Remove Metrics Remove Performance Support Remove Reputation Remove Survey
article thumbnail

DEI Metrics: What, Why and How

Chronus

Recent research from Boston Consulting Group —which spanned 27,000 employees in 16 countries—illustrated the different ways in which DEI (Diversity, Equity and Inclusion) initiatives boost financial performance. Below are four ways that setting DEI goals and metrics can help advance an organization’s progress.

Metrics 52
article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times. Customer service is the direct link between your business and your customers.

Adoption 170
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Human Resources Metrics Examples

Ed App

Human resources metrics can be used to monitor and improve employee productivity and assess the success of HR efforts. In this post, we’ll go through the most common human resources metrics examples used in the field and help you see them in a more familiar context. One of the best ways to do this is by using a rating scale.

Metrics 40
article thumbnail

Employee Engagement Metrics: Which Ones Should HR Be Using?

KnowledgeCity

The value of measuring employee engagement metrics is that it provides a meaningful feedback mechanism for identifying problem areas and making positive changes. workers surveyed consider themselves to be indifferent about their jobs and the businesses they work for. Employee Surveys Provide Valuable Feedback.

Metrics 52
article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

article thumbnail

Why Performance Management Fails—And What You Can Do About It

Acorn Labs

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

article thumbnail

Why Performance Management Fails—And What You Can Do About It

Acorn Labs

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”