The Missing Metric: Why the Learning Industry Doesn’t Track ROI
DECEMBER 8, 2017
Why is ROI not a commonly used metric for success in learning? Over the past 4 years, I have come to know many learning professionals. I’ve met ones who specialize in content creation, instructional design, learning technology and general instruction. As I have continued to dig deeper into why ROI is not common in the learning space, it is clear the people who serve the learners are not the problem… so then what is it?