leave that for another post) and invested in high-potential enterprise collaboration and learning platforms.

Trending Sources

KM 2.0, Enterprise 2.0 & eLearning 2.0 Worlds Getting Closer

Tony Karrer

relates to KM 2.0 and Enterprise 2.0 - certainly there is a LOT of cross-over between what's being discussed. Well funny enough, it turns out that: DevLearn 2007 & KM World 2007 are both in San Jose, Nov. Maybe we can recruit some of the KM bloggers who are attending to come join us for Beer and Bloggers on Nov. For a while, I've been trying to figure out how eLearning 2.0

Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. Today, Enterprise 2.0

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Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

KM will quietly die, and SM will win the soul of Enterprise 2.0, with the Gen X leadership quietly slipping the best of the KM ideas into SM as they guide the bottom-up revolution." See, KM vs. Social Media: Beware the Warmongers. Korean Soon Du Bu.

Is Enterprise 2.0 a crock?

Jay Cross

Yesterday I attended the Enterprise 2.0 Next up was a panel session entitled “Is Enterprise 2.0 None of them thought Enterprise 2.0 The panel addressed Enterprise 2.0’s Booz is employing enterprise 2.0

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How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, Read the definitions of each concept, and tell me if you see what I see: Knowledge Management : KM comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Enterprise 2.0 : Enterprise 2.0 Enterprise 2.0

Knowledge Management 101-b

The E-Learning Curve

KM can function as a framework for learning content – what he describes as the difference between “Course-centric and Knowledge-centric viewpoints” Knowledge Management 101-b is a post from: E-Learning Curve Blog. Tags: e-learning definition of elearning don morrison elearning KB KM Knowledge Management marc rosenberg smart enterprise

Knowledge Management 101

The E-Learning Curve

Knowledge Management (KM) has been described as “the process of capturing, sharing, and leveraging a company’s collective expertise” Knowledge Management 101 is a post from: E-Learning Curve Blog. Tags: e-learning definition of elearning don morrison elearning KB KM Knowledge Management marc rosenberg smart enterprise

eLearning Strategy

Tony Karrer

Clearly, you are going to go around the organization to various business owners, partners such as IT, KM, Corporate Library, etc., Resources Bersin provides a great high-level list of issues to consider in their Modernize Corporate Training: The Enterprise Learning Framework.

The differences between learning in an e-business and learning in a social business

Jane Hart

Social technologies: integrated, enterprise collaboration platforms/social intranets/layers underpin all learning and working activities in the organisation. Enterprise Community Manager. Social) Collaboration Consultants, Performance Consultants, KM and Community Specialists.

Valuable Content - Views and Social Signals

Tony Karrer

Bill Ives - Your Favorite Portals and KM Posts for Last Quarter and Last Year Both posts look at page views of posts and use that as a proxy for what is good / interesting / valuable. for an Enterprise of One – Part Two - Content Monitoring - Portals and KM , March 10, 2009 McKinsey on Making Enterprise 2.0 Work is Reminder of Process Centric KM in Early 90s. Portals and KM , March 18, 2009 Enterprise 2.0

KM 2

LearnTrends: Personal Knowledge Management

Experiencing eLearning

Big KM = enterprise KM, lots of structure. Little KM = processes used by distributed teams. Personal KM = ad hoc, DIY, cheap/free. These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different.

2010 in Retrospect: Top Few Blogs and Books

ID Reflections

Generations, Social and Enterprise: adopt vs adapt by Martijn Linssen 9. No silver bullet in KM by Nick Milton 13. Enterprise 2.0 - Community Spaces can lead to Walled Gardens by Sumeet Moghe 19. Enterprise 2.0 This post should have made its appearance a few days back—at least a day back—but procrastination sometimes overtakes me.

Emergent Knowledge Management

Tony Karrer

As I read through these, I began to wonder what happened to the idea that KM was going to move along the lines of what Andrew McAfee talks about around Enterprise 2.0. There would be tools like social networks that would allow us to find people inside and outside the enterprise. KM would become more of an issue of how you provide structure and get leverage on these free-form tools.

The big blindspot

Clark Quinn

Regardless, it’s easy to get ignored as soon as they hear ‘learning’ So then you can look at another channel to come in, and the obvious alternative is knowledge management (KM). The initial wave of KM had so much hype it could only under-deliver on unrealistic expectations (as has happened before with AI and expert systems, as well as every new management phase). So, KM also is a difficult sell.

KM 2

Posts that Influenced Me in 2009

ID Reflections

Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means.

KM 2

Social Media vs. Knowledge Management - I totally missed this

Corporate eLearning Strategies and Development

The KM community has seen themselves as uniquely different from the eLearning community as well. But taking the best of Social Media, Knowledge Management, eLearning, User Assistance (and others) and combining them together gives us Enterprise 2.0 The leader in the area of Enterprise 2.0 I just wanted to quickly share this article from SocialComputingMagazine.com.

Next Gen L&D Professional Development Framework

Learning Cafe

Startup/ Entrepreneurship – Use principles and concepts from start ups to deliver newer and smarter ways of Enterprise Learning. Knowledge Management – KM has a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the sharing of knowledge.

