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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. April 2019 Profile: Discover Financial’s Jon Kaplan.

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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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After EI, DI?

CLO Magazine

This is according to “The Use of Constructive-Developmental Theory to Advance the Understanding of Leadership,” a paper published in 2006 by The Leadership Quarterly. That pretty much sums up our experience at Kaplan of working exclusively remotely this past year. We thought we were prepared.

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How HR Can Improve Psychological Safety in the Workplace

KnowledgeCity

The concept of “synergy,” which fuels both creativity and job satisfaction, is described by the American Psychology Association as “a social process that occurs when a group, by acting in concert, achieves an outcome that is superior to what would be achieved by the most capable member or by any simple pooling of individual member efforts.

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Session Notes: Breaking Down Silos @JD_Dillon #TrainingMag

Learning Visions

He supports the guys who work for Kaplan. JD was at Disney for awhile, AMC entertainment, and 5 years at Kaplan. How Kaplan applied social and how that has changed the way work gets done. So he said, wouldn''t it be amazing if we had Wikipedia for Kaplan? How is the work being done at Kaplan? That no one can find.

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Does your first-time manager training help nurture successful leaders?

TalentLMS

Another colleague was bitter about her promotion and openly questioned her leadership skills. This doesn’t mean that they automatically possess exceptional leadership skills. This is why leadership training is so important. Managers are usually top players in their team, so they know how to get the job done.

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The Future of Executive Education Is Here

CLO Magazine

Today’s leadership imperative is clear: Uncover new market opportunities, define new business models and drive top-line revenue growth on a sustainable basis — or risk obsolescence. Constant invention and reinvention is the everlasting leadership imperative. It makes sense. That is strategic impact.