Degreed

FEBRUARY 15, 2023

Number two is ROI,” according to a recent article in Chief Learning Officer by analytics expert Jack Phillips and former utility executive Patti Phillips, who together serve as Chairman and CEO of the ROI Institute, respectively. Most executives see learning as a cost, not an investment. Look to the horizon.

Budget 52

Budget Metrics Phillips Ratio 52

Limestone Learning

MARCH 28, 2024

In this session, Echo Swinford, Owner of Echosvoice LLC, will use case studies, some with major overhaul situations and others that maybe just need small tweaks, to talk about things that will cost you time, and as a result, money. Phillips, Ph.D., Why your sales team needs to follow a structured sales process.

Free 82

Free Develop Diversity Training Brandon Hall 82

WhatFix

MARCH 31, 2023

Training analytics is the measurement, collection, analysis, and reporting of data about your training programs to optimize costs, measure training effectiveness, and improve learning experiences. For example, say your goal is to transition to a new CRM platform for sales reps to drive sales productivity and eliminate manual tasks.

Metrics 52

Metrics Analytics Track Training 52

CLO Magazine

APRIL 28, 2020

Ken Phillips, founder and CEO of Phillips Associates, (not related to the ROI Institute’s Patti or Jack Phillips) is doing some exciting work using microdata to reduce the scrap rate and increase application. Even if these results are good, what could you do to make them better, perhaps by using microdata?

Analytics 101

Analytics Report Metrics Phillips 101

Capytech

JUNE 1, 2023

Examples include: Sales performance Customer satisfaction Accident rates Productivity Employee turnover Downtime Error rates In all the above examples, you can compare results before and after the training to measure its impact. For example, did you deliver the training at a lower cost by using e-learning as the training delivery method?

ROI 59

ROI Metrics Kirkpatrick Phillips 59

CLO Magazine

JULY 12, 2018

Instead, they call for showing the alignment of learning to business goals, focusing on easier-to-measure participant reaction, amount learned and application (levels 1, 2 and 3, respectively, of the Kirkpatrick Model/Phillips ROI Methodology) and finally focusing on employee engagement with learning (consumption of learning and completion rates).

ROI 62

ROI Phillips Kirkpatrick Director 62

Limestone Learning

AUGUST 27, 2021

In this session, with David Yesford, SVP of Wilson Learning Worldwide, and Dr. Michael Leimbach, VP of Global Research & Development at Wilson Learning Worldwide, you’ll learn about the Hybrid Sales approach that not only combines virtual and face-to-face interactions but maximizes the value of each. Thursday, September 9, 2021, 12 p.m.–1

Free 132

Free Brandon Hall Diversity Training Develop 132

CLO Magazine

AUGUST 24, 2013

Jack Phillips, chairman of ROI Institute Inc., Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy. But “it’s possible to have the impact be positive but the project be negative, because it costs too much,” he said.

Phillips 65

Phillips Kirkpatrick Ratio ROI 65

Acorn Labs

OCTOBER 4, 2023

A small enterprise may not have a sales department at the moment, but they may need one as they scale, requiring the development of new sales capabilities. This can include things like increased sales since closing sales capability gaps, but it can also include decreased customer satisfaction since training took place.

Analysis 52

Analysis Develop Metrics ROI 52

Acorn Labs

OCTOBER 4, 2023

A small enterprise may not have a sales department at the moment, but they may need one as they scale, requiring the development of new sales capabilities. This can include things like increased sales since closing sales capability gaps, but it can also include decreased customer satisfaction since training took place.

Analysis 52

Analysis Develop Metrics ROI 52

CLO Magazine

SEPTEMBER 28, 2018

The return on investment concept for learning has been around since Jack Phillips introduced it about 40 years ago. The denominator is the cost of the asset required for the project, such as the cost of a new facility. The ROI calculation itself is very easy: simply, the net benefit of the initiative divided by the total cost.

ROI 68

ROI Phillips Sales Cost 68

KnowledgeCity

NOVEMBER 30, 2021

For sales training, for example, you can determine the results by looking at individuals’ sales numbers. The Phillips ROI Model. The Phillips ROI Model builds heavily off of the Kirkpatrick Model. The ROI step implements cost-benefit analysis technology and strategies.

Evalution 52

Evalution Program Guide Kirkpatrick 52

CLO Magazine

DECEMBER 7, 2018

L&D exists for many reasons, but I suggest the most important reason is to help our organization accomplish its business goals, such as higher sales, increased productivity, reduced costs and greater customer or patient satisfaction. Here we will focus on why impact and ROI are so important. What difference does learning make?

