Freelance Outsourcing: A Disruptive Wave for Outsourcing Businesses and a Challenge for Designers of Learning

Infopro Learning

ITES industry observers, especially in the developing-world, would tell you with much conviction how it has evolved from picking up low-hanging fruits and doing low-end jobs to much more of non-core activities of businesses in general—from Aviation to small-time e-commerce providers (some claim almost all industries are either outsourcing or willing to outsource all or some of their non-core activities). That revolution is Freelance Outsourcing (aka Online Outsourcing, e-lancing).

Freelance Outsourcing: A Disruptive Wave for Outsourcing Businesses and a Challenge for Designers of Learning

Infopro Learning

ITES industry observers, especially in the developing-world, would tell you with much conviction how it has evolved from picking up low-hanging fruits and doing low-end jobs to much more of non-core activities of businesses in general—from Aviation to small-time e-commerce providers (some claim almost all industries are either outsourcing or willing to outsource all or some of their non-core activities). That revolution is Freelance Outsourcing (aka Online Outsourcing, e-lancing).

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Prototyping, KM, Innovation, Baby-Boomers, Outsourcing

Big Dog, Little Dog

You know its interesting to see the way in which people involved in social computing are paranoid about distinguishing themselves from Knowledge Management (KM). Boomer Reality - Manage Smater. Given the shape of e-learning in Delhi and the NCR region one cannot help but wonder whether we have over-sung the outsourcing song Looking Back on 16 Years of Paper Prototyping - User Interface Twelve. In woodworking, sandpaper comes in different grains.

KM 32

Increasing Scope Of Enterprise Learning Management System For Modern Learners

G-Cube

With digitization, the use of online Learning Management Systems at workplace is trending. To gain competitive edge in the future, enterprises are pushing their talent pool beyond the confines to involve the extended workforce, which includes vendors, outsource partners, contractors and others. Utilization of latest e-learning technologies to efficiently manage the course sales. ? Apart from organizational workforce, it is essential to train an extensive network of employees.

5 Ways to Create an eLearning Course on a Shoestring Budget

ProProfs

Go In-House or Outsource Whether you want to create online courses in-house or outsource boils down to multiple factors. Outsourcing, on the other hand, can also be tried out if you can designate someone for regular follow-ups or your team lacks the acumen for exceptional cases such as creating highly-technical content. If you think adding a gamification element, a simulation or a flashcard might take longer than usual in-house; simply outsource the requirement.

Fear of Change in Learning & Development

Your Training Edge

These training programs are based on all types of training, from a 1 day in-house Excel excellence workshop to a yearlong change management initiative. Managing all these complexities have turned out to be quite hard in such rapidly changing times and need changes in skills, behaviors and most importantly mindsets. Employees might take it as stop-down of knowledge management and not show much initiative. Commitment from senior management is not enough.

Change 158

The Changing Face of Work and Workplace Learning

Learnnovators

Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

The Changing Face of Work and Workplace Learning

ID Reflections

Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

Change 184

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

IBM 100

Integrating Social Learning In The Workplace

Learnnovators

The history of outsourcing to off-shoring to automation is now well known. However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. Knowledge hoarding became one of the means of accumulating power and staying in control.

Is L&D Ready for “The New Learning Era”?

Learning Wire

It is amazing to see how well organizations have managed to transition their learning offer, in terms of their content and (online) methodology. Inevitably, senior management will (again) challenge whether L&D is a core function for the organization.

WebEx 82

The differences between learning in an e-business and learning in a social business

Jane Hart

knowledge sharing. Management. Training often outsourced, on-demand access to self-paced learning, f2f networking important, facilitated collaborative/peer-learning available in the workflow. Frequently misunderstood as “learning in informal ways”, eg by use of informational rather than instructional resources, or when formal/managed learning takes place outside a classroom. Supporting Personal Knowledge Management: tools, techniques, skills and behaviours.

21st Century Workplace Challenges

ID Reflections

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. I have quoted some of these related to the topic at hand below: People find it hard to transfer knowledge when they don't know each other well (a weak tie). Weak ties create havoc when people need to transfer tacit knowledge.

New technologies for internal trainers

isEazy

What happens with all their knowledge? The challenge of managing corporate knowledge. There are several ways of maintaining, capitalizing, structuring and distributing this know-how within companies, and they are framed within their knowledge management and digital transformation projects. Outsourcing this project to third parties. Third parties can help you from the conceptualization of the process to the digitalization of the knowledge.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

The history of outsourcing to off-shoring to automation is now well known. However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. Knowledge hoarding became one of the means of accumulating power and staying in control.

