Living in Learning

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POINT-of-WORK ASSESSMENT:  Content & Resources

Living in Learning

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels.

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CONTENT CURATION:  Are We After Knowledge, Wisdom or Insights?

Living in Learning

Given the exponential growth of information sources and powerful search capabilities like Google at our disposal, a bulk-curated information tsunami is inbound…if not already on the beach. We’ve effectively curated ourselves into a well-intended, curated, bulk information volume issue.

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PERFORMANCE INSIGHTS: An Insight-Powered, Critical-Thinking Engine

Living in Learning

L&D owns a monster up-front search task to allow research and curation of source content for training…we read and watch videos…we cut & paste…we use SnagIt…we rewrite…we share documents to collaborate with colleagues and/or approvers/SMEs…we glean roughly 2% actionable information after confirming value and relevance.we

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Positioning EPS: Consider A Novel Non-technology Approach

Living in Learning

AGILE EPSS Performer Support Agile design EPS rapid content development' If all you ever did was automate workflow documentation…something that already has to happen…you could look at that as a first phase EPS implementation. And say, ”Look Ma, no technology! And by the way, I just whacked documentation costs by over 60%!

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Speed-to-Insight: Curating Curations…Also Known as Curation 2.0

Living in Learning

How much curated content never reaches the point (or the right person) to deliver knowledge, wisdom, and insights essential for critical-thinking and informed decision-making to drive productivity forward? How much productivity is diverted to non-productive activities despite being tasked to ultimately accelerate productivity?

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Does Performance Support Always Have to Be a Post-Training Solution?

Living in Learning

We began to blend training with some on-line content. It was Flash-based; top drawer content, and we wound up perpetuating performance impact shortfalls with much greater efficiency. It was good stuff. It was sexy. We were deploying learning. We were not implementing learning, and there is a significant difference between the two.

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Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content.