ROI 63

ROI Discussion Phillips Compliance Training 63

Learnnovators

JUNE 26, 2013

Level 4 Evaluation – Results: The fourth and final level tries to assess training with regards to business results, for example, determining if sales transactions improved after training of sales staff. In essence it is the acid test.

Evalution 133

Evalution Kirkpatrick Compliance Training Attitudes 133

LearnUpon

DECEMBER 2, 2020

By meeting with leaders across Sales, Success, Support, Human Resources, Operations, Marketing, and so on, you can question them on who the audience is, why you are training them, and what metrics should be measured. This is leading to low employee and manager morale and increasing recruitment costs. What is the timeline of the goal?

ROI 54

ROI Metrics Program Training 54

Academy of Mine

JUNE 22, 2023

But in the interest of keeping things brief, here are the highlights: Make Targeted Improvements Guesswork and intuition might eventually yield results, but it’ll come at the cost of time and resources. Or in some cases, similar results that cost less time and money to achieve! Trying to increase sales?

Evalution 40

Evalution Guide Metrics Kirkpatrick 40

Learnnovators

JUNE 27, 2013

Level 4 Evaluation – Results: The fourth and final level tries to assess training with regards to business results, for example, determining if sales transactions improved after training of sales staff. In essence it is the acid test. Written by Banshori Bhattacharya. Published on 27-Jun-2013.

Evalution 100

Evalution Kirkpatrick Compliance Training Phillips 100

Limestone Learning

DECEMBER 1, 2023

This time, Joe will share with you all the other tools, free and low-cost, that he has used day in and day out while creating learning applications. With this backdrop, it should come as no surprise that learning and development continues to be regarded as a cost and not an investment. Thursday, December 14, 2023, 10 a.m.–11

Free 79

Free Diversity Training Develop Simulations 79

Limestone Learning

MARCH 1, 2024

Leap into spring with some new, no-cost learning. This webinar will draw on insights from Ryan Lufkin, VP of Global Academic Strategy at Instructure, and Christopher Phillips, Digital Accessibility Coordinator at Utah State University, to help you design your accessible learning adventures. PT: Is Your Training Paying Off?

Free 52

Free Diversity Training Develop Authoring Tools 52

Limestone Learning

JANUARY 31, 2022

During this interactive session with Dr. Patti Phillips, CEO of ROI Institute, and Dr. Edward Hubbard, CEO of Hubbard & Hubbard, Inc., PT: Leading Hybrid Sales Demos That Engage and Include “Hybrid” is the word that describes the unpredictable environments required to present your sales demonstrations.

Custom eLearning Development 96

Custom eLearning Development Virtual Classroom Free Compliance Training 96

CLO Magazine

DECEMBER 20, 2016

This approach is advocated by all the leaders in our field including Jack and Patti Phillips, Jim and Wendy Kirkpatrick, Roy Pollak, et al. For example, if the goal is to increase sales or employee engagement, what impact do you believe training can have on achieving the goal? A lot, a little?

Phillips 32

Phillips Kirkpatrick Score CLO 32

Mindflash

SEPTEMBER 20, 2013

According to Jack Phillips, there are five ways to determine whether training is effective : Level 1: Were learners satisfied with what they learned? Did sales go up? Was there a financial benefit that outweighed the cost of the training? Customer satisfaction matters. Level 2: Did participants learn what the course was about?

Effectiveness 100

Effectiveness eLearning Phillips Instructional Design 100

CLO Magazine

MAY 16, 2011

a 10% increase in sales), any other goals which will be supported by learning, and the expected impact or importance of learning on achieving those goals. In addition to sales, goals might include market share, cost, quality, innovation, productivity, customer satisfaction, employee engagement, retention, and many others.

Report 60

Report Phillips Develop Kirkpatrick 60

OpenSesame

MAY 17, 2011

a 10% increase in sales), any other goals which will be supported by learning, and the expected impact or importance of learning on achieving those goals. In addition to sales, goals might include market share, cost, quality, innovation, productivity, customer satisfaction, employee engagement, retention, and many others.

Report 52

Report Develop Phillips Simulations 52

Learnnovators

OCTOBER 5, 2014

With today’s powerful emerging technologies, embedding simple, cost-effective, and effective performance support solutions in the workflow of employees is a matter of thinking innovatively. We, at Learnnovators, have always been fascinated by the power that EPSS can offer.