The 70:20:10 L&D Model for Developing a High-Performing Workforce

Learnnovators

70:20:10 Model in Managing Innovation. This was based on the results of their survey with successful and effective managers which revealed that ‘Learning’ is: 70% from tough jobs. 70:20:10 Model in Managing Innovation. The 70:20:10 Model in Managing Innovation is a business resource management model that was pioneered in 2005 by Eric Schmidt, ex-CEO of Google Inc, and is being practiced at Google ever since.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Selective outsourcing continues to grow while comprehensive outsourcing will become less popular. The role of the learning leader is shifting from being a program manager to a solution architect. Closely related will be outsourced, especially off-shore content creation.

2013 Innovation — Division 2

CLO Magazine

Blue Cross & Blue Shield also has adopted a training outsourcing strategy expected to generate savings of nearly half a million dollars over two years. Letting internal experts share knowledge through BLOOM videos is expected to cut costs. For instance, all applicable content was made available to users in one place, learning was personalized and a new content management system was created.

Bloom 32

THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

70:20:10 Model in Managing Innovation. This was based on the results of their survey with successful and effective managers which revealed that ‘Learning’ is: 70% from tough jobs. 70:20:10 Model in Managing Innovation. The 70:20:10 Model in Managing Innovation is a business resource management model that was pioneered in 2005 by Eric Schmidt, ex-CEO of Google Inc, and is being practiced at Google ever since.

Summarizing Learn for Yourself

Jay Cross

Know-who (social networking skills, locating the key people and communities where competencies, knowledge, and practice reside and who can add the greatest value to one’s learning and work) Two students working on one computer learn more than both would learn if working individually. I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. In a few seconds, it reduced my 116-page manuscript to 10 items.

Informal Learning 2.0

Jay Cross

Networks reduce transfer costs to zero, enabling companies to focus on what they do best while outsourcing what others can do better. Until the shift from industrial to network dominance, corporations could compensate for crummy learning by hiring experienced people and managing ingenious command-and-control structures. In a networked corporation, there is scant difference between knowledge work and learning. Learnscapes are the factory floor of knowledge organizations.

Learning and KM: Separated at birth?

Jay Cross

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.

KM 37

Summary of Original Snake Oil Post

The Learning Circuits

· Knowledge Management does not work. Contextual Collaboration (IM, chat, webconferencing, expertise mining or presence awareness) 40-50% of knowledge needed is on the heads of other workers. Workflow Learning - business process management systems were selling like hotcakes while courseware products were suffering from lower demand and cheaper outsourcing offering. Knowledge Management - Knowledge cannot be housed in hardware or software and then moved about.

195 posts about MOOCs

Jay Cross

From Learning Management to Personal Knowledge Management. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs , and through videos and screencasts, etc. “If Knowledge Transfer STEPHEN DOWNES: HALF AN HOUR | FRIDAY, JULY 1, 2011. Open Course: Learning Analytics and Knowledge GEORGE SIEMENS | MONDAY, JANUARY 21, 2013. Note: Nine years ago I was warning how production jobs were leaving Canada and getting outsourced.

OER 73

Ten years after

Jay Cross's Informal Learning

Machine-age managers complained when employees had downtime because they were in training. Why is this a management responsibility? We’re a Knowledge Business,” say an increasing number of CEOs. People are our most important asset,” say managers. The ability of our people to learn and grow is our only sustainable competitive advantage,” say the management consultants. Knowledge is power. Today, all knowledge workers are free agents.

Learning During Times of Growth

CLO Magazine

They are coming out of budget meetings feeling less like “executioners” ready to cut payroll and more like “executors,” ready to execute learning and knowledge management strategies in support of growth. Barger’s interesting, and even somewhat controversial, stance about the company’s customer service crewmembers involves viewing these employees not as service agents, but as knowledge workers.

Sales 35

Ten years on

Clive on Learning

Many more specialist tasks (including what used to be the basics, i.e. running courses) are now outsourced. Boot camps raise many interesting questions about the efficiency/effectiveness/ethics of knowledge cramming, which I have yet to get my head round. All sorts of enterprise-wide software systems have been introduced to try and bring order to the world of learning at work - learning management systems, learning content management systems, knowledge management systems and so on.

Future Trends in e-Learning

Vignettes Learning

The center makes two predictions that impact training: Employers will need to find new ways to motivate the new work generation and provide opportunities for training to improve skills and knowledge base. This type of knowledge can make every employee an expert at his or her job, or make every one of your channel partners an expert about your product. e-Learning produces a high level of knowledge retention and - of critical importance - it prompts action.