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0 L&D and KM share something simple: an interest in improving the performance of an organisation through increased capability. This is going to start with interesting new departments that focus on things like community management or enterprise 2.0.

Learning in three dimensions

Jay Cross's Informal Learning

Tony is hoping to kick off wide-spread adoption of virtual worlds in the enterprise. My intuition tells me that 2009 is the year that the planets align for Virtual World Enterprise applications to head up the proverbial hockey stick.

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Tool Issue: XMind, WorldMapper, Balsamiq, VoiceThread, EtherPad, and Flowgram

Mark Oehlert

Nice move - building integration w/ existing enterprise products - especially KM ones. capabilities under the radar should hook up with their KM teams and see what already may be inside the 'wall.

Brain cells, Miscellaneous, Sensemaking, Education, & Web 2.0

Big Dog, Little Dog

Everything is Miscellaneous - KM World. Evolve Into An Enterprise Technology? ADULT BRAIN CELLS ARE MOVERS AND SHAKERS - Johns Hopkins Medicine. It's a general belief that the circuitry of young brains has robust flexibility but eventually gets "hard-wired" in adulthood. As Johns Hopkins researchers and their colleagues report, adult neurons aren't quite as rigidly glued in place as we suspect.

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Knowledge and Learning In The News - 01/21/2007

Big Dog, Little Dog

When wikis are truly embraced in the enterprise, they don't just make KM easier; they put it out of it's misery. The Moving or the Still Image? Apple Science. We might be missing some important observations if we only look at "moving pictures. If we study one frame next to another, as we may here in this grid, we might get to see "more" in a way. We can compare one moment to the next and truly see more of what's going on.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

January 19, 2010 Creating Passionate Users: How to Build a User Community, Part 1 , June 17, 2007 Why so many community initiatives fail to take flight… , January 17, 2009 Social Media and the insurance industry - FreshNetworks , February 18, 2010 Implementing Enterprise 2.0 at Booz Allen: The Series - Portals and KM , January 20, 2010 More Resources on Discussion Forums, Communities: Forums vs. Social Networks?

Knowledge and Learning In The News - 02/01/2007

Big Dog, Little Dog

The real difference between the two 2.0s - KM World. Making knowledge-informed decisions in a flat world - KM World. Not so in the enterprise of the future. Mozzie - Google Video. A film about fluorocarbons, global warming and radical brain surgery. Combined live action and computer animation. The term Web 2.0 was invented to call our attention to what look like serious changes in the Web ecosystem.

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Knowledge and Learning In The News - 01/03/2007

Big Dog, Little Dog

KM World. Tainted perhaps by the image of bloggers as gossipmongers, blogs were not taken seriously as enterprise applications until fairly recently. Now, a wide variety of enterprises are beginning to see the value of blogs in functions ranging from customer communication to tracking and reporting. Thinking, Linking, Doing - Creative Generlist.

Knowledge and Learning In The News - 2/4/2006

Big Dog, Little Dog

An organization that implements an effective knowledge management (KM) program should see a substantial payoff: Reducing duplicated work increases productivity; leveraging past experience improves quality; and tracking customer behaviors enhances customer service. Peter Drucker was among the first to write about the importance of fewer layers and the importance of designing an organization to fit the objectives of the enterprise. Back to the Future of eLearning - Campus Technology.

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Boundary-less Learning, Best of 2007, Closed Software, & Small World

Big Dog, Little Dog

The Future of the Future: Boundary-less living, working and learning - KM World. In the enterprise of the future, living, working and learning environments are converging in an unprecedented way. Competing in a billion-mind economy means totally rethinking how you live, work and learn. That applies to you as an individual as well as to the organizations to which you belong.

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The Formal/Informal Continuum

Clark Quinn

There was a separate instance where the KM group was developing a wiki for similar needs, e.g. the growing body of knowledge. The bigger picture is to go beyond the individual initiatives, figure out ways to scale the approaches enterprise-wide, to make the breadth of resources systematically organized, and to remove redundancies and inefficiencies. In some client work I’m doing, I’m helping out an effort to establish a Web 2.0,

KM 2

How to Make The SAAS Decision

CLO Magazine

SaaS enterprise systems, such as learning management systems, may not be viable for every organization. ” If the challenge is functionality, security or inability to integrate with other enterprise systems, he said single-tenant hosting of an installed system can be a good compromise for those who need an installed program but want the ease of an SaaS application. ” K.M.

LETSI/SCORM 2.0 Wrap Up and Thanks!

Mark Oehlert

think KM has probably done better but still not great.but services that have their own conferences like ECM (enterprise content management) have also been progressing but as an industry, I don't think e-learning has exactly done a great job at integrating the advances in these other areas.

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LearnTrends 2009: Balance, web 2.0, Internet Time Alliance, DAU

Jay Cross

Next up Deb Schwartz ( Altimeter Group ) and Jerry Michalski ( Sociate ) talked about the challenges and opportunities we confront with enterprise 2.0. I was already turning to others for help: Jane Hart for social learning and tools, Jon Husband for KM and competencies, Harold Jarche for open source and design, Charles Jennings for the major CLO’s view, and Clark Quinn for learning theory, m-learning, and serious games.

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