Performance Support 150

Performance Support Support Performance Case Study 150

Obsidian Learning

OCTOBER 30, 2015

The Sales team will be asked to provide historical data on sales of equipment. Two of these goals are to reduce support costs and to increase employee effectiveness and customer satisfaction. The historical sales data will be analyzed to determine if sales of equipment increased following training. Cost Items.

Kirkpatrick 40

Kirkpatrick Effectiveness Course Evalution 40

Lambda Solutions

JUNE 14, 2020

The Kirkpatrick Evaluation Model and the related Phillips’ Model (see the next chapter) were developed to evaluate the effectiveness of online learning based on the impact it has on your organization. Jack Phillips made a major contribution to the field of learning measurement by developing a process to measure Kirkpatrick’s four levels.

Analytics 130

Analytics Guide Metrics Blended Learning 130

CrossKnowledge

SEPTEMBER 14, 2015

Many executives assume that e‐learning will result in tangible business gains, such as productivity improvements, more consistent practices, cost reductions, and time savings. Return on investment: Compares the monetary value of the business outcomes with the costs of the learning program. Measuring ROI: Evaluation framework.

Compliance Training 40

Compliance Training ROI Distance Learning Phillips 40

Obsidian Learning

MAY 10, 2016

Cost reduction has become a priority, so measuring the effectiveness of human resources investments is an important and timely topic. Return on investment (ROI) is a quantification of the relation between the benefits of a program and its costs [benefit-cost ratio (BCR)]. for every dollar that the program cost.

ROI 40

ROI Evalution Benefits Blended Learning 40

CLO Magazine

AUGUST 24, 2013

The effectiveness statement outlines the Kirkpatrick four levels of evaluation plus Phillips’ fifth level. The efficiency statement presents results through seven measures: activity and use of a learning program, career development, cost, head count or participation, training effectiveness, cycle time and effort.

Standards 53

Standards Metrics Phillips Kirkpatrick 53

Learnnovators

OCTOBER 5, 2014

With today’s powerful emerging technologies, embedding simple, cost-effective, and effective performance support solutions in the workflow of employees is a matter of thinking innovatively. We, at Learnnovators, have always been fascinated by the power that EPSS can offer.

Performance Support 100

Performance Support Support Performance Case Study 100

Limestone Learning

SEPTEMBER 30, 2021

PT: How to Fix Your Broken Virtual Onboarding and Training Programs New sales reps are unlikely to retain what they learn with repurposed day-long Zoom sessions. Use a modern sales enablement platform to engage your remote teams. You’ll learn how to: Onboard, train, coach and collaborate virtually with sales readiness technology.

Free 137

Free Diversity Training Compliance Training Brandon Hall 137

Limestone Learning

APRIL 27, 2018

Much of the effort around expensive ILT is focused on reducing costs as a means of improving ROI. Those cost-saving efforts are certainly worthwhile, but they miss a big opportunity. Hear firsthand how his approach, focusing on knowledge, skills, and behaviours, had impact beyond the sales team. Dr. Patti P.

Webcast 45

Webcast Free Blended Learning Authoring Tools 45

Training Orchestra

OCTOBER 18, 2023

Whether it’s measuring time savings, cost savings, productivity gains, or something else entirely, it’s one of the trickiest elements of any L&D professional’s role. One of the most respected models for measuring the return on investment in training among L&D circles is the Phillips ROI Model.

ROI 52

ROI Metrics Guide Blended Learning 52

learnWorlds

DECEMBER 1, 2023

LearnWorlds Pricing Starter: $29/month (plus $5 per course sale) Pro Trainer: $99/month Learning Center: $299/month High Volume & Corporate: contact the sales team for a custom quote *Pricing information retrieved from LearnWorlds on November 20, 2023. It does not come with pre-built sales funnels.

Community 105

Community Social Networks Platform Forum 105

Convergence Training

NOVEMBER 19, 2019

But anyway, when we think about data and analysis, you know, we need to collect data that’s accurate, valid, relevant, highly predictive of what we care about, what’s important, that’s also cost-effective. You take the benefits and the costs. We want that data to help us make our most important decisions.

Evalution 50

Evalution Discussion Kirkpatrick Training 50

Limestone Learning

OCTOBER 31, 2023

Join project management expert Joseph Phillips to explore the qualifications for project management credentials, how these credentials can be linked to real business value, and programs you can utilize to attract and retain top project management talent. Discover: How McDonald’s increased sales by 20% without any additional costs.

Diversity Training 97

Diversity Training Compliance Training Free Brandon Hall 97